GPU Issue

[Noah_M]

Gigabyte GeForce RTX 3080Ti boot issue.

Two nights ago, my GPU’s fans hit a high level of RPM. And it also drew a lot of power. The display to my monitor cut off, so I shut my PC down. Turning off the computer, unplugging all devices, flipping the PSU switch, draining power, and then re-seating the GPU worked that night. The PC powered back on and booted into windows with no issues.

But powering on my system the next morning, the red VGA light turned on. I had no display from the monitor but my GPU lights and fans were on, indicating that it was receiving power.

Resetting CMOS did not work. Re-seating the graphics card had the same effect. Moving the GPU to the secondary PCIE slot is not possible due to case restrictions. I tried re-seating the RAM or using one stick, no effect.

I really need help!

[Noah_M]

CPU: AMD Ryzen 9 5950x
MOBO: MSI MPG Gaming Edge WiFi
GPU: Gigabyte GeForce RTX 3080Ti 12gb
RAM: Corsair Vengeance DDR4 3600mhz 32gb
PSU: EVGA 850W
OS: Windows 10 (not sure which version)
Storage: Multiple Samsung M.2 SSD.

[georgeks]

Just a quick response-on my way to bed..

Are the O/B ports functional? -HDMI/Display Port.
Remove the GeForce RTX 3080Ti and connect the monitor to the O/B ports-see what happens then.

[Noah_M]

I’ll go ahead and give that a try.
Can a surge in power to a graphics card cause damage to its corresponding PCIE slot, or am I mistaken?

[veeg]

It is possible, do you have onboard graphics?

[Noah_M]

The Ryzen 9 5950x does not have integrated graphics. All of the components are only around 6-7 months old, I didn’t expect to have any issues this early.

[veeg]

You could use your warranties .. Also give us your complete psu spec’s. BTW when those fans were spinning fast did you check those temps?

[Noah_M]

[HEADING=2]EVGA SuperNOVA 850 GT, 80 Plus Gold 850W, Fully Modular, Auto Eco Mode with FDB Fan, 7 Year Warranty, Includes Power ON Self Tester, Compact 150mm Size, Power Supply 220-GT-0850-Y1. I didn’t get the chance to check GPU temps as I was more concerned with preventing further damage. However, when I took the GPU out of the computer it didn’t feel too hot to the touch. [/HEADING]

[Noah_M]

@veeg I haven’t received much advice on this topic, but I think I can narrow it down to one of two things.

1.) The motherboards PCIE slot got fried due to the sudden surge in power from my GPU.

2.) The GPU itself is dead.

I’m hoping it’s the latter option. Do you have any information as to what might cause this?

[Pyro]

Everything in your computer is supplied power either directly from the PSU or indirectly (through the MB).

It’s possible a power surge could have damaged the GPU, and if you think that’s a likely candidate, I would suggest testing with another GPU.
If that is not possible and the unit is still under warranty, I would send it in.

If it’s not the GPU and it is in fact the motherboard or CPU, the same goes, check what’s under warranty and send it in as need be.

Surge protectors are critical for electronic components for situations similar to this, if this is in fact surge damage. I would recommend you pick up a quality surge protector/UPS for the future. If you spend any amount of money on a PC it only makes sense to toss 1/10th of that at some protection.

Without any video output, there’s not much more to be done unless you want to take it to a local shop and have them swap stuff in/out and give you a more thorough answer of what was damaged.

[veeg]

One thing over time i have noticed…when the fans are spinning really fast, that the mobo is toast… Hopefully this is not the case..

[Noah_M]

I would prefer the motherboard to be fried in this scenario. However, I do have my setup constantly plugged into a surge protector. Coupled with the fact that it is plugged in and the GPU surged in power is so weird to me.

[Noah_M]

I believe I have discovered the issue, finally. It turns out that when I was either re-installing or uninstalling the gpu I broke off the bottom section of one of the pins on my GPU. Can you get an RMA for that or am I completely screwed?

[Pyro]

It wouldn’t hurt to ask, I would phrase it carefully though.

There’s no way of really telling if you broke it accidentally or it was a manufacturing defect, leave it to them to figure out and just explain that you have reason to believe it is causing your issues.

Remember to carefully read the RMA instructions they give you, follow them to a “t” as it were and purchase good shipping insurance.

[Bruce]

@Noah M - any news?