Lost USB 2, then power to the computer

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  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #31
    is current cpu intel or amd

    Comment

    • highstream
      PCHF Member
      • May 2022
      • 34

      #32
      intel. Amazon.com

      Comment

      • Bruce
        PCHF Member
        • Oct 2017
        • 10697

        #33
        Gigabyte mobo - this one; Gigabyte B660 Gaming X AX DDR4 LGA 1700 ATX Motherboard (B660 GAMING X AX DDR4) - Umart.com.au

        Comment

        • Bruce
          PCHF Member
          • Oct 2017
          • 10697

          #34
          Originally posted by highstream
          that one will be fine.

          my CPU choices are always:- 1) Intel, 2) highest threads and cores and GHz budget allows, 3) integrated graphics.

          Comment

          • highstream
            PCHF Member
            • May 2022
            • 34

            #35
            I was asking about Gigabyte boards. Purhasers are reporting BIOS problems, e.g., Amazon.com

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4181

              #36
              if you keep current cpu then that board was amd
              Do you want to keep same cpu and ram?
              or everything new

              Comment

              • highstream
                PCHF Member
                • May 2022
                • 34

                #37
                Wrong thread. The board that went bad was an ASRock z97 Extreme6 with an i7-4790K, fourth gen. It’s being replaced with a 12th gen board and i5-12400.

                Comment

                • Bruce
                  PCHF Member
                  • Oct 2017
                  • 10697

                  #38
                  @highstream - where we at?

                  Comment

                  • highstream
                    PCHF Member
                    • May 2022
                    • 34

                    #39
                    waiting for usps and ups (from amazon) to follow thru.

                    Comment

                    • Bruce
                      PCHF Member
                      • Oct 2017
                      • 10697

                      #40
                      cool - keep us posted. ???

                      Comment

                      • highstream
                        PCHF Member
                        • May 2022
                        • 34

                        #41
                        I got the rebuilt PC back yesterday — mobo, CPU, RAM, cables. After dealing with some cabling issues that required a return trip to the shop, I was able to get it going today. Everything is fine except the case front USB ports. In the OP, I wrote that the 3.0 ports were working but the 2.0 had quit. Actually, only one 3.0 was ok. The shop’s tech (one of four) said the ports were good for him, hence no repair or new case was needed. Now it’s back and the same ports still aren’t working. Going one by one…
                        • Left 3.0 works fine
                        • Right 3.0 gets no response
                        • Left 2.0 gets no response
                        • Right 2.0 responds to SSD but not to mouse transmitter or anything else (just as before the rebuild)

                        Before going back to the shop, any ideas for things I can check or do? Thanks,

                        Comment

                        • Bruce
                          PCHF Member
                          • Oct 2017
                          • 10697

                          #42
                          and you can confirm with the shop that they tested all four front USB ports?
                          if so, that would mean the ports themselves and the cables to them, are fine and that it must be the device being connected is to blame.

                          but I suspect the shop may not have tested all four ports (just a hunch)!

                          and if you do take it back, also take the devices that don’t work so they can see the proof.

                          Comment

                          • highstream
                            PCHF Member
                            • May 2022
                            • 34

                            #43
                            Well, since it’s doing the same thing as before, when one 2.0 ports quit being recognized by a sports watch, then the mouse transmitter stopped on the other, and another transmitter/mouse didn’t change that, I expect it’s not what’s being hooked up. The mouse box says it uses 3V/10 mA, which is next to nothing (wired mouses commonly use 100 mA).

                            Comment

                            • Bruce
                              PCHF Member
                              • Oct 2017
                              • 10697

                              #44
                              up to you.
                              leave as is and accept two USB ports are either dead or at least not working for those devices, or take it back, let them prove the ports work for them, then plug in your stuff and see what happens.

                              Comment

                              • PeterOz
                                PCHF Technical Response Team
                                • Mar 2021
                                • 4181

                                #45
                                Originally posted by Bruce
                                and if you do take it back, also take the devices that don’t work so they can see the proof.
                                I agree
                                you paid good money

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