BSOD after random crash

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  • Cibot
    PCHF Member
    • Jan 2022
    • 17

    #1

    BSOD after random crash

    Last weekend i decided to pull the trigger and upgrade my system. The speccs are as following:

    CPU: Ryzen 9 7900x
    GPU: Radeon 6900 XT
    MOBO: Gigabyte x670 gaming ax
    RAM: Kingston Fury 2x32 GB Cl36 (KF560C36BBEAK2-64)
    PSU: Gigabyte 850 W
    3 M2 Ssd’s

    So on Monday I got the parts, assembled everything, installed and setup everything on my system and run the tests I usually do. (Furmark, a bit of memtest) everything perfect even with XMP enabled. Next day I was gaming for a few hours and was very impressed with the performance gains. I went for a walk with my dog and 2 hours late I came back, and my system was restarted. I thought nothing of it since gigabyte command center was installing stuff left and right. Fast forward 2 more hours of gaming, i get a random blue screen and now ever since then, I keep getting blue screens, Always different errors. I thought it was related to ram since when building the pc, it would occasionally get stuck on dram led on post. After restarting it would then work. So i tried all different RAM slots with 1 stick and 2 sticks. Nothing works. Sometimes it actuall boots to windows and I can evrn surf and seemingly do everything, but after restarting, the blue screens continue. Everytime it tries to load windows, blue screen. I have tried F2 and F4 bios patch. Both dont work. Have tried resetting windows even on a different ssd. Nope.

    Kind of out of hope…
    I will run memtest on both overnight and see if there are errors, but it didnt show any errors in 3hours of memtest.
    So frustrating to keep building system and everytime there is something wrong happening.
  • Cibot
    PCHF Member
    • Jan 2022
    • 17

    #2
    Page fault in non paged area
    Irql not less or equal
    Systrm thread exception not handled

    Just to name a few of those errors.

    It even happens in automatic repair of windows. Since it keeps happening on boot, it loops into repair and then back into boot and so on. And then out of nowhere it will work.

    Comment

    • Cibot
      PCHF Member
      • Jan 2022
      • 17

      #3
      And now while trying to run another windows install from a bootable usb drive, i keep getting a blue screen with the error:
      Your pc/device needs to be repaired.

      The operating system couldnt be loaded because the kernel is missing or contains errors.

      File: \windows\system32\ntoskrnl.exe

      Comment

      • Cibot
        PCHF Member
        • Jan 2022
        • 17

        #4
        Tried with BIOS F3 now. It seems that although BIOS has difficulty booting sometimes, the ram runs stable with XMP and absolutely no blue screens.
        After running for a few hours I decided to try BIOS F4 and instantly blue screens when starting up. Reverted to F3 and everything works again.
        The only issue is now that the boot time is always like 50s+ and sometimes when restarting, it just hangs and I have to power off / on to start it up again.
        I have ordered a new motherboard to test and it will hopefully arrive tomorrow. Hopefully asus will not disappoint since gigabyte has let me down twice now.

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8982

          #5
          Hello

          Did you install the chipset drivers for the mobo?

          Comment

          • Cibot
            PCHF Member
            • Jan 2022
            • 17

            #6
            [ATTACH type=“full”]11506[/ATTACH]

            This is what Gigabyte Control Center shows. I’ve verified these Versions but they don’t match with the ones from the Gigabyte Download page. They’re all newer than the ones on the webpage so I’m not sure whether it’s just the website being outdated or these being incorrect drivers.

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8982

              #7
              Ok… let’s get more help.

              @Bruce

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                Originally posted by Cibot
                RAM: Kingston Fury 2x32 GB Cl36 (KF560C36BBEAK2-64)
                Can you post a link to the exact RAM you have, Kingston is not listing it for some reason.
                Originally posted by Cibot
                PSU: Gigabyte 850 W
                Post a link to the exact PSU as well.

                When you have the PC running;

                Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

                To publish a Speccy profile to the Web:

                In Speccy, click File, and then click Publish Snapshot.

                In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

                Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

                Comment

                • Cibot
                  PCHF Member
                  • Jan 2022
                  • 17

                  #9
                  I’m sorry, should’ve been more thorough although I didn’t think psu was really relevant nowadays except for the right TDP.

                  RAM:
                  https://www.alternate.de/html/product/1893217
                  • Kingston FURY DIMM 64 GB DDR5-6000 Kit, Arbeitsspeicher
                    (schwarz, KF560C36BBEAK2-64, Beast RGB, EXPO)

                  PSU:
                  GIGABYTE GP-UD850GM 850W, PC-Netzteil
                  (schwarz, 4x PCIe, Kabel-Management, 850 Watt)

                  Speccy:


                  PC has been running all day stable on BIOS F3 + XMP enabled. No blue screens, no crashes, freezes or anything.
                  Just boot time is still very high at 54 seconds and I haven’t been really getting the crash at boot anymore so it has reliably restarted 5 times today.

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10702

                    #10
                    which parts were replaced?
                    was a fresh install of Windows done?
                    if a new install, was only one m.2 drive connected at the time?

                    Comment

                    • Cibot
                      PCHF Member
                      • Jan 2022
                      • 17

                      #11
                      Only HDD’s, one m2 drive and GPU has not been replaced. Everything else is new in the System.
                      I did wipe all m2’s before installing windows. So yes this is a fresh install.
                      No all 3 m2’s were connected at the time of windows install.

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #12
                        The PSU is underpowered for the amount of drives and additional screens that you have hooked up.

                        Which power supply do you need?

                        That is the wrong RAM for your CPU, AMD state here up to 5200MHz and if you have XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC fall over.
                        Power Profile
                        Active power scheme[COLOR=rgb(184, 49, 47)]: Ultimate performance

                        Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.
                        Partition 0
                        Partition ID: Disk #0, Partition #0
                        [COLOR=rgb(184, 49, 47)]Disk Letter: D:
                        File System: NTFS
                        Volume Serial Number: E2A0D7A3
                        Size: 3725 GB
                        Used Space: 3560 GB (95%)
                        [COLOR=rgb(184, 49, 47)]Free Space: 164 GB (5%
                        Partition ID: Disk #1, Partition #0
                        [COLOR=rgb(184, 49, 47)]Disk Letter: E:
                        File System: NTFS
                        Volume Serial Number: 86B2449B
                        Size: 1863 GB
                        Used Space: 1783 GB (95%)
                        [COLOR=rgb(184, 49, 47)]Free Space: 79 GB (5%)

                        You need to free up some space on the above, see explanation below;

                        For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available on a HDD and an SSD between 10 and 15% as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

                        Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

                        [COLOR=rgb(184, 49, 47)]Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.
                        1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
                        2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
                        3. Upload the zip folder using the Attach button, bottom left of the dialogue input box
                        [/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

                        Comment

                        • Cibot
                          PCHF Member
                          • Jan 2022
                          • 17

                          #13
                          The PSU is underpowered for the amount of drives and additional screens that you have hooked up.

                          Ty for the reply. Noted, I will keep that in mind if system instability occurs. This should only concern me if there is a high load on the GPU / CPU combined and everything is being utilized. So only in potentially some games and some benchmarks. This should not be an issue for booting, right?
                          That is the wrong RAM for your CPU, AMD state here up to 5200MHz and if you have XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC fall over.

                          Well XMP is working without issue right now. But I have not heard of them being only able to do 5200 MHz. All the reviewers on the internet use 6000MHz for optimal gaming performance and there is a bunch of channels doing comparisons between RAM speed further showing that 6000MHz is the way to go. I remember there being like an unofficial or somewhat official statement that 6000MHz would be the ‘sweet spot’ for gaming, but I am somewhat taken aback that the offical AMD page claims that 5200MHz would be the max. (which it evidently is not)
                          You need to free up some space on the above, see explanation below;

                          That is a gaming HDD, no windows on there. My windows is running on C:/

                          Comment

                          • Cibot
                            PCHF Member
                            • Jan 2022
                            • 17

                            #14
                            [ATTACH type=“full”]11508[/ATTACH][ATTACH type=“full”]11509[/ATTACH]

                            They are currently running with XMP so yeah I guess officially AMD is not able to run it?
                            I can’t say anything about the configuration but I would just assume that the motherboard on BIOS F4 is absolutely not compatible with the RAM since otherwise it works.

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #15
                              AMD say here Minimum PSU Recommendation 850 W

                              The above recommendation says Minimum for a very good reason, it is based on the average users build which is something that your build well surpasses, hence the reason why you were advised of the below;
                              Originally posted by phillpower2
                              [COLOR=rgb(184, 49, 47)]The PSU is underpowered for the amount of drives and additional screens that you have hooked up.

                              Which power supply do you need?
                              [/COLOR]
                              [COLOR=rgb(184, 49, 47)]
                              Originally posted by Cibot
                              Well XMP is working without issue right now. But I have not heard of them being only able to do 5200 MHz.
                              Not sure what you mean, nowhere was the RAM speed called into question and I clearly said that you had the wrong RAM for your CPU and backed this up with what AMD state here if you disagree with this don`t shoot the messenger but instead argue it out with AMD who know their own processor better than you or I.
                              Originally posted by Cibot
                              That is a gaming HDD, no windows on there. My windows is running on C:/
                              Where did I mention the C: drive and forgive me if the two partitions that I did mention/highlight are not both down to only 5% :unsure:

                              The below from my reply #12;
                              Originally posted by phillpower2
                              [COLOR=rgb(44, 130, 201)]Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

                              [COLOR=rgb(184, 49, 47)]Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.
                              [/COLOR][/COLOR]
                              [COLOR=rgb(44, 130, 201)][COLOR=rgb(184, 49, 47)]
                              Originally posted by Cibot
                              I can’t say anything about the configuration
                              A CPU has to be compatible with a MB whereas the RAM has to be compatible with both the CPU and the MB, this because a MB may be able to function with faster RAM than the CPU intended for use in the build.

                              The below are just a couple of important things that must be done for a new build;
                              Pick your MB.

                              Check the MBs CPU support list before choosing a processor.

                              Check to see if a BIOS update would be required for the MB to be able to recognise any intended CPU.

                              Check the maximum RAM speed that the CPU can handle.

                              Check the MBs Memory support list to find the appropriate RAM speed for the CPU.

                              The above is not rocket science just doing ones homework before spending a load of cash only to end up in the brown stuff.[/color][/color][/color]

                              Comment

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