pc shut down on its own

[peetsingh]

Recently, my PC has been shutting down on its own. I have scanned my PC for viruses, but none were found. While playing games, my CPU temperature is also normal (75-78 degrees Celsius). I am currently using an app that prevents my PC from shutting down on its own, but I do not think I should use this app for an extended period of time. I have watched many videos on YouTube, but none of the solutions have worked for me. Can anyone tell me what the reason for this might be?

[phillpower2]

You have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

Is the computer a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM ( including the amount and speed ) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better help you.

[peetsingh]

am using a custom APU build that consists of the following components:

[ul]
[li]Processor: RYZEN 5 5600g[/li][li]RAM: XPG Adata Gammix D30 3200MHZ (2x8GB)[/li][li]Motherboard: B450 M DS3H V2[/li][li]PSU: Deepcool PF550, 550 Watt, 80 Plus Standard Power Supply/PSU[/li][/ul]
I am not using a UPS, but I do have an inverter. I am not sure which inverter it is, as I did not purchase it myself.

[phillpower2]

PSU: Deepcool PF550, 550 Watt, 80 Plus Standard Power Supply/PSU

Complete junk and so bad in fact that it is rated as – Tier E • Avoid

Get yourself a better PSU asap and make sure that the Windows Power Plan is set to Balanced and not High Performance which is a form of overclocking that is known to cause stability and overheating issues and a weak PSU such as the one that you have will get hotter and weaker the more that you use it.

[peetsingh]

Complete junk and so bad in fact that it is rated as – Tier E • Avoid

Get yourself a better PSU asap and make sure that the Windows Power Plan is set to Balanced and not High Performance which is a form of overclocking that is known to cause stability and overheating issues and a weak PSU such as the one that you have will get hotter and weaker the more that you use it.

but isn’t my system also very weak I mean I am just using a CPU with no proper GPU so my power usage should also be very low

[peetsingh]

but isn’t my system also very weak I mean I am just using a CPU with no proper GPU so my power usage should also be very low

and what I don’t understand is that in the event viewer, everything seems to be normal

[phillpower2]

Unless urgent can I ask that you do not double/multi post, I get up to 200 emails a day to read and there is nothing worse than being mid way through typing a reply but then having to stop to see what was added, likewise can I ask that you do not quote every reply as we have to read all quoted posts as well, it not only wastes our time but also keeps you waiting as well.

You are in a hot part of the world and have a junk PSU, it is not rocket science to work out that you need both a good quality PSU and effective internal cooling.

Event viewer only deals with software issues, should largely be ignored unless anything is identified as a Critical error and last but not least it does not monitor voltages or temperatures.

What was your Power Plan set as.

How many internal cooling fans do you have and where in the case are they located.

[peetsingh]

Unless urgent can I ask that you do not double/multi post, I get up to 200 emails a day to read and there is nothing worse than being mid way through typing a reply but then having to stop to see what was added, likewise can I ask that you do not quote every reply as we have to read all quoted posts as well, it not only wastes our time but also keeps you waiting as well.

You are in a hot part of the world and have a junk PSU, it is not rocket science to work out that you need both a good quality PSU and effective internal cooling.

Event viewer only deals with software issues, should largely be ignored unless anything is identified as a Critical error and last but not least it does not monitor voltages or temperatures.

What was you Power Plan set as.

How many internal cooling fans do you have and where in the case are they located.

my power plan was set on high performance so I have changed it to the balanced mode for the fan I am using the stock cooler of amd and there are 3 fans in the case, understood I won’t multi-post again

[phillpower2]

understood I won’t multi-post again

No quoting posts either, we have enough reading to do as it is.

Having the Power Plan set to High Performance will not have been helping at all.

and where in the case are they located.

And where in the case are the fans located.

[peetsingh]

the fans are located at the front

[phillpower2]

For effective cooling you 100% need to use the pull/push method which draws in cool clean air in at the front, across the internal hardware and then gets expelled by an exhaust fan at the rear, having no exhaust fan means that the hot air just gets moved around inside of the case and heating the components up in the process, the PSUs own cooling fan does not come into the equation as it does not remove the hot air from inside the case.

Get yourself a fan like the example here

Remove the side of the case and direct the fan so that it blows cool air into the case.

Use the computer as you normally would to see if the PC still turns off.

[peetsingh]

ok thanks for the help one more question so I am currently using an application called shutdown guard which stops the pc from getting off , should i continue using it or should I remove the app

[phillpower2]

Stop using it or you will end up with nothing but a pile of ash, thermal shutdowns happen when the thermal trigger gets activated so as to prevent the CPU from frying.

[phillpower2]

Being that the OP revisited the forum but chose not to reply this thread will be marked and closed.