Graphical glitch

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Drendz
    PCHF Member
    • Feb 2022
    • 10

    #1

    Graphical glitch

    Hi, I need an hand with this problem(check the picture), i thought they were gpu drivers, so i removed the drivers with windows and reinstalled them via geforce experience, but it stayed the same.
    The pc has:
    -i5 10600K
    Rtx 3070 rog strix
    16gb ram 3600mhz
    Asus tuf b560
    750w psu
    1tb ssd
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Hello Drendz,

    Couple of questions for you;

    What is the brand and model name or number of the PSU.

    Do you have XMP enabled in the BIOS, why I ask this is explained below;
    Originally posted by Drendz
    -i5 10600K
    Originally posted by Drendz
    16gb ram 3600mhz
    That is the wrong RAM for your CPU, Intel state here up to 2666MHz and if you have XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC start to have issues.

    Go into the BIOS, disable XMP and then manually set the RAM to run at 2666MHz and the voltage to 1.35V.

    You should also make sure that the Windows Power Plan is set to Balanced and not High Performance.

    Comment

    • Drendz
      PCHF Member
      • Feb 2022
      • 10

      #3
      Psu Asus rog strix 750w gold.
      I’ll check for the ram and the BIOS.

      Comment

      • Drendz
        PCHF Member
        • Feb 2022
        • 10

        #4
        Ok, the xmp is disabile, i set the ram to run on 2666mhz and the voltage is on 1.36V(Auto), windows power plan is on balanced.
        But still has the same glitch.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          A good PSU with a nice ten year warranty.

          Shut down (Not Restart) the computer.

          Power up the computer and allow it to boot into Windows.

          Post back and let us know if the screen looks ok or if the issue is still present.

          Comment

          • Drendz
            PCHF Member
            • Feb 2022
            • 10

            #6
            Still present

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #7
              Doesn[ICODE]t look driver related I[/ICODE]m afraid

              Have you tried starting in Safe Mode only (No Networking) to see if the issue is still the same.

              Have a couple of suggestions but will just suggest the one for now until you get back to us with the answer to the second question below.

              Suggestions, try connecting a different screen to the same video port to see if the issue is still present and as a second check try connecting the present screen to another computer, a notebook that has the appropriate video port for the display that you have.

              Are you ok with working inside a computer, this includes being aware of all of the safety steps that must be taken.

              [COLOR=rgb(44, 130, 201)]NB: Pease only reply when you are ready to provide all feedback and answer the both questions.[/COLOR]

              Comment

              • Drendz
                PCHF Member
                • Feb 2022
                • 10

                #8
                So, i tried with safe mode(no networking) but still has the same issue.
                I tried your suggestions but still has those glitch.
                I’m ok with working inside a computer.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15205

                  #9
                  The same problem in safe mode confirms that this is not driver related.
                  Originally posted by Drendz
                  I tried your suggestions but still has those glitch.
                  Sorry but can you be a bit clearer on that.
                  Originally posted by phillpower2
                  try connecting a different screen to the same video port to see if the issue is still present
                  Was this tried and the picture above a different screen.
                  Originally posted by phillpower2
                  and as a second check try connecting the present screen to another computer, a notebook that has the appropriate video port for the display that you have.
                  Was this tried and your original screen still had the same bad display when connected to another computer.

                  Looks like you are going to have to go inside the computer to troubleshoot this.

                  Comment

                  • Drendz
                    PCHF Member
                    • Feb 2022
                    • 10

                    #10
                    I change the gpu with an rtx 2080 and it has no glitch

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #11
                      Originally posted by Drendz
                      For the pictures, the first is the first suggestion and the second is the second suggestion.
                      Makes no sense whatsoever as the only way that the glitch could be the same is if the problem was with your screen which can`t be the case as swapping the GPU has gotten rid of the glitch :unsure:

                      [COLOR=rgb(44, 130, 201)]Edit to add: I note that you have since deleted the above from your reply #10.[/COLOR]

                      Comment

                      • Drendz
                        PCHF Member
                        • Feb 2022
                        • 10

                        #12
                        Wrong image sent.
                        I changed the screen connected to the gpu and both of them shows the glitch, meanwhile the other pc does not.
                        I’m starting to think that rtx 3070 is faulty.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #13
                          Originally posted by Drendz
                          I’m starting to think that rtx 3070 is faulty.
                          The reason for the tests was to see if it was the screen or the GPU that was causing the problem and we now know for sure that it is not the screen or the computer itself which leaves only the GPU but one last confirmation we need is to know if you used the same video cable with the 2080 and the 3070.

                          Comment

                          • Drendz
                            PCHF Member
                            • Feb 2022
                            • 10

                            #14
                            One test with same cable, second test different cable

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15205

                              #15
                              Use the same cable to test both cards to rule out the cable that was originally being used with the RTX 3070

                              Comment

                              Working...