Extreme screen flickering across entire PC

[Epsilonn]

Any update?

I bought an ATX 24 pin to 6 pin converter in order to use the TX650M on the Nitro N50-620 motherboard, but the converter was not the correct type.
Unsure exactly why but the 6-pin attached to the OEM PSU seems to be different than the one on the converter, which is likely the issue (the OEM one has 6 pins but one of them is empty, unlike the converter which has all of them filled in).
The PC continually restarts itself when the converter is plugged in so obviously something is not right with the connection to the TX650M.

At this point we are considering just using a different motherboard and basically rebuilding the entire PC because of how irritating it is to work with the current parts from the prebuilt.

Currently I am away from the PC and will be until Saturday, so will be unable to try anything new regarding the original flickering problem.

[veeg]

Thanks for the update.

[Epsilonn]

I managed to track down the Spanish version of your PC from where you should get the GPU drivers, do not use the latest Nvidea drivers or the GPU may get too much juice and fry.

acer drivers here

[COLOR=rgb(44, 130, 201)]Edit to add: Version: 27.21.14.5751 looks to be the latest so give that a try from acer rather than Nvidea.
[/COLOR]

[COLOR=rgb(44, 130, 201)]
The link for these drivers has been removed from the Acer website. I cannot find an alternative version either.
The new PSU is working fine, although the flickering issue has not changed.

At this point, would it be time to consider getting a new GPU?[/color]

[phillpower2]

I bought an ATX 24 pin to 6 pin converter in order to use the TX650M on the Nitro N50-620 motherboard,[COLOR=rgb(184, 49, 47)] but the converter was not the correct type.
[/COLOR]

[COLOR=rgb(184, 49, 47)]
Using convertors of any type is not good but using the wrong ones is even worse, troubleshooting results will be both unpredictable and unreliable.

Windows 10 and 11 drivers direct from Acer[ here]('https://www.acer.com/gb-en/support?search=Nitro%20N50-620&filter=global_download&suggest=(Acer%20Nitro%2 0N50-620;0’)

In addition to the above;

Make sure that the Windows Power Plan is set to Balanced and nothing else, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.[/color]

[Epsilonn]

Using convertors of any type is not good but using the wrong ones is even worse

I ended up just using a different motherboard instead to avoid the converter

Make sure that the Windows Power Plan is set to Balanced and nothing else

It is & always has been set to this

Windows 10 and 11 drivers direct from Acer[ here]('https://www.acer.com/gb-en/support?search=Nitro%20N50-620&filter=global_download&suggest=(Acer%20Nitro%2 0N50-620;0’)

I tried the drivers from here (the ones vendored from Nvidia on their website, I presumed those were the only relevant drivers needed although please do correct me if I’m wrong). There was no change to the issue.

[Bruce]

@Epsilonn - any progress?

[Epsilonn]

@Epsilonn - any progress?

I have not tried anything since what was detailed in my last post.
At this point I’m fairly confident it’s some sort of hardware issue with the GPU.

[Bruce]

totally agree, proven with your Safe Mode test and trying another card.
really should consider the warranty avenue in my humble opinion.
if for no other reason then to let the manufacture know they are producing faulty products and need to investigate their production line, otherwise how will they ever know if no-one ever tells them.
they’ll simply keep pumping out shite products and ticking off all their customers.

[Epsilonn]

totally agree, proven with your Safe Mode test and trying another card.
really should consider the warranty avenue in my humble opinion.
if for no other reason then to let the manufacture know they are producing faulty products and need to investigate their production line, otherwise how will they ever know if no-one ever tells them.
they’ll simply keep pumping out shite products and ticking off all their customers.

Yeah. I’ll have a look into any available options with the seller. Thanks

[Bruce]

@Epsilonn - any news?

[Epsilonn]

@Epsilonn - any news?

The seller that the PC was bought from is no longer listed as a seller, so sadly I don’t think there’s anything we can do. May be best to close the thread at this point.

[Bruce]

you should be able to RMA the card with the manufacturer.

[Epsilonn]

you should be able to RMA the card with the manufacturer.

Ah I wasn’t aware.
I will look into it sometime within the next week (not available for the next 3-4 days).

[Bruce]

with Corsair products at least, I have joined their forum and one on the reps have sent me the paperwork to fill out via that medium.

most manufacture’s have their own forums these days I believe.

[phillpower2]

with Corsair products at least, I have joined their forum and one on the reps have sent me the paperwork to fill out via that medium.

One reason why I would never recommend purchasing a pre built PC, any warranty period is between yourself and the merchant that sold you the computer and any warranty period for individual parts used in the build was between the system builder and the hardware manufacturer, there is no warranty agreement between any third party ( the purchaser) and the hardware manufacturer for any parts used in the build, if you ever have any success with such a warranty claim it is normally a good will gesture on behalf of a hardware manufacturer.

The above is basically because warranties are not transferable.