no video signal

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  • sickmann
    PCHF Member
    • Sep 2023
    • 3

    #1

    no video signal

    I got a Gigabyte Ga-78lmt-Usb3 rev 5.0 motherboard,
    msi R9 390 graphics card
    windows 7 pro
    AMD Phenom II quad core

    I got a 2 monitor set up, but don’t always run both.
    anytime I turned on both monitors the screens go black for 3 seconds, then they both come on as they have since day one
    sooo…a month ago
    I unplugged one monitor on my dual monitor set up while both monitors were running because the spring of the on and off button broke long ago. I plugged and unplugged the one monitor about 4 times in an hour. each time the screens go black for 3 seconds, then come back on as expected. computer worked fine as usual for several more hours.
    I shut down computer for the night and went to bed. The next afternoon I turn on my computer, and there is no video signal.
    I reseated all ram…nothing
    I reseated the graphics card…nothing
    I installed the old graphics card that originally came with the pc…nothing
    I removed the motherboard battery and held down the power button, then installed a fresh one about 10 minutes later…nothing

    this computer has ran flawless since I put it together back in 2015. no blue screens, no flickering. worked perfectly. no sign of power supply failing, no sign of RAM failing…

    and ideas on what might be wrong?
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    The No Signal message means that the screen is ok and that the problem is with the source of the video or the cable that provides the video signal.

    Have you tried removing the add on GPU from the PCI-E slot on the MB and hooking the screen up to the appropriate video port on the MB.
    Originally posted by sickmann
    I got a Gigabyte Ga-78lmt-Usb3 rev 5.0 motherboard,
    msi R9 390 graphics card
    windows 7 pro
    AMD Phenom II quad core
    Missing from the parts list are the details for the most important component, post the brand and model name or number of the PSU for us if you will.

    Can you also let us know how many sticks of RAM you have.

    [COLOR=rgb(44, 130, 201)]Tip, make sure that you have a keyboard attached and being older hardware if using the USB type make sure that it is connected to a black USB 2.0 type and not the faster blue USB 3.0 type.[/COLOR]

    Comment

    • sickmann
      PCHF Member
      • Sep 2023
      • 3

      #3
      Originally posted by phillpower2
      The No Signal message means that the screen is ok and that the problem is with the source of the video or the cable that provides the video signal.

      Have you tried removing the add on GPU from the PCI-E slot on the MB and hooking the screen up to the appropriate video port on the MB.

      Missing from the parts list are the details for the most important component, post the brand and model name or number of the PSU for us if you will.

      Can you also let us know how many sticks of RAM you have.

      [COLOR=rgb(44, 130, 201)]Tip, make sure that you have a keyboard attached and being older hardware if using the USB type make sure that it is connected to a black USB 2.0 type and not the faster blue USB 3.0 type.
      [/COLOR]
      [COLOR=rgb(44, 130, 201)]
      Greetings, thanks for the reply.

      I have
      EVGA 100-B1-0600-KR (bought it 2016 on amazon it says)



      I have 4 ram slots and all are used. 24 gb total (2x8GB, 2x4GB)

      I just took the GPU out and plugged into the motherboard. unchanged. “no video signal” This was actually a good idea that I didn’t think of trying myself.

      originally I was just going to replace things I thought it might be and see if any of those fixed it. that can get pricey though, and I might get stuck with unusable new parts I don’t really need.
      My plan of attack was reset bios…replace all 4 sticks of ram…if that didnt work…replace the PSU…then if that didnt work I might have been cluless and replaced the GPU out of pure frustration.
      all these parts seemed to be working flawlessly,but all are old parts that could have failed at any time I’m thinking.[/color]

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Hello sickmann,

        That is an old and well out of warranty PSU so it can`t be ruled out as being responsible.

        Is there any signs of life at all when you press the case power button, does the PSU activate and the internal cooling fans spin up etc.

        Is this your version of GPU here

        Something that you should invest in asap is a BIOS error speaker like in the attachment below.

        You are welcome btw :giggle:

        NB: Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

        Comment

        • sickmann
          PCHF Member
          • Sep 2023
          • 3

          #5
          Greetings,
          when I push the power button the fans on my GPU, CPU, 2 case fans all come on.
          The LED lights on the power button, GPU, case fans all light up.
          To shut the computer down I hold the power button until it powers off.

          Yes, that is my GPU version.

          I did order the BIOS error speaker from amazon today, it should be here within the next couple of days.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Hello sickmann,

            I`m amazed how you have ever got the GPU to work with the present PSU as the card requires a minimum of a 750W PSU, see specs here

            High end GPUs require the support of a high end PSU and you don`t get that from anything less than a Gold efficiency rated PSU from the the likes of the Corsair RM range, EVGA, Seasonic or Super Flower.

            We need to wait on you getting the BIOS speaker for now, get back to us once you have it fitted or let us know if you need help with fitting it.

            Comment

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