Computer won’t turn on for good

[Uncrow]

I’m back !
So, changing the memory worked and now the computer turns on, however it shows me a blue screen with an error message, there is a picture linked to this comment. I must precise that I’m using a usb key with windows 11 installation media on it to get to this screen otherwise it says that there is no boot device available

[Rustys]

When you press F8 what happens?

[Rustys]

Did Windows 11 come with the Dell or did you install for a previous version of Windows?

Since one if the memory sticks was bad windows might be corrupted and may need to be reinstalled.

Unless we need to well hold off on a fresh install and see if a repair can be done first.

[Uncrow]

When you press F8 what happens?

Sorry for the late answer ! So when I press f8, I get on this screen :

[IMG alt="IMG-4912" width="690px" height="413px"]https://i.ibb.co/Bw8H2rj/IMG-4912.jpg[/IMG]

[Uncrow]

Did Windows 11 come with the Dell or did you install for a previous version of Windows?

Since one if the memory sticks was bad windows might be corrupted and may need to be reinstalled.

Unless we need to well hold off on a fresh install and see if a repair can be done first.

I’m pretty sure this computer came with windows 10, doing a fresh install wouldn’t be a problem, I don’t have anything important or any files on this computer

[Bruce]

I’d be doing a fresh reload myself.
between the 5 second reboot issue, and those memory sticks, it would be good to start from a clean slate.
a fresh reload of Windows will get you down and dirty with the PC and as Windows reloads, things may become apparent.

so get Win10 on to a USB stick via the Windows Media Creation Tool.
only have one drive connected in the system, and have the PC disconnected from the web when you reload.
get your motherboard chipset drivers (sound, video, network, etc) ready from the manufacturers website.
load them after Windows, then connect to your network.

[Rustys]

Why not use the recovery partition on the Dell to reset to a factory?

This way you do not have to worry about downloading the drivers and installing them.

Unless the recovery partition is damaged.

[Uncrow]

Why not use the recovery partition on the Dell to reset to a factory?

This way you do not have to worry about downloading the drivers and installing them.

Unless the recovery partition is damaged.

Are you talking about this ?
https://www.dell.com/support/kbdoc/f...indows?lang=en

[Uncrow]

I’d be doing a fresh reload myself.
between the 5 second reboot issue, and those memory sticks, it would be good to start from a clean slate.
a fresh reload of Windows will get you down and dirty with the PC and as Windows reloads, things may become apparent.

so get Win10 on to a USB stick via the Windows Media Creation Tool.
only have one drive connected in the system, and have the PC disconnected from the web when you reload.
get your motherboard chipset drivers (sound, video, network, etc) ready from the manufacturers website.
load them after Windows, then connect to your network.

I’ll see to use Win10 with Windows Media Creation Tool if the Dell recovery partition solution doesn’t work

[Rustys]

No on all system that are prefabricated have a hidden partition that have an image of the system that will put the system back to factory out of the box.

https://www.dell.com/support/kbdoc/e...-dell-computer

Under the Reinstall Windows 10 to the Dell factory image using the Windows Recovery Environment (WinRE)
From outside Windows

Otherwise, you will have to download the drives and install in the proper order according to Dell.

https://www.dell.com/support/kbdoc/e...-order?lang=en

Making sure to get the proper drivers for your system.

[Uncrow]

No on all system that are prefabricated have a hidden partition that have an image of the system that will put the system back to factory out of the box.

https://www.dell.com/support/kbdoc/e...-dell-computer

Under the Reinstall Windows 10 to the Dell factory image using the Windows Recovery Environment (WinRE)
From outside Windows

Otherwise, you will have to download the drives and install in the proper order according to Dell.

https://www.dell.com/support/kbdoc/e...-order?lang=en

Making sure to get the proper drivers for your system.

Ok so I tried using the recovery partition but by following the tutorial I end up on this :

First :

https://i.ibb.co/XJKkGZ9/IMG-4920.jpg

When I press enter :

https://i.ibb.co/gzxZsDG/IMG-4921.jpg

When I choose windows setup :

https://i.ibb.co/bmYh0RZ/IMG-4922.jpg

What can I do ?
(As always thanks for the help)

[Rustys]

https://www.microsoft.com/en-us/soft...load/windows10

Download the media creation tool.
Select the Download Now button.

Have a 16 GB (they say 8 GB) usb drive ready to be whipped and the install media created.
reason for the 16 and not 8 some systems have issues booting from 16 and smaller.

Go to the Dell sire and get your drivers and follow the instruction I posted earlier.

Prior to the install of Windows @Bruce may have further instructions.

[PeterOz]

What ram did you buy?
That last error message normally damaged or mismatched ram.

[Uncrow]

I’m back with some bad news, I have multiple outcomes but none of them ends up with the computer working.

First, I choose to use both system architectures on the USB key so I end up on this screen when starting the computer with the USB :

https://i.ibb.co/XjGj3tV/IMG-4930.jpg

Then 2 outcomes are possible in function of the system architecture I use, with 32x :

https://i.ibb.co/M16XzxS/IMG-4931.jpg

And when I use 64x :

https://i.ibb.co/RzXdW7b/IMG-4929.jpg

(For both of them pressing “Enter” just sends me back to the OS Selection without any problem.)

So I tried doing a “Windows Memory Diagnostic” and I got this screen :

https://i.ibb.co/9vFCf96/IMG-4932.jpg

The test is way too long, it’s been SEVERAL minutes and it’s still stuck at 2% so I’m forced to stop it before it could conclude and give me the results of the test. (Especially since I started it late and that I don’t want to keep it running for nothing this night)
And I have a 32Gb USB drive. The computer is not connected to internet, and I only have the keyboard, mouse and monitor connected to it.

[Uncrow]

What ram did you buy?
That last error message normally damaged or mismatched ram.

My dad got me some for free from his work, so it’s not the best of all, It’s “Sk hynix | Korea” 4Gb each, I have 4 of them, 2 are “2Rx8 PC3” and 2 are “1Rx8 PC3”