USB PORTS NOT WORKING ON NEW PC BUILD

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  • sleezgod
    PCHF Member
    • Jul 2023
    • 4

    #1

    USB PORTS NOT WORKING ON NEW PC BUILD

    I just built a new pc with a 3060 graphics card , and a MSI B550 AM4 MOTHERBOARD. The USB ports on the back and the 1 I have up front are not working. Also I am not getting any display to my monitor from the back. I downloaded a bios updated and nothing happened. Any help is appreciated. NOTE : I also reseated the ram and graphics card and nothing has changed
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    g’day and welcome to the forums.

    I’d be pulling it all apart and reassembling it on a piece of cardboard.
    only plug in the essentials to get the screen working - so only one memory stick, one drive, no keyboard or mouse (at this stage), no GPU(use the mobo HDMI if the processor supports it), no DVD - that sort of thing.

    not only will this give you a chance to double check everything like connections, cables, paste, etc but it’ll also eliminate any potential short with the case.

    Comment

    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #3
      Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

      Is the computer a custom build or brand name such as Dell or HP, if a brand name provide the model name or series number (not serial) if a custom build post the brand and model name or number for the following:

      CPU
      MB
      RAM (including the amount)
      Add on Video Card if one is used
      PSU (power supply unit)

      Providing these details will enable folk to better help you.

      Comment

      • sleezgod
        PCHF Member
        • Jul 2023
        • 4

        #4
        B550 gaming plus motherboard , ryzen 7 amd4 cpu , corsair vengeance ram 2x 8 gb Samsung 1 tb ssd m.2 cooler master cpu fan rtx 3060 graphics card

        Comment

        • sleezgod
          PCHF Member
          • Jul 2023
          • 4

          #5
          Corsair 850 TX psu

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4191

            #6
            Originally posted by sleezgod
            Also I am not getting any display to my monitor from the back
            If you are not getting any display. How do you know
            Originally posted by sleezgod
            The USB ports on the back and the 1 I have up front are not working.

            Comment

            • Bruce
              PCHF Moderator
              • Oct 2017
              • 10702

              #7
              @sleezgod - any news?

              Comment

              • sleezgod
                PCHF Member
                • Jul 2023
                • 4

                #8
                Everything works now , had to reseat ram

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  it’s good when it’s an easy fix.
                  thanks for the update.
                  will close as solved.

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