Pc restart itself

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  • Online_Master
    PCHF Member
    • Feb 2022
    • 10

    #1

    Pc restart itself

    I have a problem with my pc, it restarts randomly, the temperature is ok, cleaned of dust, drivers - windows upToDate I have not downloaded third party driver software through Windows everything updated, viruses - malware, etc. no, I reinstalled the pc, tested ram with memtest86, each one placed separately on separate slots, no problems, I made a benchmark on the cpu, gpu has no problem, I tried only with the mouse and only the keyboard, I thought some of the slots would not be a problem but no. Now I use one ram because when I use both restarts it does much more often even as soon as I turn on the pc, on windows events it gives me a kernel 41 critical error. I probably think it is the power supply, I have a cooler master mwe gold 650 modular, but could be motherboard i really don’t know someone told me could be memory frequency on bios or updating bios etc. When pc is off for 18-20 hours runs few hours but once restart will restart at least 5 times in next 10 min.
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #2
    Can you Download and run and then post. Speccy - Free Download
    To post: CCleaner Support Community Note you do not have to include the speccy report here just the link.

    Comment

    • Online_Master
      PCHF Member
      • Feb 2022
      • 10

      #3
      Originally posted by PeterOz
      Can you Download and run and then post. Speccy - Free Download
      To post: CCleaner Support Community Note you do not have to include the speccy report here just the link.
      I have screenshots from speecy taked few days ago i will try to use snapshots if dont restart
      [ATTACH type=“full”]9054[/ATTACH][ATTACH type=“full”]9055[/ATTACH][ATTACH type=“full”]9056[/ATTACH][ATTACH type=“full”]9057[/ATTACH][ATTACH type=“full”]9058[/ATTACH][ATTACH type=“full”]9059[/ATTACH]

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #4
        Can you do a new speccu and show link
        Screenshots are missing details

        Comment

        • Online_Master
          PCHF Member
          • Feb 2022
          • 10

          #5
          Originally posted by PeterOz
          Can you do a new speccu and show link
          Screenshots are missing details
          I got the link for speccy but site not opening [COLOR=rgb(184, 49, 47)]speccy link removed redirects to other site.
          Also i saved snapshot on pc and saved it on phone because there is no way pc to run longer than 5 min.[/COLOR]

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Can you boot the system into safe mode and run the speccy?
            Then in notepad you will be able to copy and paste the link there save, and then attach the file in your next post.

            Can you copy and paste the link provided into a note pad document?

            The links you provide keep getting caught by the filter.

            Comment

            • Online_Master
              PCHF Member
              • Feb 2022
              • 10

              #7
              Originally posted by Rustys
              Can you boot the system into safe mode and run the speccy?
              Then in notepad you will be able to copy and paste the link there save, and then attach the file in your next post.

              Can you copy and paste the link provided into a note pad document?

              The links you provide keep getting caught by the filter.
              I tried with windows auto diagnosis tool ran itno safe mode and save mode with networking but restart immediately in 1 second and then shuts down i will upload from my laptop running ubuntu in notepad link

              Comment

              • Online_Master
                PCHF Member
                • Feb 2022
                • 10

                #8
                [ATTACH type=“full”]9065[/ATTACH]

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Thank you that one works here is the proper link.

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4181

                    #10
                    log into bios and set to defaults
                    f10 save and exit
                    reboot

                    Comment

                    • Online_Master
                      PCHF Member
                      • Feb 2022
                      • 10

                      #11
                      Originally posted by PeterOz
                      log into bios and set to defaults
                      f10 save and exit
                      reboot
                      Tried default bios settings but don’t work, also last few tried to turn on pc does not restart but shuts down, and have delay of 2 seconds when press power button on pc

                      Configuration
                      Gpu - 1070 8 gb g1 gamig
                      Cpu - intelcore i5 9400f
                      Psu - cooler master mwe gold full modular 650 w
                      Ram - gskill ripjaws v16 gb ddr4
                      3000 cl 16
                      Motherboard - Gigabyte B365M H

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4181

                        #12
                        Boot to bios
                        does pc stay on if left in bios screen

                        Comment

                        • Online_Master
                          PCHF Member
                          • Feb 2022
                          • 10

                          #13
                          Originally posted by PeterOz
                          Boot to bios
                          does pc stay on if left in bios screen
                          No still restart or shut down even on bios screen its getting worse shuts down or restart after 3-4 seconds after i turn on pc

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #14
                            Do tou have a friend/relative/neighbour you can borrow a power supply from for testing.

                            Comment

                            • PeterOz
                              PCHF Technical Response Team
                              • Mar 2021
                              • 4181

                              #15
                              Originally posted by Online Master
                              cooler master mwe gold 650 modular,
                              How old
                              They have a 5 year warranty

                              Comment

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