PC Won’t Boot - Freezes on HP Logo

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  • system
    PCHF Owner
    • Jan 2015
    • 7634

    #1

    PC Won’t Boot - Freezes on HP Logo

    Do you know what may cause my pc to keep freezing on the boot up screen where it just shows the hp logo? It started as just freezing a couple times but would boot after restarting, but now it won’t boot at all and just freezes. It does the same thing when booting into safe mode.

    I do know that the ram, ssd, cooling, os, and firmware are not the issue as I have tested all of them, including swapping ram sticks and ssd for a known good one with nothing but windows on it, as well as ran all short system tests, which it passed all of. The only thing I have found online is that it fits the description of a hardware issue. Thx.

    Serial number:2MO2042Z24
    Product: HP Pavilion Gaming Desktop TG01-2003w Bundle PC (328J0AA)
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Have you downloaded any software lately ? Give us your complete psu spec’s.

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    • system
      PCHF Owner
      • Jan 2015
      • 7634

      #3
      I have not downloaded anything recently, the problem actually started after I came back from a 2 week vacation and only got worse with time. I linked a photo of my psu. I don’t know anything other than what’s on the label.

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