No HDMI connection from new graphics card

[BlindSeeker]

If the PC is not booting with the video card installed, that indicates a damaged card or a damaged PCIE slot. Make sure there are no bent or missiing pins in the PCIE slot.

Be aware that there are settings in the BIOS for the video.

Onboard VGA output connect should be set to Auto

Init Display First should be under Advanced setting and should be set to PCI Slot.

If you have tried to tweak the BIOS settings for proformance then you probably need to reset the BIOS to default before continuing.

[Pyro]

Warrantying sounds like the right step to me, rule the GPU out completely and then go from there.

[Muzza_101]

Sorry for the late response.
The GPU should be getting picked up tomorrow and I’ll order a replacement once it’s done.

As for the BIOS recommendations, the BIOS was already set to default but I defaulted it again anyway and checked.
The Init Display First was already set to PCI Slot.
Couldn’t find the ‘Onboard VGA output connect’ though, but I imagine it would be set to ‘auto’ by default.

The GPU is scheduled to be picked up tomorrow so I probably won’t bother trying with this GPU anymore, will let you guys know when I get a replacement and if the same issue persists.

Thanks again for helping, Muzza

[Bruce]

let us know when the new card arrives.

[veeg]

Any update?

[Muzza_101]

The ‘engineers’ are testing out the graphics card to see what is wrong with it.
That was a few days ago so I should get an update from them tomorrow or soon.
I will let you know whats happening then

Thanks again, Murray

[phillpower2]

To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.

[phillpower2]

Thread reopened by request (y)

[Muzza_101]

Hello,
Sorry for the late response, but the new card didn’t work either, so clearly the GPU was just incompatible, despite it showing as compatible on PC builder websites and such.
So, I instead bought a different (weaker) GPU which is working fine.

Thanks to everyone who helped me. Y’all are great.

Kind regards, Muzza

[phillpower2]

the new card didn’t work either, so clearly the GPU was just incompatible, despite it showing as compatible on PC builder websites and such.
So, I instead bought a different (weaker) GPU which is working fine.

No such thing as a modern GPU being incompatible and the only thing “weaker” that would prevent a GPU from being able to work is a rubbish PSU, ironic that the only relevant component that we knew anything about in your computer just so happens to be such a rubbish PSU, you may recall from my replies #4; and #11;

A rathe poor quality PSU that should not be used with an add on GPU I`m afraid.

650W sounds great but it means nothing if it is not a good quality brand and has an efficiency rating to match the needs of the build and fwiw any PC used for gaming should have a minimum of a Gold efficiency rated PSU that provides output equal to or above what the PCs hardware requires.

[BlindSeeker]

No such thing as a modern GPU being incompatible and the only thing “weaker” that would prevent a GPU from being able to work is a rubbish PSU, ironic that the only component that we knew anything about in your computer just so happens to be such a rubbish PSU, you may recall from my replies #4; and #11;

There are many things that can cause incompatibility with computer devices. Both hardware and software. Even different generation revisions of the same device and how different device manufacturers implement the core software of the device. A marginal PSU can be proven or dis-proven just by reducing the load and observing the effects. That is one of the first tests done when diagnosing a hardware problem. My old friend Lord Chance would be amused.

[phillpower2]

Not sure of your point but fwiw a massive clue in what was post would be the word modern;

No such thing as a modern GPU being incompatible

PCI-E GPUs are all backwards compatible so as long as there is adequate room inside of the case and the PSU is appropriate for the build a new GPU will work with any MB that has the relevant PCI-E slot.

Older MBs that are not EFI or UEFI standard will not work with any modern GPU that requires a MB to be UEFI capable, such MBs are pre 2011 and only have Legacy BIOS which in this instance is not the case and therefore totally irrelevant.

Short version, only a weak PSU will stop any known good GPU from working with the OPs build, the performance may suck down to the CPU and RAM bottlenecking the GPU but there is no reason why even an RTX 3000 series card would not work.