Computer Randomly Shutting Off

[Feelsxd]

I built a new PC fairly recently and it’s randomly shutting down, all the fans and power goes out, but the LEDs on the ram on and CPU fans stay on, and I have to actually flip the switch on the back of the PSU to turn it back on.

Specs:
AMD Ryzen 7600X
AMD Radeon RX 6800 XT
B650 Aorus Elite AX motherboard
32 gigs of ram

I’ve tried stress testing the gpu/cpu with AMD adrenaline and Cenebench and I’ve ran OCCT and it works fine, I’m fairly certain that it’s not the PSU. Drivers for GPU are up-to-date. Not 100% sure where I should move my attention to next.

GPU-Z: https://gpuz.techpowerup.com/23/06/26/vz6.png

[phillpower2]

, I’m fairly certain that it’s not the PSU.

The most important component in a computer but you have not included the information in your list of parts :unsure:

What is the brand and model name or number of the PSU and how old is it.

32 gigs of ram

What is the brand and model name or number of the RAM and how many sticks are there, 4 Xs 8 or 2 Xs 16GB etc.

[Feelsxd]

[HEADING=2][/HEADING]

What is the brand and model name or number of the RAM and how many sticks are there, 4 Xs 8 or 2 Xs 16GB etc.

[HEADING=2]TEAMGROUP T-Force Delta RGB 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory[/HEADING]
FSP Hydro G Pro 750W 80 Plus Gold Full Modular ATX 12V V2.52 Active PFC Power Supply

Sorry for formatting I’m at work and just copy pasted from order list. Everything in brand new, a couple of weeks old.

[phillpower2]

The RAM is not appropriate for your CPU, AMD state here up to 5200MHz and if you have XMP the RAM will get auto OCd past what the CPU can handle and the PC fall over.

As a starting point;

Try restoring the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" “most stable” or on newer boards “optimized” please note that if you have both the “most stable” and the “optimized” options in the BIOS you should choose the most stable" option as in this instance the “optimized” settings are a form of overclocking that can cause instability.

Save the new settings, exit the BIOS, restart the computer, test by using the computer as you normally would, post back with an update once you have done this.

You should also make sure that the Windows Power Plan is set to Balanced and not High Performance or Ryzen Balanced.

Nice to see a PSU that is appropriate for the build.

[Feelsxd]

Nice to see a PSU that is appropriate for the build.

Haha, thank you. That was very thorough, thank you. I’ll make those changes this evening and report back. Could be time to swap the memory kit though. Thanks for your reply, you’ve helped a lot.

[phillpower2]

See how things go with XMP disabled, if all ok, manually OC the RAM to 5200MHz and the required voltage.

You are welcome btw

[Bruce]

@Feelsxd - any news?

[phillpower2]

See how things go with XMP disabled, if all ok, manually OC the RAM to 5200MHz and the required voltage.

You are welcome btw

Being that the OP revisited the forum but chose not to reply this thread will be marked and closed.