Computer powers on fine but DRAM and BOOT error lights remain on and then computer powers off after around 10-15 mintues

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  • heabeoun
    PCHF Member
    • Oct 2021
    • 2

    #1

    Computer powers on fine but DRAM and BOOT error lights remain on and then computer powers off after around 10-15 mintues

    So, basically this morning I powered on my computer just as normal but I noticed that the DRAM and Boot error lights are on (please refer to picture attached) the motherboard ,it is strange because this has never happened before and then to my surprise, my system suddenly powers off after running for around 10 mintues. I have tried troubleshooting by testing each of the ram by installing only one module each time by using the recommended configuration from motherboard manual each time the system boots fine and the ram can recognized in the BIOS but somehow both of the lights are still on (DRAM and Boot error lights). My system has been running fine for nearly two years prior to today.
    Any sort of help is appreiciated, Thanks!


    Here is my system Specs
    AMD Ryzen Threadripper 1920X
    ASUS ROG Zenith Extreme X399 TR4 Motherboard, BIOS version 2001
    64gb RAM (8gb x 4) + (16gb x 2) @3000Mhz
    Deepcool Castle 240 V2 AIO
    4tb HDD
    512gb SSD
    ASUS DUAL 1070 8GB white
    Output to two monitors one 2K(HDMI) and the other 1650 x 1050 (DP)
    Corsair RM1000x 1000W PSU
    Windows 10 64-bit
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #2
    Not much help as you have tested exactly as I would suggest.
    The other thing that can keep the DRAM light on is an issue with the CPU. I know you are not getting a cpu error light but the cpu can cause the issue with the dram light.
    You could try a program like Speedfan Click On Me and see what temp the cpu is running. Because your computer starts then stops it could be a heat issue.

    Comment

    • heabeoun
      PCHF Member
      • Oct 2021
      • 2

      #3
      Originally posted by PeterOz
      Not much help as you have tested exactly as I would suggest.
      The other thing that can keep the DRAM light on is an issue with the CPU. I know you are not getting a cpu error light but the cpu can cause the issue with the dram light.
      You could try a program like Speedfan Click On Me and see what temp the cpu is running. Because your computer starts then stops it could be a heat issue.
      thanks , I will test the program you suggested and see if it works

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #4
        Please post a screenshot of the speedfan

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          heabeoun,

          After posting your reply #3 you started a thread for the exact same thing on at least one other forum that I work on.

          We are always happy to help when we can but we cannot safely do so if you are already receiving assistance on any other forum, doing so may lead to confusion as to whose and what guidance you are following which can be both dangerous and costly, decide on which forum you wish to continue and as a courtesy let the other/s know that assistance is no longer required.

          Thank you for your understanding.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            Thread closed due to lack of feedback from the OP.

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