A Puzzling PC Crash Problem

[madtad]

For about a year and a half now I have been trying to self-diagnose and fix an issue I’ve been having with my PC. One day while playing Valorant, my computer suddenly crashed out of nowhere.

“No big deal” I thought.

I was dead wrong.

The crashing consistently happened every time I played any game that was even slightly demanding towards graphics (only exceptions being Minecraft and Roblox). One of the things I tried to solve the problem- cleaning it, actually stopped it from happening temporarily leading me to believe there was an issue with thermals. With that insight I tried replacing a few different things. Firstly the case (I was using the case that came with the pre-built so the thermals in that weren’t great). Swapping the case actually solved the problem for a bit until it started happening again. So then I replaced the CPU cooler. No real difference there. I even swapped the power supply out which seemed to work for a bit only for it to start crashing yet again. I DO NOT KNOW WHAT THE DEAL IS WITH THIS THING. Only thing I can think of is that maybe something is wrong with the fan on my GPU but I’m not sure if that would cause this. But one thing I do know is that when you dust out the computer, the problem does stop for a little bit only for the problem to come back.

Any help or insight would be much appreciated

Thanks!

[veeg]

Hello

Give us your complete pc spec’s and your psu spec’s.

[madtad]

Hello

Give us your complete pc spec’s and your psu spec’s.

CPU - Core i5 8400
GPU - GTX 1050 Ti 4GB
RAM - 16GB DDR4 (In task manager it says its running at 2133 MHz)
1TB HDD

Cooler Master Hyper212 EVO
Corsair 4000D Airflow Case
PSU - 600 W 80+ Bronze (EVGA)

[ATTACH type=“full”]9280[/ATTACH]

[veeg]

When you swapped out the psu with another..what were the spec’s on that psu?

[madtad]

When you swapped out the psu with another..what were the spec’s on that psu?

Originally it was a 450W unit. The first crash happened while that was still the PSU in my system

[Malnutrition]

You mention that when you dust the machine the issue stops for a while then comes back ,do you have a box fan you can use to test the issue? Just remove the side panel on the computer and place the box fan where it can cool the machine. If the issue does not come back during this period then I’d suggest a bigger exhaust fan in the computer…

[PeterOz]

Can you Download and run and then post. Speccy - Free Download
To post: CCleaner Support Community Note you do not have to include the speccy report here just the link.

[madtad]

You mention that when you dust the machine the issue stops for a while then comes back ,do you have a box fan you can use to test the issue? Just remove the side panel on the computer and place the box fan where it can cool the machine. If the issue does not come back during this period then I’d suggest a bigger exhaust fan in the computer…

I can try that for sure let me do that and ill tell you the results when i can

[madtad]

Can you Download and run and then post. Speccy - Free Download
To post: CCleaner Support Community Note you do not have to include the speccy report here just the link.

Sure give me a minute

[madtad]

Can you Download and run and then post. Speccy - Free Download
To post: CCleaner Support Community Note you do not have to include the speccy report here just the link.

I see that when you do the Speccy snapshot it details my IP info as well

[Bruce]

it only shows your LAN IP address, not WAN addresses.
in other words, IP’s that only pertain to your network, that face inwards, not outwards.

even if someone was so inclined, there is nothing in the Speccy report that would help them hack into your PC.

[madtad]

it only shows your LAN IP address, not WAN addresses.
in other words, IP’s that only pertain to your network, that face inwards, not outwards.

even if someone was so inclined, there is nothing in the Speccy report that would help them hack into your PC.

oh so is the LAN IP like your private IP and the WAN is like your public one?

[Bruce]

correct.
LAN IP’s are on your network, connected to your modem.
they are on your side of the fence.

the only one that may be outward facing is your DNS, and even that is publicly listed anyway and by it’s very nature has to be accessible to everyone.

[Bruce]

@madtad - any news?

[Bruce]

not seen for a week.
abandoned.