Weird pc issue

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  • Mohamed_TiouTiou
    PCHF Member
    • Jan 2023
    • 11

    #1

    Weird pc issue

    Ok so my pc was running fine and i noticed that the keyboard and mouse lights go off meaning they got disconnected and for some reason my gpu stoped sending signals and the weird thing is that the pc was still running fine with its light on and fans idling, the issue came from the pc not the hdmi or monitor, after that i hold tge power button for a minute it didnt turn off, so i switched the psu on and off and then i turned on the pc again and the issue didnt occur again and the pc ran just fine. Should i be worried? What could have caused this?
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Could be:
    Hardware Failure.
    PSU
    GPU
    Over Heating
    Fluke
    Loose Connection
    Not enough space on drives
    Improper driveers

    Let’s see if a specy report shows anything otherwise we will be guessing.

    [COLOR=rgb(243, 121, 52)] Do not forget to post the make and model of the PSU if this is a desktop.

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

    Comment

    • Mohamed_TiouTiou
      PCHF Member
      • Jan 2023
      • 11

      #3
      Originally posted by Rustys
      Could be:
      Hardware Failure.
      PSU
      GPU
      Over Heating
      Fluke
      Loose Connection
      Not enough space on drives
      Improper driveers

      Let’s see if a specy report shows anything otherwise we will be guessing.

      [COLOR=rgb(243, 121, 52)] Do not forget to post the make and model of the PSU if this is a desktop.

      Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

      To publish a Speccy profile to the Web:

      In Speccy, click File, and then click Publish Snapshot.

      In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

      Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
      [/COLOR]
      [COLOR=rgb(243, 121, 52)]
      Alright,will do. Just to clear some things up. Its not loose hdmi connection cause i have tried connecting and ronnecting mutiple times, overheating cpu or gpu? No its really cold in my room and the fans were idling. Not enough space on drives? No cause my main c nvme drive has 338gb left and my other aditional hdd for games has 148gb left.[/color]

      Comment

      • Mohamed_TiouTiou
        PCHF Member
        • Jan 2023
        • 11

        #4
        Originally posted by Rustys
        Could be:
        Hardware Failure.
        PSU
        GPU
        Over Heating
        Fluke
        Loose Connection
        Not enough space on drives
        Improper driveers

        Let’s see if a specy report shows anything otherwise we will be guessing.

        [COLOR=rgb(243, 121, 52)] Do not forget to post the make and model of the PSU if this is a desktop.

        Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

        To publish a Speccy profile to the Web:

        In Speccy, click File, and then click Publish Snapshot.

        In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

        Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
        [/COLOR]
        [COLOR=rgb(243, 121, 52)]
        alright here is my speeccy snapshot. http://speccy.piriform.com/results/l...XYR68h8wvxk4gA[/color]

        Comment

        • Mohamed_TiouTiou
          PCHF Member
          • Jan 2023
          • 11

          #5
          Originally posted by Rustys
          Could be:
          Hardware Failure.
          PSU
          GPU
          Over Heating
          Fluke
          Loose Connection
          Not enough space on drives
          Improper driveers

          Let’s see if a specy report shows anything otherwise we will be guessing.

          [COLOR=rgb(243, 121, 52)] Do not forget to post the make and model of the PSU if this is a desktop.

          Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

          To publish a Speccy profile to the Web:

          In Speccy, click File, and then click Publish Snapshot.

          In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

          Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
          [/COLOR]
          [COLOR=rgb(243, 121, 52)]
          Also here are my specs, note: i have 8x4 gb ram now not 8x2[/color]

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Like I stated may have been a fluke on time thing how is the system running since then?
            Somethings that you can try and check.

            Go through the system and make sute that they cards are reseated and same for the power and data cables. When the RAM was update, something may have been jarred.

            Are the keyboard and mouse wires (usb/ps2) or wireless.
            Swapped batteries.

            Let’s try a Clean Boot and see what happens.



            Showing
            Windows 10 Pro 64-bit
            Computer type: Desktop
            [COLOR=rgb(209, 72, 65)]Installation Date: 1/22/2023 9:48:54 PM
            Did you do the install and or was this preinstalled.
            Did you install the chipset first then the drivers in the proper order?

            Never allow Windows and or some third-party programs retrieve drivers for you they usually get it wrong and or using hacked ones.

            Disable the RAM over clocking (turn off the XMP) and see if that helps.

            Power Profile
            [COLOR=rgb(209, 72, 65)]Active power scheme: Ultimate Performance
            Set to balanced and see of that helps at all.

            Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type that have a discrete GPU that needs the extra power.

            You can always change it back.[/COLOR][/COLOR]

            Comment

            • Mohamed_TiouTiou
              PCHF Member
              • Jan 2023
              • 11

              #7
              Originally posted by Rustys
              Like I stated may have been a fluke on time thing how is the system running since then?
              Somethings that you can try and check.

              Go through the system and make sute that they cards are reseated and same for the power and data cables. When the RAM was update, something may have been jarred.

              Are the keyboard and mouse wires (usb/ps2) or wireless.
              Swapped batteries.

              Let’s try a Clean Boot and see what happens.



              Showing
              Windows 10 Pro 64-bit
              Computer type: Desktop
              [COLOR=rgb(209, 72, 65)]Installation Date: 1/22/2023 9:48:54 PM
              Did you do the install and or was this preinstalled.
              Did you install the chipset first then the drivers in the proper order?

              Never allow Windows and or some third-party programs retrieve drivers for you they usually get it wrong and or using hacked ones.

              Disable the RAM over clocking (turn off the XMP) and see if that helps.

              Power Profile
              [COLOR=rgb(209, 72, 65)]Active power scheme: Ultimate Performance
              Set to balanced and see of that helps at all.

              Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type that have a discrete GPU that needs the extra power.

              You can always change it back.
              [/COLOR][/COLOR]
              [COLOR=rgb(209, 72, 65)][COLOR=rgb(209, 72, 65)]
              Well the issue doesnt happen all the time and it only hapened yesterday i have been running the pc perfectly fine for like 7 hours, so before saying its a fluke, im just checking to see if everything is alright.

              Keyboard and mouse are usb, i installed windows myself and i remember only getting the gpu driver, i though chipset wasnt necessery cause i did a windows install after i bought the pc without it and its running perfectly for like a year. And the pc is perfectly running right now aswell. Im just worried about it being a psu issue cause i dont want it damaging my parts xDD[/color][/color]

              Comment

              • Mohamed_TiouTiou
                PCHF Member
                • Jan 2023
                • 11

                #8
                Originally posted by Rustys
                Like I stated may have been a fluke on time thing how is the system running since then?
                Somethings that you can try and check.

                Go through the system and make sute that they cards are reseated and same for the power and data cables. When the RAM was update, something may have been jarred.

                Are the keyboard and mouse wires (usb/ps2) or wireless.
                Swapped batteries.

                Let’s try a Clean Boot and see what happens.



                Showing
                Windows 10 Pro 64-bit
                Computer type: Desktop
                [COLOR=rgb(209, 72, 65)]Installation Date: 1/22/2023 9:48:54 PM
                Did you do the install and or was this preinstalled.
                Did you install the chipset first then the drivers in the proper order?

                Never allow Windows and or some third-party programs retrieve drivers for you they usually get it wrong and or using hacked ones.

                Disable the RAM over clocking (turn off the XMP) and see if that helps.

                Power Profile
                [COLOR=rgb(209, 72, 65)]Active power scheme: Ultimate Performance
                Set to balanced and see of that helps at all.

                Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type that have a discrete GPU that needs the extra power.

                You can always change it back.
                [/COLOR][/COLOR]
                [COLOR=rgb(209, 72, 65)][COLOR=rgb(209, 72, 65)]
                My ram sticks support 3200mhz so why xmp would be an issue? Oh as for power plans i set it to ultra cause i dont want any stutters in games[/color][/color]

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Sometimes it can be a fluke other time a warning of something yet to come. Like I stated tings to look at and try.
                  Originally posted by Mohamed TiouTiou
                  My ram sticks support 3200mhz so why xmp would be an issue? Oh as for power plans i set it to ultra cause i dont want any stutters in games
                  Will not know unless you test.

                  Cool Master are not the best PSU on the markets, and some have a poor rating.
                  Cannot handle heat at 750 watts. Ripple issues on the 3.3V rail. Noise level on +3.3V and +5VSB above maximum allowed. Questionable capacitor quality. Poor Voltage Regulation. Efficiency lower than advertised.
                  Johnny Lucky PSU Lemon List identifying psu problems and issues, power supplies that failed testing!


                  This may help selecting a better PSU.

                  Comment

                  • Mohamed_TiouTiou
                    PCHF Member
                    • Jan 2023
                    • 11

                    #10
                    Originally posted by Rustys
                    Sometimes it can be a fluke other time a warning of something yet to come. Like I stated tings to look at and try.

                    Will not know unless you test.

                    Cool Master are not the best PSU on the markets, and some have a poor rating.

                    Johnny Lucky PSU Lemon List identifying psu problems and issues, power supplies that failed testing!


                    This may help selecting a better PSU.

                    Question tho, is cpu chipset driver necessery?

                    Comment

                    • Mohamed_TiouTiou
                      PCHF Member
                      • Jan 2023
                      • 11

                      #11
                      Originally posted by Rustys
                      Sometimes it can be a fluke other time a warning of something yet to come. Like I stated tings to look at and try.

                      Will not know unless you test.

                      Cool Master are not the best PSU on the markets, and some have a poor rating.

                      Johnny Lucky PSU Lemon List identifying psu problems and issues, power supplies that failed testing!


                      This may help selecting a better PSU.

                      Also i just looked and my psu isnt listed there.

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        CPU Chipset Driver
                        Chipset drivers are software instructions that tell Windows how to properly communicate and work with your motherboard and the small subsystems on it, and are based on the processor family you are able to use on that motherboard. Chipset drivers have a significant impact and play an important role in controlling the communication between different components including the hard drives, system memory, etc.

                        Comment

                        • Mohamed_TiouTiou
                          PCHF Member
                          • Jan 2023
                          • 11

                          #13
                          Originally posted by Rustys
                          CPU Chipset Driver
                          Chipset drivers are software instructions that tell Windows how to properly communicate and work with your motherboard and the small subsystems on it, and are based on the processor family you are able to use on that motherboard. Chipset drivers have a significant impact and play an important role in controlling the communication between different components including the hard drives, system memory, etc.
                          thanks but, should i get the chipset driver from ASUS website or AMD?

                          Comment

                          • Rustys
                            PCHF Member
                            • Jul 2016
                            • 7862

                            #14
                            Motherboard sites make sure to follow the instruction if they have any posted.

                            Comment

                            • Mohamed_TiouTiou
                              PCHF Member
                              • Jan 2023
                              • 11

                              #15
                              Originally posted by Rustys
                              Motherboard sites make sure to follow the instruction if they have any posted.
                              Alright thanks bro, you can close this. Ill just call it a fluke at the moment till it happens again then i should be worried

                              Comment

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