Not the performance it should have.

[sauer_Skala]

Hello dear pc community. I would appreciate someome helping me out on my problem.
I have a „his rx 580 iceq x2 oc 8gb“ and it doesnt run at its full potential. I have a friend that has just a normal rx 580 8gb and his runs games 2 to even 3 times better then i do with my gpu ( almost same cpu) i always update my drivers and check my pc for viruses. (For an example) i should be able to run fortnite at over 90fps but my gpu strugles to run fortnite on over 30fps and freezes and lags. ( i have a ryzen 5 pro 3400g((with vega 11 integrated bit not using it)) it would help me a lot if someone could help me on my problem . Thx

[Bruce]

welcome to the forums.

try the following and see if anything helps.

if you have your PC as lean and clean as you can make it, that’s part of the battle.
sadly, the other parts may be outside your control like; number of users/devices on your network, bandwidth, line attenuation, signal to noise ratio, etc.
logging into your modem’s config menu will show these values.

but things you can control are;
[ul]
[li]reboot modem/router/pc[/li][li]delete restore points[/li][li]turn off hibernation (powercfg -h off)[/li][li]empty web browser cache[/li][li]delete system temp files[/li][li]scan Windows for system corruption (sfc /scannow)[/li][li]scan drive for file corruption (chkdsk c: /r)[/li][li]disable unwanted scheduled tasks[/li][li]disable unnecessary startup services[/li][li]disable scheduled defragging[/li][li]TRIM any SSD’s[/li][li]turn off Timeline and Activity History, and all things Microsoft Telemetry based[/li][li]empty recycle bin[/li][li]delete log files and error reports[/li][li]remove old Windows Updates files[/li][li]cleanup software installer and distribution caches[/li][li]delete unwanted programs[/li][li]remove any browser extensions[/li][li]if connecting via wireless, try ethernet[/li][li]pause any online cloud storage synchronising (OneDrive, DropBox)[/li][/ul]
CCleaner (free version) or Glary Disk Cleaner or the inbuilt cleanmgr command can do most of those points.
ShutUp10 by O&O Software can stop a lot of telemetry items.

other things to try;
[ul]
[li]create another user account and login under that profile[/li][li]check for firmware updates for modem/router and PC BIOS[/li][/ul]
do a web speed check - go to www.speedtest.net and post the results.
has there been any changes in the time frame that the FPS rates have dropped?
like new software or hardware, or extra users on the network?

it could also be performance rot, and doing a fresh install of Windows may help.

[phillpower2]

I have a friend that has just a normal rx 580 8gb and his runs games 2 to even 3 times better

Never compare other computer performance with your own, there are too many variables, better or worse hardware specs, better or worse Internet connection and the often forgotten amount of crap and/or bloatware that is in/on a computer.

We know that you have a GPU that is at least six years old and that you have a Ryzen 5 pro 3400g, post the brand and model name or number for the MB, the RAM ( including the amount and speed ) and the PSU (power supply unit) providing these details will enable folk to better help you.

[phillpower2]

Being that the OP has revisited the forum but chose not to reply this thread will be closed.