BSOD loop help

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  • SirNitch_86
    PCHF Member
    • Nov 2021
    • 8

    #1

    BSOD loop help

    New user here. Sorry if this is the wrong forum BSODs.

    My computer suddenly rebooted the other night while watching youtube. Upon reboot I got a whea_uncorrectable_error BSOD. Windows said it would automatically restart. At the boot screen I got a message saying “attempting repairs” then the same BSOD error followed by yet another restart. Now my PC just repeats this process endlessly.

    Any help would be appreciated.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Have you been able to catch what the BSOD error was

    If needed do you have the Windows install media

    Is this a HDD or SSD

    what changes software and or hardware have been made

    any changes to the BIOS

    Comment

    • SirNitch_86
      PCHF Member
      • Nov 2021
      • 8

      #3
      The BSOD error just said whea_uncorrectable_error no other error code or information

      I do have my original windows 10 installation USB

      Both hard drives are SSDs. A primary 128gb with windows and a secondary 512gb media drive

      No hardware changes have been made. The only software change was and Nvidia graphics driver update two weeks ago

      No BIOS changes

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Do you know how full the Windows drive is?

        Here is the reason for the question.
        Windows requires an average of 32 GB free space and 7-10 GB reserved for patches and updates. The less space you have the harder the system has to work and files will become corrupt. Figure an average of 20% to 30% is good.
        Originally posted by SirNitch_86
        A primary 128gb with windows
        Why I will always suggest a 250-500 GB minimal by the time you run updates, patches, install software/drivers it fills fast.

        Take it that you cannot access Safe Mode

        Comment

        • SirNitch_86
          PCHF Member
          • Nov 2021
          • 8

          #5
          Do you know how full the Windows drive is?

          Unfortunately no
          Take it that you cannot access Safe Mode

          I can’t

          All I can access is the UEFI bios. Should I try booting from the windows installer USB?

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Make sure that you do not have any other USB drive attached.

            Yes there are several things that we can do for the command prompt there. Not sure which one to start with and or work.

            Repair install
            Probably as a last resort

            Get Windows to recognize the F8 to access Safe Mode
            In a previous tutorial, I described the way to enable the F8 Advanced options menu in a working Windows 10, 8 or 8.1 system in order to be prepared to troublesh


            Repair the start up by typing the following commands in the command prompt.
            bootrec /FixMbr
            bootrec /FixBoot
            bootrec /ScanOs
            bootrec /RebuildBcd

            Comment

            • SirNitch_86
              PCHF Member
              • Nov 2021
              • 8

              #7
              Ok, I set the BIOS to boot form the windows USB which brings me to a windows boot manager screen. The only options are either windows setup 64 or 32 bit or F8 for advanced boot options. If I choose either windows setup version I get the same BSOD error as before.

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                What if you select the Advanced Boot Options?
                Which may get us where we want.

                May need to remake the USB drive using a different thumb drive.
                https://www.microsoft.com/en-us/soft...load/windows10

                Comment

                • SirNitch_86
                  PCHF Member
                  • Nov 2021
                  • 8

                  #9
                  Selecting Advanced Boot Options gives me three Safe mode boot options (Safe Mode, w/networking, or w/command prompt), but choosing any of these immediately results in the same BSOD error.

                  I made a new windows install on a clean USB drive, but booting from this new drive doesn’t even get me to any boot manager just the same BSOD.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15205

                    #10
                    Originally posted by SirNitch_86
                    My computer suddenly rebooted the other night while watching youtube. Upon reboot I got a whea_uncorrectable_error BSOD.
                    99.99% of the time means that one or more items of hardware have failed.

                    We know zero about your computer or its hardware;

                    Is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better assist you.

                    Comment

                    • SirNitch_86
                      PCHF Member
                      • Nov 2021
                      • 8

                      #11
                      The computer is a five year old custom home build, and apart from the GPU and RAM none of the other components have been changed.

                      CPU: Intel Core i7-6700k 8M Skylake Quad-Core 4.0 Ghz LGA 1151 91W HD Graphics 530
                      MB: ASUS ROG Maximus VIII Hero LGA 1151 Intel Z170 HDMI SATA 6Gb/s USB 3.1 ATX
                      RAM: G.Skill Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 3200 SDRAM
                      GPU: EVGA GeForce GTX 1070 FTW Gaming ACX 3.0 8GB GDDR5
                      PSU: EVGA SuperNOVA 850 80+ Platinum 850W Fully Modular
                      SC: Creative Sound Blaster Z PCIe 116dB SNR Gaming Sound Card
                      HD1: Samsung 850 PRO 2.5" 128GB SATA III Internal SSD
                      HD2: Samsung 850 PRO 2.5" 512GB SATA III Internal SSD
                      CASE: Cooler Master HAF X

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15205

                        #12
                        When did you change the RAM.

                        Reason I ask is because if not recently I am surprised that you have not already had issues, the i7-6700k CPU specs here can only support DDR4 up to 2133MHz

                        Comment

                        • SirNitch_86
                          PCHF Member
                          • Nov 2021
                          • 8

                          #13
                          When did you change the RAM.

                          Maybe one or two years ago.

                          I have had a couple earlier BSOD crashes over that time but didn’t think much of them since they would only happen once. My PC would work fine once I rebooted.

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15205

                            #14
                            In the time since you replaced the RAM did you ever enable XMP.

                            Comment

                            • SirNitch_86
                              PCHF Member
                              • Nov 2021
                              • 8

                              #15
                              I’ve kept the RAM running at stock speeds since I installed, haven’t overclocked or tweaked it in any way.

                              I checked and the BIOS hardware monitor shows the RAM running at 2133Mhz. Would the mismatch between the CPU and RAM speeds really be enough to cause issues.

                              Comment

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