pc crashing without bsod randomly

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  • zaquark
    PCHF Member
    • Jan 2023
    • 1

    #1

    pc crashing without bsod randomly

    As above I am restarting randomly, rarely when playing games but more when just using google chrome

    I am getting this error usually in sets of 3 :

    A fatal hardware error has occurred.

    Reported by component: Processor Core

    Error Source: Machine Check Exception

    Error Type: Cache Hierarchy Error (1/3 error notifications would be a Bus/Interconnect Error)

    Processor APIC ID: 0

    but before that im getting a critical kernel power 41 error with a bugcheckcode: 0 and powerbuttonstamp:0. I dont know how to fix these issues

    my specs are:

    Operating System

    Windows 10 Pro 64-bit

    CPU

    AMD Ryzen 5 1400

    Summit Ridge 14nm Technology

    RAM

    16.0GB Dual-Channel DDR4 @ 1064MHz (15-15-15-36)

    Motherboard

    Gigabyte Technology Co. Ltd. AB350M-Gaming 3-CF (AM4)

    Graphics

    DELL SE2719HR (1920x1080@60Hz)

    4095MB NVIDIA GeForce RTX 2070 (MSI)

    Storage

    3726GB Western Digital WDC WD40EFAX-68JH4N0 (SATA (SSD))

    new 650W

    So far I have, Updated Bios, Chipset drivers, GPU drivers, turned off chrome hardware acceleration, on high performance power mode . still happens very confused

    here is the event viewer link: Microsoft OneDrive
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Originally posted by zaquark
    im getting a critical kernel power 41
    All that means is that the computer got shutdown before Windows had been closed so is not very helpful.
    Originally posted by zaquark
    new 650W
    What is the brand and model name or number of both the old and the new power supplies.

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