missing cores

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  • ilham90
    PCHF Member
    • Apr 2022
    • 14

    #1

    missing cores

    I recently upgraded my i3 6100 to i5 11400F, but when i opened msconfig to enable the cores only four of them were selectable. I then did some searching on bios to see if there was a setting for cpu cores(Gigabyte H510 mb) and found it set to 6 cores, but the problem remains unsolved. any suggestions?[ATTACH type=“full” width=“386px”]9484[/ATTACH]
  • veeg
    PCHF Director
    • Jul 2016
    • 8978

    #2
    Hello

    Did you install the chipset drivers for the new board?

    Comment

    • ilham90
      PCHF Member
      • Apr 2022
      • 14

      #3
      hello, i just did, but nothing’s changed.

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7041

        #4
        Hello, these two logs will allow others to assist you better.

        Step 1: Get System Info Log.

        Include in your next reply a Get System Info log.
        Save it to your desktop when complete.
        Once you have the file on your desktop, then upload it here.
        Copy the URL after your report is loaded.
        Then send us the link.

        Step 2: Speccy Scan.
        [ul]
        [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7041

          #5
          You can also unpark all of your cores with this tool.

          Frequency scaling, turbo boost, c-state, prformance optimization and cpu temperature monitoring

          Comment

          • ilham90
            PCHF Member
            • Apr 2022
            • 14

            #6

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7041

              #7
              Kaspersky report from your machine.

              Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!


              [ATTACH type=“full”]9491[/ATTACH]

              After a quick look, you could stand to free up some space.

              You can use Treesize to find files on your machine that you may wish to delete.

              [ul]
              [li]First download and save the portable version of Privazer to your desktop.[/li][li]Go through the options a set Privazer to your needs, select basic or advanced user.[/li][li]When you are done setting Privazer to your needs, then click on start cleaning then scan.[/li][li]This scan can take a while to complete, so it is best that you do it when you have some free time.[/li][/ul]
              You can use the Everything Search Engine to find and remove files from your machine.

              [ul]
              [li]Searching forfile extensions in Everything Search, to help you along the way is easy.[/li][li]You can simply type .mp3 to find all of your music, or .mp4 to find your videos.[/li][li]You can open the file from the tools gui by double clicking it, and then decide if it needs to go.[/li][/ul]
              [HEADING=2]Using Master Seeker To Find Large Files Over 1 Gigabyte.[/HEADING]
              [ul]
              [li]Download Master Seeker to your desktop, right click it and run as administrator to start the application.[/li][li]To search for files that are a certain size, you can use the search terms in the picture below.[/li][li]By using this method you can find and delete files of a certain size, like 500mb or 1gb.[/li][/ul]
              Code:
                  [IMG alt="IQOY3Y3.png"]https://i.imgur.com/IQOY3Y3.png
              [ul]
              [li]Say you want to find all files 1gb or larger, you type 1gb into the search window of Master Seeker.[/li][li]This will list all files on your machine that are 1gb give or take a few mb.[/li][li]Then you simply right click and delete if you feel the file needs to go.[/li][li]You can search for files of 2gb size, or 300 mb, obviously you want to seek out the larger files with this tool.[/li][/ul]
              Code:
                  [IMG alt="o7mysiK.png"]https://i.imgur.com/o7mysiK.png

              Comment

              • ilham90
                PCHF Member
                • Apr 2022
                • 14

                #8
                I have, but it says it’s unparked to the max.

                Comment

                • Malnutrition
                  PCHF Moderator
                  • Jul 2016
                  • 7041

                  #9
                  Your machine will not function correctly unless you have 30 percent free space on your c: drive.

                  Comment

                  • Malnutrition
                    PCHF Moderator
                    • Jul 2016
                    • 7041

                    #10
                    Since you have Utorrent installed, there is possible malware on the machine. If you wish, post a new thread in the malware area, I can make sure there is no malware on the machine, if there is it can be removed.

                    Click the link below to start a new malware thread, if not no big deal that is your choice.

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7041

                      #11
                      @PeterOz @Bruce perhaps you have a thought or two here.

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10697

                        #12
                        initial thought is BIOS firmware doesn’t recognise latest CPU.
                        current installed BIOS is F8, Gigabyte is up to F13 for that board - try the latest and see if that helps.

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4190

                          #13
                          Edit: Try What Bruce says
                          All I have from hereClick On Me
                          If you are using Windows 10, the box next to “Number of processors” will normally be unchecked. This is because Windows is configured to utilize all cores [COLOR=rgb(243, 121, 52)]whenever a program has the ability to use them.[/COLOR]

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4190

                            #14
                            Read this https://download.gigabyte.com/FileLi...4c5c23e19c0b42

                            Comment

                            • Bruce
                              PCHF Moderator
                              • Oct 2017
                              • 10697

                              #15
                              @ilham90 - still need help?

                              Comment

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