ErrorCode Nicht gefunden (404). 0x80190194| Pc is restarts

[Malnutrition]

@phillpower2 will take it from here.

I will however check a few dump files ans post the result. But that will be in a few…

[Malnutrition]

Dump: MEMORY.dmp (11.12.2022 11:00:28)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: chrome.exe, probably caused by: ntkrnlmp.exe
Third-party modules in the Raw Stack: nvlddmkm.sys, [COLOR=rgb(184, 49, 47)]aswVmm.sys, aswArDisk.sys
FAILURE_BUCKET_ID: 0x1E_nt!KiDispatchException

---

Seems that you have leftovers from Avast.

Run the removal tool found here.

https://support.avast.com/en-us/article/uninstall-antivirus-utility/

---

Install unlocker.
Then install Everything search.
Right Click on the VoidTools application and Run As Administrator. Type [COLOR=rgb(184, 49, 47)]Avast into the Everything Search Window.
Now Click on Edit Then Select all.
Right click highlighted items.
Select unlocker in drop down menu.
Then select delete.
Then hit ok.[/COLOR][/COLOR]

[Malnutrition]

Also, search for [COLOR=rgb(184, 49, 47)]aswVmm.sys | aswArDisk.sys
One at a time with the everything search tool.
Then delete with unlocker as per previous instruction.[/COLOR]

[shenada]

I installed the tools & deleted everything with the name “Avast” in it.
Then I searched for these two "aswVmm.sys | aswArDisk.sys" but couldn’t find anything (screenshot below).
The third screenshot shows what I find if I type in “asw”, is there anything that should be deleted?

[Malnutrition]

Leave asw alone. Test the machine and let us know if there are any more crashes.

[shenada]

Okay, thank you very much for all the possible solutions so far! But unfortunately my PC still crashes.. Since yesterday it does that even when I start it for the first time of the day. The exact same way like when I start the game: screen goes black, no power for a second and then it restarts on its own again. I can’t tell from those two day if this is just a coincidence or if the problem gets worse.

[Malnutrition]

@phillpower2 will take you thru the rest of the way. I am out of ideas.

[shenada]

Alright, thank you for your help though. (: @phillpower2 I hope you are doing fine so far. If you need any more information besides the dump file I sent let me know.

[veeg]

Do you still need assistance?

[shenada]

I mean if you have more ideas on what could be the problem, I would be happy. I couldn’t fix the problem until now.