Built new gaming PC, display keeps freezing but audio is fine in background.

[Bruce]

no worries.
let’s keep this open for a few more days and see how the problem goes. (y)

[EssexJ]

yh it happened again, its probably been fine for 10-12 hrs of gametime then within 5 minutes today it freezes and crashes no luck with the other pci-e slot either. potentially just csgo at thi poin, got this error today. two files were missing or corrupted when i verified the game files, however this keeps happening with what i guess is the same two files

[Bruce]

I’m out of ideas, lets get some more eyes on this.

@Pyro @Bastet @PeterOz

[PeterOz]

Nothing really
are you using msi afterburner
have you overclocked ram in bios
are you using Gsync

its the MSI ventus 3x OC so its only the overclock that it comes with

Can this be turned off for testing?
Can you lower the refresh rate without affecting the pic quality - for testing

[EssexJ]

Nothing really
are you using msi afterburner
have you overclocked ram in bios
are you using Gsync

Can this be turned off for testing?
Can you lower the refresh rate without affecting the pic quality - for testing

Haven’t overclocked anything it’s all out the box, msi afterburner is installed but I haven’t changed anything. RAM was changed to 3600(it’s actual speed).

Are you asking about the oc to be turned off for testing or g sync? If you mean the OC i dont want to mess with it tbh

As for refresh rate yeah can do.

[PeterOz]

is gsync currently on or off
can you uninstall after burner for testing?
If you are concerned then leave it on

[EssexJ]

yh afterburner uninstalled and gsync is now off, was on previously

[PeterOz]

TEST

[Bastet]

Did you run DDU under safe mode after you changed the card over?
How is the pc connected to the monitor? Have you tried another cord?

[EssexJ]

Did you run DDU under safe mode after you changed the card over?
How is the pc connected to the monitor? Have you tried another cord?

pretty sure i ran it under safe mode yh, can tremmeber 100% though.
one monitor is DP other HDMI, cables not faulty, have tried replacing them already.
im leaning more and more to it being software related as everytime i relaunch the pc or do an update of any kind 1 or 2 files for CSGO are missing when i do the “verify integrity of game files”

[Bastet]

Yep, sounds like the game is the problem.

[Bruce]

@EssexJ - any update?

[Bruce]

abandoned