New CPU, CPU Debug Light On, Monitor turns on when powered on but “No Signal”

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  • Ricky_Spanish
    PCHF Member
    • Nov 2022
    • 7

    #1

    New CPU, CPU Debug Light On, Monitor turns on when powered on but “No Signal”

    I apologize if this issue has already been resolved on this site, but I could not find one in the exact same position I am in. I have recently purchased a Ryzen 9 5950x, put it in my PC and now the motherboard has the debug CPU light on, and the fan on my motherboard is running at full speed constantly. Also, when I power on the system, my monitor turns on, but says “No Signal”. When I switched out my CPU, I did take out my GPU as well just for ease in the CPU switching process, and to clean the parts as well. Everything in the system worked fine before I switched the CPU’s. I just want to make sure that nothing is wrong with the recently purchased CPU, because I have a limited amount of days to return it if it is faulty. Thank you to anyone who can help in advance, and here is my set-up…

    CPU: AMD Ryzen 9 5950x (recently upgraded from Ryzen 7 3700x)

    GPU: EVGA RTX 2070 Super

    Motherboard: MSI MPG X570 Gaming Pro Carbon WiFi

    RAM: 16GBx2 Corsair Dominator Platinum RGB 3200MHz

    Memory: 1TB SSD & 2TB HDD

    PSU: Corsair RM750
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4191

    #2
    Step 1) double check cpu is seated correctly.
    Step 2) Make sure thermal paste is correct.
    If above no good
    Step 3) Put in old cpu - test.

    Did you check if your motherboard/BIOS supports 5950x

    Comment

    • Ricky_Spanish
      PCHF Member
      • Nov 2022
      • 7

      #3
      I double checked to make sure it was seated correctly, and I cleaned off and re-applied thermal paste. Still did not work. I put in my 3700 and it booted up fine. My specs for my motherboard say that it is compatible with 5000 series AMD CPUs. Do you think it’s possible that I got a faulty 5950?

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #4
        always possible
        What is your bios version
        Originally posted by Ricky Spanish
        My specs for my motherboard say that it is compatible
        Yeah I found that could be bios -let’s check

        Comment

        • Ricky_Spanish
          PCHF Member
          • Nov 2022
          • 7

          #5
          My current bios version is 1.70

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4191

            #6
            When I look on the site the version numbers are diffeent the last one was
            version 7B3v1H 2022-09-01
            And the one before 7B93v1F 2022-03-31 which was for Ryzen 7 5800X3D support

            Before sending back
            I would ask msi support if the bios needs an update
            I am never one for updating a bios unless I have to
            Quickly register/log in as MSI member to access exclusive member features. Register your product for extended warranty and click to join MSI reward member program to earn plenty of points for redeeming fantastic prizes!

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4191

              #7
              My guess is you need a bios update
              However I would not update without confirmation.
              I found this
              RYZEN 9 Vermeer 5950X 100 3.4GHz 8MB 64MB B2 105 N/A 7B93v1D
              Which means you need BIOS Version 7B93v1D
              You say your version is 1.7 but I cannot find that on the website
              I am looking at this motherboard
              https://www.msi.com/Motherboard/MPG-...N-WIFI/support

              Comment

              • Ricky_Spanish
                PCHF Member
                • Nov 2022
                • 7

                #8
                If I go to bios and look, it said bios version E7B93AMS.170. I found the 1.7 if I went to the control center and typed in “wmic bios get smbiosbiosversion”.

                Comment

                • Ricky_Spanish
                  PCHF Member
                  • Nov 2022
                  • 7

                  #9
                  I’ve been thinking about the BIOS update all day and I should’ve mentioned that my I bought all of my initial PC parts (including my motherboard) in the summer of 2020. The Ryzen 9 5950x did not release until November of 2020. So it would make sense that my current BIOS version doesn’t even know what a 5950x even is. If I update my BIOS and it still does not work with the 5950x, will I be able to put my 3700x back in and it work? I don’t want to update BIOS, then be stuck with a faulty 5950x and the wrong BIOS version for the 3700x.

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4191

                    #10
                    A BIOS update should just make it to take the new and the old
                    I have never seen one that does not work like that.
                    You should be able to backup your current bios and flash back if needed

                    Comment

                    • Ricky_Spanish
                      PCHF Member
                      • Nov 2022
                      • 7

                      #11
                      Ok, I’ll try that when I get home from work. I’ll keep you updated.

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4191

                        #12
                        @phillpower2 have I missed anything?

                        Comment

                        • Ricky_Spanish
                          PCHF Member
                          • Nov 2022
                          • 7

                          #13
                          That worked! Thank you @PeterOz.

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4191

                            #14
                            Your welcome
                            Thanks for the feedback
                            @veeg mark as solved

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