PC restarts while loading performance heavy games? Please Help!

[billmbay]

Last year I build my first PC. It contains a ROG Strix B550-F motherboard, an AMD RX 6700-XT gpu, an AMD Ryzen 7 5700X cpu, 16 GB DDR4 RAM, 1TB SSD, and a Thermaltake Toughpower GX2 700W psu.

Whenever I try loading performance heavy games such as COD Cold War or Apex, my PC will restart almost immediately or shortly after loading the game. Otherwise, my PC runs smoothly. Temps seem adequate, as there are plenty of fans in the case. I’m thinking there is faulty hardware, or I need a larger psu. I’m not very knowledgeable with PC’s, so any help diagnosing this issue is appreciated. I can add more info if needed, thanks!

[billmbay]

I should also mention I’ve run hardware performance tests with no issues.

[phillpower2]

I’m thinking there is faulty hardware, or I need a larger psu.

A better PSU for sure, Thermaltake are not the best and this particular model gets a lot of bad reviews on Amazon.

Let’s check for anything else;

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.

[phillpower2]

Being that the OP has revisited the forum but chose not to reply this thread will be closed.