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Every so often my PC freezes up and crashes! I don’t get a BSoD but my operating system just stops responding. I already replaced the memory once but that still didn’t do the trick. Do I need to buy slower and older RAM? I lowered the speed to 2933 MHz and I still get crashes. Lowering the speed makes my PC crash less frequently.
Current memory kit -
G.Skill Gaming Memory Ripjaws V 32GB RAM (2X16GB) DDR4 3600MHz CL18
Every so often my PC freezes up and crashes! I don’t get a BSoD but my operating system just stops responding. I already replaced the memory once but that still didn’t do the trick. Do I need to buy slower and older RAM? I lowered the speed to 2933 MHz and I still get crashes. Lowering the speed makes my PC crash less frequently.
Current memory kit -
G.Skill Gaming Memory Ripjaws V 32GB RAM (2X16GB) DDR4 3600MHz CL18
So when the pc crashes what were you doing on it at the time?
@PeterOz @Bruce @Pyro
It happens the most when I’m watching videos on Microsoft Edge or when I’m video editing. Dragging files to my video editing software causes some crashes.
Your ram is well within your MOBO’s capacity, if the problem still occurs with different sets I find it unlikely that it is a bad module.
It sounds like you turned XMP off already, but if not please ensure it is.
Are you able to use a monitoring program to watch your temps and usage when it freezes? This could be task manager (this does not show temps), MSI Afterburner, or NZXT CAM to name a few.
Do you see anything at 100% utilization when there is a freeze?
Do you see anything climb above 80C in terms of temperatures?
Posting a Speccy tells us about the important specs and relevant information of your PC).
You can find the info here on how to do so.
You want to upload it and paste the link in your reply as such:
Code:
[B]To publish a Speccy profile to the Web:[/B]
[ol]
[li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol]
Your ram is well within your MOBO’s capacity, if the problem still occurs with different sets I find it unlikely that it is a bad module.
It sounds like you turned XMP off already, but if not please ensure it is.
Are you able to use a monitoring program to watch your temps and usage when it freezes? This could be task manager (this does not show temps), MSI Afterburner, or NZXT CAM to name a few.
Do you see anything at 100% utilization when there is a freeze?
Do you see anything climb above 80C in terms of temperatures?
Posting a Speccy tells us about the important specs and relevant information of your PC).
You can find the info here on how to do so.
You want to upload it and paste the link in your reply as such:
Has anything else changed since you’ve started experiencing the freezes?
Yes, the modules are placed correctly. I turned off XMP multiple times and it doesn’t make much of a difference. When it crashes the sound cuts off and everything stops working altogether.
if I can throw in my 2 cents worth
Your motherboard can take the ram as Pyro pointed out in post # 6
Your CPU cannot take that ram
From here Click On Me
System Memory Type
DDR4
System Memory Specification
Up to 3200MHz
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