The internet stopped working. Faulty network card?

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  • Binary
    PCHF Member
    • Oct 2022
    • 23

    #31
    Thanks for the tip, but let’s first see how this will work.

    The USB to Ethernet adapter won’t arrive till Monday, so I’ll update the thread then with the results.

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10697

      #32
      @Binary - any news?

      Comment

      • Binary
        PCHF Member
        • Oct 2022
        • 23

        #33
        As before, the USB to Ethernet adapter also stops working after a few hours. I tried different router ports and different USB ports too, but to no avail. I get connected for a few seconds, and then the connection fails.

        Could it be a motherboard problem, perhaps?

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7041

          #34
          Please downloaded MINITOOLBOX unzip to your desktop and run it as admin.
          Checkmark following boxes:
          Flush DNS
          Reset FF proxy Settings
          Reset Ie Proxy Settings
          Report IE Proxy Settings
          Report FF Proxy Settings
          List content of Hosts
          List IP configuration
          List Winsock Entries
          List last 10 Event Viewer log
          List Installed Programs
          List Users, Partitions and Memory size
          List Devices (problems only)
          Click Go and Attach the log in your reply.

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #35
            Beginning to think that there is something going on with the motherboard. Have we reset the BIOS back to Factory and since we have windows installed have, we checked the BIOS to see about an update?

            You did install the drivers for the USB to Ethernet?

            Something else could be causing it to wig out as well.

            One other option could be done is assemble the system outside of the case on THICK cardboard and see if the issue proceeds. Use minimal parts to get the system to run.

            Have you tried the live version of Linux with the adapter?

            Do know that there are a few things that need to be turned off in the BIOS for Linux to work properly.
            Secure Boot OFF
            Legacy BIOS ON
            Fast Boot OFF
            (May be called something else in different BIOS’s)

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #36
              Also go through the BIOS again and make sure that there are none of the LAN setting disabled and or mis configured.

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #37
                Originally posted by Binary
                Could it be a motherboard problem, perhaps?
                Outside of testing it assembled outside if the case with minimal things attached.

                Do not need to update the BIOS seeing that it is already on version 2.50 so there is no need to flash it again.
                Desktop Mobo: ASRock model: H61M-HVS serial:
                [COLOR=rgb(243, 121, 52)]UEFI: American Megatrends v: P2.50 date: 09/18/2012
                Originally posted by Binary
                I tried the adapter on the Live Linux version, and it doesn’t work there either.
                So, it is not the USB ports they are working since you use them to tether form the phone.

                Thinking that it is the NIC and just replace it with another NIC card. That is if you have the space for one.

                OR post on the Linux that you have installed I had the same issue that the NIC would not work with Linux, yet it did with Windows. They had me use terminal and run a command that made it work correctly. Now that was Mint Cinnamon and when XP was still a thing. If need be, reference this thread here as well.

                Post #5 reports show that you are using the same Linux that I am currently running Manjaro KDE.[/COLOR]

                Comment

                • Binary
                  PCHF Member
                  • Oct 2022
                  • 23

                  #38
                  My internet didn’t work with Windows 10 either, though. After a few hours, it just stopped, like usual. I haven’t tried it yet with the USB-to-Ethernet adapter, but I will.

                  Currently, I’m using Linux Mint Cinnamon. I like Manjaro KDE, but I’m not sure if it’s stable enough and the right choice for someone not so tech-savvy with Linux overall, because it’s based on Arch.

                  I tried almost all the USB ports, and the result was the same. The NIC is integrated with the motherboard, but I do have room for a new one if, in the end, that should be the last resort.

                  I didn’t have enough time yesterday, but today and tomorrow I’ll try everything you guys suggested, and if neither works, I will ask the Linux Mint community and link to this thread for details.

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #39
                    What are you planning on using Linux for?

                    Mint for a beginner is one if the better ones yet since it is most like Windows that I tested and used. Settled on Manjaro since they are Arch based and prefer the rolling updates. which means that whatever version is out you automatically get. Yet with Manjaro they make sure that the update are stable prior to rolling them out to the users.

                    I even tried different Desktop Environments before settling on Mint Cinnamon and Manjaro KDE. Would strongly suggest sticking with Mint and get use to Linux first and you can always try out others.

                    Comment

                    • Binary
                      PCHF Member
                      • Oct 2022
                      • 23

                      #40
                      I planned to use Linux mostly for basic stuff (browsing, streaming, video games). Maybe I’ll also try to teach myself programming languages later.

                      I like the designs of Cinnamon and KDE Plasma. I could probably get used to different desktop environments, as long as they’re practical and modern-looking.

                      I like the idea of rolling updates on Manjaro, but since it is based on Arch, I was intimidated by the community talk about having to fix and tinker often if something doesn’t work as it should. You give me hope by what you wrote about the updates to Manjaro being released after they’re proven stable first.

                      Well, choosing a distribution is a journey I don’t mind taking on.

                      I installed Windows 10 once again, and my internet stopped working after about 10 to 15 minutes. Tomorrow I will install the driver that this USB to Ethernet adapter uses, though it did work for a little while and also on Linux for several hours after just plugging it into the USB port. After that, I will try running my PC with minimal parts.

                      The text file I attached is from MiniToolBox.

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #41
                        Like I have stated before may just have to use the USB to NIC and or just get a replacement NIC and insert it.

                        Other than that, we are kind of beating a dead horse.

                        OR replace the motherboard if one thing is starting to fail how long before something else fails.

                        Comment

                        • Binary
                          PCHF Member
                          • Oct 2022
                          • 23

                          #42
                          I did use the USB to NIC. Same results, even after installing the latest driver for it and doing so with a different OS (Windows).

                          I guess all that’s left is changing the motherboard. I would mark this thread solved then, since we tried everything and it didn’t work long-term. In the end, though, we did find the problem and a solution to it.

                          I’m thankful for your time and effort. Also, I hope this thread will help others with similar problems troubleshoot theirs.

                          Comment

                          • Rustys
                            PCHF Member
                            • Jul 2016
                            • 7862

                            #43
                            Not a problem make sire to get the same motherboard and or one that will handle the current CPU and RAM.

                            Thank you for letting us know.

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