No signal to monitor

[PapaBear1966]

New motherboard, new PSU, new graphics card, monitor works fine when connected to this laptop . Connected monitor straight to motherboard after taking out GPU and I still get no signal. Tried to reset and checked all the monitor settings as well. It worked fine last week. Went to boot one day and no signal since. Checked all connections, took out battery, memory cards as well. I 've tried everything that I could do with all the troubleshooters on the web. Nothing. What am I missing? Thanks for any help.

SPECS:

MB–ASROCK A320M/ac
GPU–GeForce RTX 2060
PSU–EVGA 650 Gold 80+

all I can get without turning it on, which I can’t.

[PeterOz]

CPU details ?
Ram details ?

[Bruce]

so you get no signal with the GPU in or out?

any idea what has changed since last week when it was working?

that mobo only has a HDMI port, are you using a HDMI to HDMI cable, that is, no adapters?

plan B would be to reassemble the components out of the chassis, on to a piece of cardboard, and only connect the essentials - one RAM, only primary drive with OS, no CD/DVD, no GPU, no mouse/keyboard (for now), no USB’s, no wifi adpater… - for this test we simply want a signal on the monitor.

[phillpower2]

Connected monitor straight to motherboard after taking out GPU and I still get no signal.

You will not get any video from the MBs HDMI port unless you have an AMD APU that has either Vega or R series integrated video so as Peter mentions us having your CPU info is most important.

Can you also let us know if the GPU, MB and PSU were all out of the box new when you got them and what brand the RTX 2060 is, EVGA, Nvidia’s own or MSI etc

[PapaBear1966]

so you get no signal with the GPU in or out?

any idea what has changed since last week when it was working?

that mobo only has a HDMI port, are you using a HDMI to HDMI cable, that is, no adapters?

plan B would be to reassemble the components out of the chassis, on to a piece of cardboard, and only connect the essentials - one RAM, only primary drive with OS, no CD/DVD, no GPU, no mouse/keyboard (for now), no USB’s, no wifi adpater… - for this test we simply want a signal on the monitor.

Ok so I went through everything, unplugged and plugged all back in. It actually worked for a while–wow! then went and updated all the drivers, only chipset and GPU were needed for an update. I then put it in sleep mode, maybe 20 minutes later it turned on and I went to see what was up and again, had no signal.
Back to square 1.
I connected the monitor to this laptop and it worked fine. New HDMI cable as well.

so you get no signal with the GPU in or out?

any idea what has changed since last week when it was working?

that mobo only has a HDMI port, are you using a HDMI to HDMI cable, that is, no adapters?

plan B would be to reassemble the components out of the chassis, on to a piece of cardboard, and only connect the essentials - one RAM, only primary drive with OS, no CD/DVD, no GPU, no mouse/keyboard (for now), no USB’s, no wifi adpater… - for this test we simply want a signal on the monitor.

No signal either way. See my other reply as it worked for a bit.

[PapaBear1966]

You will not get any video from the MBs HDMI port unless you have an AMD APU that has either Vega or R series integrated video so as Peter mentions us having your CPU info is most important.

Can you also let us know if the GPU, MB and PSU were all out of the box new when you got them and what brand the RTX 2060 is, EVGA, Nvidia’s own or MSI etc

I bought this Pc 9 months ago from ibuy power, picked the components they had and it worked great until maybe 2 weeks ago. Bought a new GPU, still the same, returned that GPU, bought the same motherboard and it worked for like 2 days, bought a new PSU last week and still the same until yesterday it worked for a bit, updated what was needed and went into sleep mode for about 20 minutes or so and now back to no signal.

[PapaBear1966]

CPU details ?
Ram details ?

CPU is Ryzen all I know without the PC on
2 sticks of ddr4 8 gigs 3000-wish I could help more.

[PapaBear1966]

You will not get any video from the MBs HDMI port unless you have an AMD APU that has either Vega or R series integrated video so as Peter mentions us having your CPU info is most important.

Can you also let us know if the GPU, MB and PSU were all out of the box new when you got them and what brand the RTX 2060 is, EVGA, Nvidia’s own or MSI etc

GPU has MSI on it. PC was pre built, except for the new MB and PSU this past week. Tried a new GPU $650 I believe and no dice, since returned it.

[PapaBear1966]

You will not get any video from the MBs HDMI port unless you have an AMD APU that has either Vega or R series integrated video so as Peter mentions us having your CPU info is most important.

Can you also let us know if the GPU, MB and PSU were all out of the box new when you got them and what brand the RTX 2060 is, EVGA, Nvidia’s own or MSI etc

CPU details ?
Ram details ?

MD Ryzen 7 3700x

[PapaBear1966]

so you get no signal with the GPU in or out?

any idea what has changed since last week when it was working?

that mobo only has a HDMI port, are you using a HDMI to HDMI cable, that is, no adapters?

plan B would be to reassemble the components out of the chassis, on to a piece of cardboard, and only connect the essentials - one RAM, only primary drive with OS, no CD/DVD, no GPU, no mouse/keyboard (for now), no USB’s, no wifi adpater… - for this test we simply want a signal on the monitor.

None either way. Can’t think of anything that has changed except I saw some corrupted files that had to do with some wallpaper crap which I have no idea where they came from. I’m not PC illiterate as I have built these and have helped others with problems. I’m stumped.
No adapters.

[PapaBear1966]

Ok, update on all this. I disconnected everything except the HD, the CPU and the MB–plugged monitor into the HDMI on MB and nothing. Tried to plug in to GPU, same result. Now remember, this PC worked yesterday for maybe an hour before I put it to sleep, did all the updates. Think outside the box
I’m not a dude that knows nothing about these, been here since 1995, I build them, I fix them—this has me freaking stumped

[PapaBear1966]

so you get no signal with the GPU in or out?

any idea what has changed since last week when it was working?

that mobo only has a HDMI port, are you using a HDMI to HDMI cable, that is, no adapters?

plan B would be to reassemble the components out of the chassis, on to a piece of cardboard, and only connect the essentials - one RAM, only primary drive with OS, no CD/DVD, no GPU, no mouse/keyboard (for now), no USB’s, no wifi adpater… - for this test we simply want a signal on the monitor.

No signal at all. Long story short–it worked yesterday–for a while–read my other uodates.

[PapaBear1966]

You will not get any video from the MBs HDMI port unless you have an AMD APU that has either Vega or R series integrated video so as Peter mentions us having your CPU info is most important.

Can you also let us know if the GPU, MB and PSU were all out of the box new when you got them and what brand the RTX 2060 is, EVGA, Nvidia’s own or MSI etc

You will not get any video from the MBs HDMI port unless you have an AMD APU that has either Vega or R series integrated video so as Peter mentions us having your CPU info is most important. Explain this to me…AMD APU???I know alotta **** but, what?

[phillpower2]

I’m not a dude that knows nothing about these, been here since 1995, I build them, I fix them—this has me freaking stumped

You will not get any video from the MBs HDMI port unless you have an AMD APU that has either Vega or R series integrated video so as Peter mentions us having your CPU info is most important. Explain this to me…AMD APU???I know alotta **** but, what?

From your MBs homepage here
[COLOR=rgb(226, 80, 65)] Integrated AMD Radeon Vega Series Graphics in Ryzen Series APU*

• Integrated AMD Radeon R-Series Graphics in A-series APU*

• DirectX 12, Pixel Shader 5.0
• Shared memory default 2GB. Max Shared memory supports up to 16GB.**
• Supports HDMI 1.4 with max. resolution up to 4K x 2K (4096x2160) @ 24Hz / (3840x2160) @ 30Hz
• Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 1.4 Port (Compliant HDMI monitor is required)
• Supports HDCP 1.4 with HDMI 1.4 Port
• Supports Full HD 1080p Blu-ray (BD) playback with HDMI 1.4 Port

[COLOR=rgb(226, 80, 65)]*Actual support may vary by CPU

Most integrated video comes from the CPU these days and not a chip on the MB.

Your CPU specs here and here clearly show that the CPU does not have integrated graphics which at least explains why the no signal from the MBs video port.[/COLOR][/COLOR]

[PeterOz]

Try clean boot or a reinstall of windows.
** NB a clean install will wipe all data you should backup first or make an image **

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd