Built new gaming PC, display keeps freezing but audio is fine in background.

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  • EssexJ
    PCHF Member
    • Jul 2022
    • 11

    #1

    Built new gaming PC, display keeps freezing but audio is fine in background.

    My build: https://uk.pcpartpicker.com/user/Str...e/saved/j67yWZ

    It was fine for a few days then i thought my games were just crashing however i noticed that it was only the display freezing.
    Tried uninstalling/reinstalling graphic drivers, wiped everything, reset PC you name it i probably tried it.

    got a couple bsod errors: [MEDIA=imgur]sEygr8D[/MEDIA]
    gone back to windows 10 as that stopped the blue screens for whatever reason.

    originally before/during the freeze ther as random squares on the screen ([MEDIA=imgur]EV0vnAJ[/MEDIA]), which made me think it was the gpu however i replaced the new gpu with my old one and im stil getting the freezing issue.
    video of freezing: [MEDIA=imgur]GJFNIRb[/MEDIA]
    Any help appreciated
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Your link to pcpartpicker is marked as private.. Do you have the latest graphic drivers installed?

    Comment

    • EssexJ
      PCHF Member
      • Jul 2022
      • 11

      #3
      Originally posted by veeg
      Hello

      Your link to pcpartpicker is marked as private.. Do you have the latest graphic drivers installed?
      not private anymore but yes ive updated rolled back uninstalled and reinstalled using ddu, fresh install of windows

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8982

        #4
        Ok..so putting win 10 back in sorta fixed the issue?

        @Bruce

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          have you overclocked to GPU at all?
          try another mobo slot for the graphics card, but if it’s fine now on Win10, you won’t know if anything helps until you go back to Win11.

          Comment

          • EssexJ
            PCHF Member
            • Jul 2022
            • 11

            #6
            Originally posted by Bruce
            have you overclocked to GPU at all?
            try another mobo slot for the graphics card, but if it’s fine now on Win10, you won’t know if anything helps until you go back to Win11.
            its the MSI ventus 3x OC so its only the overclock that it comes with,and no issue is still happening just freezing without bluescreen, done memtest x86 overnight no faults, tried my old gpu still same issue, what would moving slots acheive? see if the mbd is at fault?

            Comment

            • EssexJ
              PCHF Member
              • Jul 2022
              • 11

              #7
              Originally posted by veeg
              Ok..so putting win 10 back in sorta fixed the issue?

              @Bruce
              no havent had blue screen since but the freezing is still happening

              Comment

              • veeg
                PCHF Director
                • Jul 2016
                • 8982

                #8
                Give us your complete psu spec’s.

                Comment

                • EssexJ
                  PCHF Member
                  • Jul 2022
                  • 11

                  #9
                  Originally posted by veeg
                  Give us your complete psu spec’s.
                  Thats the exact build https://uk.pcpartpicker.com/list/QMXKcb

                  Comment

                  • veeg
                    PCHF Director
                    • Jul 2016
                    • 8982

                    #10
                    Originally posted by EssexJ
                    My bad, forgot you had it listed.

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      yes, trying another mobo slot to see if it helps. and if it does, would indicate the first slot is the issue.

                      let’s get your PC setup;
                      get Speccy from here; Speccy - Download Builds
                      in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
                      now you can paste (Ctrl+V) that link into a post.

                      Comment

                      • EssexJ
                        PCHF Member
                        • Jul 2022
                        • 11

                        #12
                        will try that today, as for the speccy thing, http://speccy.piriform.com/results/3...zCvP5h47xgD2Py

                        Comment

                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10702

                          #13
                          sadly, nothing in the Speccy report that sheds any light on the issue.

                          Comment

                          • Bruce
                            PCHF Moderator
                            • Oct 2017
                            • 10702

                            #14
                            any luck changing the graphics card to another slot?

                            Comment

                            • EssexJ
                              PCHF Member
                              • Jul 2022
                              • 11

                              #15
                              Originally posted by Bruce
                              any luck changing the graphics card to another slot?
                              havent tried it as i havent had the problem for days, dont know exactly what fixed it or if its just on a good run, if i get the problem again i will try the other slot

                              Comment

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