No display out of pc

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  • slackjaw
    PCHF Member
    • Jan 2023
    • 6

    #1

    No display out of pc

    Hi I’ve been having trouble with an old pc. The display just stopped working while playing a game on steam. I’ve done some troubleshooting and it’s not the monitor, HDMI cord, or the graphics card itself I tried a couple of different cards still no display. This has happened before, last time I thought it was maybe the drivers, so I switched the card and updated them put the first card back still no display until I tried a different card and it randomly just started to work, I don’t know why all I did was switch from the first card to the second and back again. Now no matter which card I try I still get no signal! Any ideas?
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    You have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

    Please provide information about your computer, is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better help you.

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    • slackjaw
      PCHF Member
      • Jan 2023
      • 6

      #3
      Fair enough thank you for your help. Its a Cyberpower gamer ultra gua550 cpu AMD FX-6300 3.5GHz 16GB DDR3 ram. Im not sure of the exact motherboard but the chipset is AMD 760G. the gpu im using is a nvidia gtx 1650 super

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Missing from the requested parts list is the most important component that we need information on, the PSU.

        If the PSU is as old as the ten+ years old CPU it should have been swapped years ago and for two reasons, Cyberpower do not use good quality brand PSUs and the PSU will be at least seven years out of warranty, even if the same age as the original GPU which was released in 2015 the PSU should have been changed years ago, just a fyi, the new GPU requires more power than the GTX 950 so you may want to put the original GPU back in rather than risk breaking the new one..

        Did the computer previously give out a single beep once it had booted into Windows.
        Originally posted by slackjaw
        I’ve done some troubleshooting and it’s not the monitor, HDMI cord, or the graphics card itself
        How have you come to the above conclusions.
        Originally posted by slackjaw
        Now no matter which card I try I still get no signal!
        Does the above mean that you are actually getting an on screen message saying " No Signal "

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        • slackjaw
          PCHF Member
          • Jan 2023
          • 6

          #5
          The card i swapped it with was the original card but I’ve been running the 1650 for about two years now with no problems until recently. I switched monitors no change tried multiple hdmi cables even monitor cables and I tested both graphics cards in my other computer and they work perfectly fine. And by no signal I mean my monitor says no signal when plugged in and no there was no beep or any sound or display. The computer is running though gpu fans on as well. I’ll check what the psu is when I get home I know that its the original one that came with the pc if that helps

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          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Your update tells us that the GPUs, cables and screen are ok, this leaves the PSU not being able to support the GPU and other hardware, swapping in a known good appropriate spec of PSU needs to be done to confirm this
            .
            Originally posted by slackjaw
            And by no signal I mean my monitor says no signal when plugged in
            This message btw means that the cable and screen are both ok and that the problem is with the source of the video signal which in this instance is your add on GPUs - not getting enough power etc.
            Originally posted by slackjaw
            and no there was no beep or any sound or display.
            For clarity;
            Originally posted by phillpower2
            Did the computer [COLOR=rgb(184, 49, 47)]previously give out a single beep [COLOR=rgb(184, 49, 47)]once it had booted into Windows.
            [/COLOR][/COLOR]
            [COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
            This is important we know because not all newer MBs ship with a BIOS error speaker, if yours did it would help us with troubleshooting.

            While getting the PSU info try reseating the RAM and trying one stick at a time in each of the two slots.[/color][/color]

            Comment

            • slackjaw
              PCHF Member
              • Jan 2023
              • 6

              #7
              I’ll try reseating the ram heres a photo im not sure the exact info you needed[ATTACH type=“full”]11357[/ATTACH]

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                You missed answering the question that I made a point of highlighting in red.

                Your picture confirms that you need a new PSU, to describe the present unit as garbage would be an understatement.

                Comment

                • slackjaw
                  PCHF Member
                  • Jan 2023
                  • 6

                  #9
                  I reseated the ram as you suggested and that seems to have fixed my problem for the moment. So thank you very much! I appreciate you taking the time to offer suggestions and advice hopefully I won’t have any other issues.

                  Comment

                  • slackjaw
                    PCHF Member
                    • Jan 2023
                    • 6

                    #10
                    Originally posted by phillpower2
                    You missed answering the question that I made a point of highlighting in red.

                    Your picture confirms that you need a new PSU, to describe the present unit as garbage would be an understatement.
                    Sorry I thought that I did answer no It did not ever make a beep. But as its seems my problem is fixed for the moment thank you again. I’ll keep an eye on the psu it may not be the best but I suppose it’s better than forking over the cash for a new equivalent as its not my main pc

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #11
                      Pleased to hear that the issue is resolved & thanks for letting us know.

                      Replacing the PSU is entirely up to yourself of course but it is a case of when it pops not " if ".

                      Invest in a BIOS speaker like the one in the attachment below, they are real helpful with troubleshooting.

                      Comment

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