Integrated GPU usage spikes

[zadius]

Hello, I’ve been having problems with my gpu lately, for the past month or so. I bought my pc around 10 months ago as a brand new prebuilt (ryzen 3 3200g,8gb 2666mhz, a320m-k).
In the last month my gpu has been crashing every 10/20 minutes of playing a game/using some kind of a program. I thought that maybe I was playing some games that my pc cant support well, so I started playing other games but the crashing didn’t stop. Last night I played gta san andreas and it crashed after 10 minutes of playing… I restarted my windows a few times as well as send it back to the manufacturers since I still had my warranty, after a few days they sent me my computer back and they said they did a few tests and everything is working properly. But still all of my games crash (sometimes even my web browser crashes). Most of the time screen freezes, black screen appears and then picture comes back and amd window pops up and says that drivers crashed, or it either just closes the program and that’s it.
This is how my gpu performs while just watching youtube.
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[veeg]

Hello

Send us your complete pc spec’s and your complete psu spec’s.

[zadius]

Hello

Send us your complete pc spec’s and your complete psu spec’s.

Im not sure how to get psu specs
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[veeg]

With the psu you have to open the pc case and read off the label on the psu..

[zadius]

With the psu you have to open the pc case and read off the label on the psu..

I cant open the case because of the warranty, but it is 220V.

[phillpower2]

(ryzen 3 3200g,8gb 2666mhz, a320m-k).

Couple of problems there;

There is no add on GPU only video that is provided by the CPU which uses the system RAM for support.

You only have a single 8GB stick of RAM which means that it can only work in single channel at 1333MHz and not the 2666MHz that it is capable of when paired with a matching stick of RAM.

Being pre built and not having an add on GPU means that the PSU will be less than a good quality brand, such PSUs are no good for gaming as being so weak they overheat and start causing problems.

Opening up the PC to get the PSU information would not void your warranty, tinkering around with the insides would but not checking the PSU info or upgrading the RAM.

[zadius]

So I need to upgrade my ram? I still cant open the case because there is a sticker on the back of the case so I cant open it.

[zadius]

Couple of problems there;

There is no add on GPU only video that is provided by the CPU which uses the system RAM for support.

You only have a single 8GB stick of RAM which means that it can only work in single channel at 1333MHz and not the 2666MHz that it is capable of when paired with a matching stick of RAM.

Being pre built and not having an add on GPU means that the PSU will be less than a good quality brand, such PSUs are no good for gaming as being so weak they overheat and start causing problems.

Opening up the PC to get the PSU information would not void your warranty, tinkering around with the insides would but not checking the PSU info or upgrading the RAM.

That is fine, but how come even gta san andreas, youtube, roblox, minecraft, I even left my cousin to play web games and they still crashed..?

[phillpower2]

Where in my reply #6 did I say that you not having enough RAM and no add on GPU was causing the system to crash, there is not enough information in your OP to even suggest that the system is crashing, what you describe is typical of a computer not having enough hardware resources available to cope with the demands placed on it, every tab that you open places demand on the CPU and RAM and the RAM being slow bottlenecks to such an extent that it chokes, my input was to advise you as to why your iGPU is having those spikes, nothing else.

In the last month [COLOR=rgb(226, 80, 65)]my gpu has been crashing every 10/20 minutes of playing a game/using some kind of a program.
[/COLOR]

[COLOR=rgb(226, 80, 65)]
The above is again typical behaviour of a computer not having enough hardware resources available to cope with the demands placed on it and fwiw using the correct terminology when you post will get you the most appropriate help.

Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the “computer shut down unexpectedly” or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.

Contact the seller of the PC via email and ask them if you are ok to upgrade your RAM without voiding your warranty, if they say you are ok to do so, save their corresponding email for any future reference.

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.[/color]

[phillpower2]

Being that the OP has revisited the forum but chose not to reply this thread will be closed.