PC Keeps Crashing while gaming (continued)

[BIG_YOUS]

Last week I posted about an issue I was having with my PC where it would make a weird “pop” or “crack” sound in my headphones and crash on a frozen screen. We suspected the problem was with my PSU, so I decided to purchase a new one since I was planning on upgrading my GPU in the near future and I needed a bigger and better PSU anyways. However, While stress testing my computer by running a video game, I did get significantly more play time out of my PC than I did with my old PSU but the same exact problem occurred once more. Could the problem be with the outlet I am plugged into? I have begun experiencing this problem when I moved my PC into a different room.

Specs:

CPU: Intel i7-7700
GPU: Nvidia Geforce 1060 6Gb
Memory: 16Gb
PSU: EVGA 850w GQ, 80+ Gold

[veeg]

Hello

" could the problem be with the outlet I am plugged into? " Yes very possible.

[BIG_YOUS]

Hello

" could the problem be with the outlet I am plugged into? " Yes very possible.

So far I have tried two sockets and the same thing happened with both, I am also wondering if the problem could be caused my any other components or maybe even software.

[veeg]

Have you checked those temps?

[BIG_YOUS]

Have you checked those temps?

Yes, I have, In my last post to the forum: https://pchelpforum.net/t/my-pc-keep...-gaming.79083/ . I posted a picture of my temps when my computer crashed, and they were not overheating.

[veeg]

Let’s get more help..

@Evan Omo

[BIG_YOUS]

I have moved the game to my SSD to check if the HDD I was originally running the game on was the problem, the crash still happened. I also ran the windows memory diagnostic tool and it returned no errors so that rules out the harddrive and ram.

[BIG_YOUS]

Another update, I ran PC Doctor on my computer and it says my video card failed a test. However, I tested my video card on my friend’s PC which also uses a 1060 and it managed to run a game for an hour. Maybe this experiment is flawed since he played a different game on his PC. I might ask him if I can run his 1060 in my PC to see if it works.

[Evan_Omo]

Hi,

I would use another video card completely and see if the computer still crashes to rule out a faulty video card.

What build of Windows 10 do you have installed? Have you updated your video drivers to the latest version?

[BIG_YOUS]

Hi,

I would use another video card completely and see if the computer still crashes to rule out a faulty video card.

What build of Windows 10 do you have installed? Have you updated your video drivers to the latest version?

I am currently in the process of trying to find someone willing to let me put their card in my PC. I have Windows 10 Home edition version 21H2, and my drivers are all up to date.

[Evan_Omo]

Ok, keep us posted if swapping the video cards solves the issue.

[BIG_YOUS]

Ok, keep us posted if swapping the video cards solves the issue.

I think I fixed it, the problem wasn’t the GPU, rather it was a faulty PCI-E port on my motherboard, luckily I have multiple ports so I can squeeze some more life out of this board. I put my current GPU in another port and I was able to play for over an hour with no crashing.

[BIG_YOUS]

still, I wonder how the port got so damaged, could it be from moving my setup? I have a small one-fan GPU and it doesn’t wobble around.

[Bruce]

a GPU can on;y damage it’s PCI-ex slot if the rig got a pretty serious knock, so unlikely caused from your move (unless you know it got a big knock )
still - good news on the fix.

[Bruce]

@BIG YOUS - shall we close this thread now?