"Realtek PCIe GbE Family Controller" has a Hardware IO error and PC crashes?

[Bruce]

not a problem and get back to us with your progress.

[Raity]

Well after reinstalling Windows the problem didnt go away. The only Thing that changed is, that now no error ist shown in event viewer.

[georgeks]

Did you install the drivers from the MSI site or via Microsoft update?

Quite frequently drivers from Microsoft create issues, as hardware works better with the drivers from OEM sites.

What does Device Manager says?[ATTACH type=“full”]10072[/ATTACH]

[Raity]

I did install the drivers from the MSI website.

I switched the Keyboard a few hours ago and until now it seems to be working. Could the keyboard have caused this or am I just lucky.

The PC didnt crash for 2 hours, where as before he crashed after 20 minutes max.

[Raity]

OK wasnt the keyboard, it happend again

[Bruce]

Let’s get your PC specs and see if anything stands out.

get Speccy from here; Speccy - Download Builds

in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste (Ctrl+V) that link into a post.

One component Speccy doesn’t cover is the Power Supply Unit, so please also include the make/model of the PSU.

[Raity]

http://speccy.piriform.com/results/tZ0AxnNnoXtED30H7eZmgg3

EVGA SuperNOVA 1000 GT 1000w

[Bruce]

hmmm, nothing obvious from the Speccy report that would shed light on your issue.

just confirming - you did a fresh install of Win11 and not a repair install?
and you disabled your network controller, not uninstalled it, and the error still popped up saying it has a hardware error with the disabled controller?

[Raity]

Yes I did a fresh Windows install and disabled the Network controller.

One more Thing. My PC is connected to the internet trough powerline adapters.
Yesterday I connected my PC directly to the router and it worked for 2 hours until i shut down my PC.
Could it be that my Powerline adapters are faulty because they are already pretty old and could they have caused this?

[Raity]

Could it be that my psu is faulty?

[Bruce]

unlikely the PSU, much more likely to be the powerline adapters, those things in my experience are very hit and miss, and high maintenance.
and it sounds like you have proven that point when you connected straight to the modem and had no issues.

remove the powerline stuff and either put in a ethernet cable from your PC location to the modem location.
or can the PC be move to the modem, or the modem moved to the PC?
what about wireless?

[Raity]

Unfortunaly the Pc cant move to the modem permanently but the Powerline-Adapters werent the problem.
I just tried using the Pc connected directly to the modem and it crashed again.

[Bruce]

running low on ideas now.
one last throw of the dice… instead of disabling the network controller from Windows, try from BIOS.
that way Windows will have no chance of still ‘seeing’ it and maybe trying to interact with it.
then use the borrowed network adapter and see if things improve.

[Raity]

OK sadly that didnt help either. It is likely that there is a hardware problem, so If nobody has any ideas anymore im gonna send in the Pc for repairs.

[Bruce]

Let’s assemble the posse!

@Bastet @PeterOz @Pyro @Rustys @phillpower2