RTX 4090 not utilizing full potential

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  • Bammer
    PCHF Member
    • Jan 2023
    • 16

    #1

    RTX 4090 not utilizing full potential

    I am building a brand new pc. RTX GeForce 4090, MSI PRO x670-P motherboard, AMD Ryzen 9 7950X cpu, CORSAIR Vengeance DDR5 32gb ram, nvme 1tb hard drive.

    I did a fresh install of windows, updated bios to latest (7D67v161 version), downloaded NVIDIA drivers, windows updates, etc. My monitor can handle 240hz (samsung odyssey g9).

    When I launch a game, it runs rather smooth, however, it usually stays around 60-90 fps and dips below. It will jump up to 240fps in menus only and then back down during game play. I am running at 240hz 1440p. I look at the GPU utilization and it never goes above 30%. I noticed other people have similar issues but they advised that a bios update fixed it. It does not appear to even try to get the max fps that I set it to in game (any game). MSI support has no suggestions other than latest bios.

    I’m at a loss. Any help or suggestions is greatly appreciated.
  • TwitchisMental
    PCHF Member
    • Nov 2016
    • 176

    #2
    Hello Bammer

    What is the PSU for this computer?

    What games are you trying to play?

    Comment

    • Bammer
      PCHF Member
      • Jan 2023
      • 16

      #3
      EVGA supernova 1300 G+

      Comment

      • TwitchisMental
        PCHF Member
        • Nov 2016
        • 176

        #4
        Originally posted by Bammer
        EVGA supernova 1300 G+
        Awesome and what games are you trying to play?

        What settings do you have enabled on said games?

        It should be noted that not every game is going to run at 240FPS. It should also be noted that the GPU running at only 30% is not necessarily a bad thing.(Depends on the game and such ofcourse)

        Comment

        • Bammer
          PCHF Member
          • Jan 2023
          • 16

          #5
          Originally posted by TwitchisMental
          Awesome and what games are you trying to play?

          What settings do you have enabled on said games?

          It should be noted that not every game is going to run at 240FPS. It should also be noted that the GPU running at only 30% is not necessarily a bad thing.(Depends on the game and such ofcourse)
          Cyberpunk, Cod, star citizen, fortnite, hell let loose, God of war, etc. None of them come close to utilizing more than 30% gpu. None of them go much higher than 100fps. They jump all over and drop frames. They should not be. Other people with similar builds have max frames at 240 just with a different monitor. They also report gpu utilizes more power to hit that goal.

          Star citizen I don’t expect to get near that many frames but it runs worse than my 2080ti.

          Comment

          • Bammer
            PCHF Member
            • Jan 2023
            • 16

            #6
            Forgot to answer the rest of your question. I try max obviously but even dropping to high or medium does not come close to my goal. I picked this build based on getting max frames at 4k and 8k.

            Comment

            • TwitchisMental
              PCHF Member
              • Nov 2016
              • 176

              #7
              Some more questions and things you might be able to try.
              1. Have you tried installing the samsung software/driver for your monitor? 49” Odyssey G9 QLED Dual-QHD 32:9 Gaming Monitor | Samsung Support IE
                There have been some issues noted on the web that are resolved with the latest version.
              2. Are you using HDMI or Display Port? Last I checked the 4090 only supports DP 1.4 and not 2.0.
                DisplayPort 1.4 supports 4K at 144hz just fine with DSC though.
              3. Do you have G Sync enabled?
              4. This may seem silly, but have you made sure all power connectors are connected securely on the GPU?
              5. Have you tried completely uninstalling all graphics drivers and then installing fresh. DDU is a great utility to assist with this - Display Driver Uninstaller (DDU) download version 18.1.2.3

              I am also going to tag a few others to get some more eyes on this issue.

              @phillpower2 @Bruce @Pyro @PeterOz

              Comment

              • Bammer
                PCHF Member
                • Jan 2023
                • 16

                #8
                Originally posted by TwitchisMental
                Some more questions and things you might be able to try.
                1. Have you tried installing the samsung software/driver for your monitor? 49” Odyssey G9 QLED Dual-QHD 32:9 Gaming Monitor | Samsung Support IE
                  There have been some issues noted on the web that are resolved with the latest version.
                2. Are you using HDMI or Display Port? Last I checked the 4090 only supports DP 1.4 and not 2.0.
                  DisplayPort 1.4 supports 4K at 144hz just fine with DSC though.
                3. Do you have G Sync enabled?
                4. This may seem silly, but have you made sure all power connectors are connected securely on the GPU?
                5. Have you tried completely uninstalling all graphics drivers and then installing fresh. DDU is a great utility to assist with this - Display Driver Uninstaller (DDU) download version 18.1.2.3

                I am also going to tag a few others to get some more eyes on this issue.

                @phillpower2 @Bruce @Pyro @PeterOz
                Great suggestions! THANK YOU.
                1. I did install the monitor drivers. This is the first monitor that I’ve ever had to do this for, which I found odd!
                2. I use display port, but I’m not sure which version my monitor cable is. I will double check this. It says 16k on the cable is all I can see.
                3. Yes.
                4. Yes, all secured and all use one evga power cord for each individual input. I know that I am not supposed to use one cord for two input ports.
                5. I did a fresh install of windows each time, so I did not do this.

                Appreciate ya!

                Comment

                • Bammer
                  PCHF Member
                  • Jan 2023
                  • 16

                  #9
                  Originally posted by TwitchisMental
                  Some more questions and things you might be able to try.
                  1. Have you tried installing the samsung software/driver for your monitor? 49” Odyssey G9 QLED Dual-QHD 32:9 Gaming Monitor | Samsung Support IE
                    There have been some issues noted on the web that are resolved with the latest version.
                  2. Are you using HDMI or Display Port? Last I checked the 4090 only supports DP 1.4 and not 2.0.
                    DisplayPort 1.4 supports 4K at 144hz just fine with DSC though.
                  3. Do you have G Sync enabled?
                  4. This may seem silly, but have you made sure all power connectors are connected securely on the GPU?
                  5. Have you tried completely uninstalling all graphics drivers and then installing fresh. DDU is a great utility to assist with this - Display Driver Uninstaller (DDU) download version 18.1.2.3

                  I am also going to tag a few others to get some more eyes on this issue.

                  @phillpower2 @Bruce @Pyro @PeterOz
                  1. I just looked and I have DP 2.0 - this one: Amazon.com

                  What connection should I use to hit 240hz? I’m assuming my cable is wrong?

                  Comment

                  • Bammer
                    PCHF Member
                    • Jan 2023
                    • 16

                    #10
                    I cant delete old posts apparently, heh. Anyways, I’m going to try this cable and see if I notice a difference:

                    Comment

                    • Pyro
                      PCHF Member
                      • Jan 2019
                      • 1189

                      #11
                      Let’s get some more information:

                      Download and run speccy.

                      Once you have ran speccy, follow the instructions to upload a snapshot found here.

                      To publish a Speccy profile to the Web:
                      [ol]
                      [li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol]

                      Comment

                      • Bammer
                        PCHF Member
                        • Jan 2023
                        • 16

                        #12

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4181

                          #13
                          Did you install all the chipset drivers for the motherboard.
                          Did you run ddu with the internet disconnected?

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #14
                            Originally posted by Bammer
                            I picked this build based on getting max frames at 4k and 8k.
                            Maximum Resolution & Refresh Rate (1) 4K at 240Hz or 8K at 60Hz with DSC, HDR

                            Comment

                            • Bammer
                              PCHF Member
                              • Jan 2023
                              • 16

                              #15
                              Originally posted by PeterOz
                              Did you install all the chipset drivers for the motherboard.
                              Did you run ddu with the internet disconnected?
                              Yes to chipset. No to ddu cause it was fresh install.

                              Comment

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