Scanning and repairing drive (\\?\Volume{85……}) upon booting up

[javiertay123]

hi all,

recently i have been experiencing very slow boot ups because windows starts scanning and repairing drive (\?\Volume{85a8fd2b-7d10-459c-b3e6-6af4a9840a87}) everytime i on my computer. I have tried using command prompt to chkdsk /f the volume line of text but problem is still persisting as it says type of file system is FAT32. Cannot read boot sector.

any advice?

[Rustys]

While waiting for others to respond lets try a few things.

Complete System Specs would benefit including PSU make and model

Does the system boot at all?

Do you have the install media?

Check to make sure that there are NO USB drives attached to the system before you boot

May need to disconnect internal drives except the drive with the OS on it.

Run the chkdsk /r

to post the results
Press the Windows + R keys to open the Run dialog
Type powershell.exe
Then press Enter.

In PowerShell, copy and paste the command below, and press Enter.
get-winevent -FilterHashTable @{logname=“Application”; id=“1001”}| ?{$_.providername –match “wininit”} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

The CHKDSKResults.txt file will be created on your desktop,

COPY and PASTE the contents from the CHKDSKResults.txt file into a post. You can also attach the files.

[javiertay123]

OS Manufacturer Microsoft Corporation
System Name DESKTOP-8VJ6K08
System Manufacturer ASUSTeK COMPUTER INC.
System Model G11CD
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core™ i7-6700 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0802, 2/3/2016
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product G11CD
BaseBoard Version Rev 1.xx
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.8 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 10.7 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

how do i get the psu make

yes the system is able to boot up just that it takes longer than usual as it needs to scan and repair drive (\?\Volume{85a8fd2b-7d10-459c-b3e6-6af4a9840a87})

tried booting with no usb devices on it but still the same, have to scan and repair drive

command doesnt work so i will just copy paste
C:\WINDOWS\system32> chkdsk “\?\Volume{85a8fd2b-7d10-459c-b3e6-6af4a9840a87}” /r
The type of the file system is FAT32.
Cannot read boot sector.

[Bruce]

what is make/model of drive in question?
can you run some software (like Defraggler by Piriform, but there are others) that show the S.M.A.R.T values of the drive?

but really, I’d be backing up my files ASAP and replacing that drive.
no point in using a drive that is unreliable.

[javiertay123]

---

[HEADING=1]CrystalDiskInfo 8.7.0 (C) 2008-2020 hiyohiyo
Crystal Dew World: https://crystalmark.info/[/HEADING]

OS : Windows 10  [10.0 Build 19042] (x64)

Date : 2021/09/29 15:08:31

– Controller Map ----------------------------------------------------------

• Standard SATA AHCI Controller [ATA]
  • WDC WDS240G2G0A-00JH30
  • ST1000DM003-1ER162
  • ASUS DVD RAM GHD1N

• Microsoft Storage Spaces Controller [SCSI]

– Disk List ---------------------------------------------------------------
(01) WDC WDS240G2G0A-00JH30 : 240.0 GB [0/0/0, pd1]
(02) ST1000DM003-1ER162 : 1000.2 GB [1/0/0, pd1] - st

---

[HEADING=1](01) WDC WDS240G2G0A-00JH30[/HEADING]

       Model : WDC WDS240G2G0A-00JH30
    Firmware : UF450000

Serial Number : 182843804184
Disk Size : 240.0 GB (8.4/137.4/240.0/240.0)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 468877312
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ACS-2 Revision 3
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 5566 hours
Power On Count : 1494 count
Temperature : 46 C (114 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM, DevSleep
APM Level : 0000h [OFF]
AAM Level : ----
Drive Letter : C:

– S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
05 100 100 __0 000000000000 Reallocated Sectors Count
09 100 100 __0 0000000015BE Power-On Hours
0C 100 100 __0 0000000005D6 Power Cycle Count
A5 100 100 __0 000000000E34 Vendor Specific
A6 100 100 __0 000000000018 Vendor Specific
A7 100 100 __0 000000000000 Vendor Specific
A8 100 100 __0 000000000038 Vendor Specific
A9 100 100 __0 00000000014F Vendor Specific
AA 100 100 __0 000000000000 Vendor Specific
AB 100 100 __0 000000000000 Vendor Specific
AC 100 100 __0 000000000000 Vendor Specific
AD 100 100 __0 000000000018 Vendor Specific
AE 100 100 __0 000000000016 Vendor Specific
B8 100 100 __0 000000000000 Vendor Specific
BB 100 100 __0 000000000000 Vendor Specific
BC 100 100 __0 000000000000 Vendor Specific
C2 _54 _56 __0 00380010002E Temperature
C7 100 100 __0 000000000000 Vendor Specific
E6 100 100 __0 0A2604500A26 Vendor Specific
E8 100 100 __5 000000000064 Vendor Specific
E9 100 100 __0 000000001783 Vendor Specific
EA 100 100 __0 000000006C4F Vendor Specific
F1 100 100 __0 0000000026DA Total Host Writes
F2 100 100 __0 0000000035DD Total Host Reads
F4 __0 100 __0 000000000000 Vendor Specific

– IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 3138 3238 3433 3830 3431 3834 2020 2020 2020 2020
020: 0000 0000 0000 5546 3435 3030 3030 5744 4320 5744
030: 5332 3430 4732 4730 412D 3030 4A48 3330 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8001 4000 2F00
050: 4000 0200 0000 0006 3FFF 0010 003F FC10 00FB 9101
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 5E00
070: 0000 0000 0000 0000 0000 001F 850E 0006 0148 0040
080: 03F0 0110 346B 7D09 4123 3469 BC01 4123 207F 0001
090: 0000 0000 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 8000 1BF2 0000 0000 0000 0008 4000 0000 5001 B448
110: B6FE 3B1F 0000 0000 0000 0000 0000 0000 0000 411C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0009 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0001
170: 0000 0000 0000 0000 0000 0000 2020 2020 2020 2020
180: 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020
190: 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020
200: 2020 2020 2020 2020 2020 2020 0000 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
220: 0000 0000 10FF 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0010 0010 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 22A5

– SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 05 32 00 64 64 00 00 00 00 00 00 00 09 32
010: 00 64 64 BE 15 00 00 00 00 00 0C 32 00 64 64 D6
020: 05 00 00 00 00 00 A5 32 00 64 64 34 0E 00 00 00
030: 00 00 A6 32 00 64 64 18 00 00 00 00 00 00 A7 32
040: 00 64 64 00 00 00 00 00 00 00 A8 32 00 64 64 38
050: 00 00 00 00 00 00 A9 32 00 64 64 4F 01 00 00 00
060: 00 00 AA 32 00 64 64 00 00 00 00 00 00 00 AB 32
070: 00 64 64 00 00 00 00 00 00 00 AC 32 00 64 64 00
080: 00 00 00 00 00 00 AD 32 00 64 64 18 00 00 00 00
090: 00 00 AE 32 00 64 64 16 00 00 00 00 00 00 B8 32
0A0: 00 64 64 00 00 00 00 00 00 00 BB 32 00 64 64 00
0B0: 00 00 00 00 00 00 BC 32 00 64 64 00 00 00 00 00
0C0: 00 00 C2 22 00 36 38 2E 00 10 00 38 00 00 C7 32
0D0: 00 64 64 00 00 00 00 00 00 00 E6 32 00 64 64 26
0E0: 0A 50 04 26 0A 00 E8 33 00 64 64 64 00 00 00 00
0F0: 00 04 E9 32 00 64 64 83 17 00 00 00 00 00 EA 32
100: 00 64 64 4F 6C 00 00 00 00 00 F1 30 00 64 64 DA
110: 26 00 00 00 00 00 F2 30 00 64 64 DD 35 00 00 00
120: 00 00 F4 32 00 00 64 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 20 78 00 00 15
170: 03 00 01 00 02 2A 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E9

– SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 05 00 00 00 00 00 00 00 00 00 00 00 09 00
010: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00
020: 00 00 00 00 00 00 A5 00 00 00 00 00 00 00 00 00
030: 00 00 AB 00 00 00 00 00 00 00 00 00 00 00 AC 00
040: 00 00 00 00 00 00 00 00 00 00 AD 00 00 00 00 00
050: 00 00 00 00 00 00 AE 00 00 00 00 00 00 00 00 00
060: 00 00 BB 00 00 00 00 00 00 00 00 00 00 00 C2 00
070: 00 00 00 00 00 00 00 00 00 00 E6 00 00 00 00 00
080: 00 00 00 00 00 00 E8 05 00 00 00 00 00 00 00 00
090: 00 00 EA 00 00 00 00 00 00 00 00 00 00 00 F1 00
0A0: 00 00 00 00 00 00 00 00 00 00 F2 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71

---

[HEADING=1](02) ST1000DM003-1ER162[/HEADING]

       Model : ST1000DM003-1ER162
    Firmware : CC45

Serial Number : Z4YBRC0D
Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 11482 hours
Power On Count : 2801 count
Temperature : 39 C (102 F)
Health Status : Caution
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : D: E:

– S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 107 _86 __6 000000CB5C60 Read Error Rate
03 _97 _97 __0 000000000000 Spin-Up Time
04 _96 _96 _20 00000000126F Start/Stop Count
05 100 100 _10 0000000000C8 Reallocated Sectors Count
07 _85 _60 _30 000015006112 Seek Error Rate
09 _87 _87 __0 000000002CDA Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _98 _98 _20 000000000AF1 Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 100 100 _99 000000000000 End-to-End Error
BB __1 __1 __0 000000001192 Reported Uncorrectable Errors
BC 100 _99 __0 000100040005 Command Timeout
BD _81 _81 __0 000000000013 High Fly Writes
BE _61 _50 _45 000027150027 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 00000000001E Power-off Retract Count
C1 _86 _86 __0 000000007079 Load/Unload Cycle Count
C2 _39 _50 __0 001100000027 Temperature
C5 _69 _69 __0 000000001438 Current Pending Sector Count
C6 _69 _69 __0 000000001438 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 2BE100002406 Head Flying Hours
F1 100 253 __0 000B70A9B221 Total Host Writes
F2 100 253 __0 00B6EE6ED195 Total Host Reads

– IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5A34 5942 5243 3044
020: 0000 0000 0004 4343 3435 2020 2020 5354 3130 3030
030: 444D 3030 332D 3145 5231 3632 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 5110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 850E 0006 00CC 0040
080: 03F0 001F 346B 7D69 4163 3469 BC49 4163 207F 0035
090: 0035 8080 FFFE 0000 D0D0 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5000 C500
110: 87CE F669 0000 0000 0000 0000 0000 0000 0000 405E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 6DB0
130: 7470 6DB0 7470 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 05FF 0280 0000 0000
150: 0008 0000 0000 0000 0000 8000 0000 0000 5800 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 1085 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 107E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0007 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 CAA5

– SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 6B 56 60 5C CB 00 00 00 00 03 03
010: 00 61 61 00 00 00 00 00 00 00 04 32 00 60 60 6F
020: 12 00 00 00 00 00 05 33 00 64 64 C8 00 00 00 00
030: 00 00 07 0F 00 55 3C 12 61 00 15 00 00 00 09 32
040: 00 57 57 DA 2C 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 62 62 F1 0A 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 01 01 92
080: 11 00 00 00 00 00 BC 32 00 64 63 05 00 04 00 01
090: 00 00 BD 3A 00 51 51 13 00 00 00 00 00 00 BE 22
0A0: 00 3D 32 27 00 15 27 00 00 00 BF 32 00 64 64 00
0B0: 00 00 00 00 00 00 C0 32 00 64 64 1E 00 00 00 00
0C0: 00 00 C1 32 00 56 56 79 70 00 00 00 00 00 C2 22
0D0: 00 27 32 27 00 00 00 11 00 00 C5 12 00 45 45 38
0E0: 14 00 00 00 00 00 C6 10 00 45 45 38 14 00 00 00
0F0: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 F0 00
100: 00 64 FD 06 24 00 00 E1 2B 04 F1 00 00 64 FD 21
110: B2 A9 70 0B 00 00 F2 00 00 64 FD 95 D1 6E EE B6
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 59 00 00 73
170: 03 00 01 00 01 6F 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 02 03 03 03 03 03 03 03
190: 03 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 A2 00 C6 B8 37 21 98 25 00 00
1B0: 00 00 00 00 01 00 FF FF 21 B2 A9 70 0B 00 00 00
1C0: 95 D1 6E EE B6 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 DC 15 00 00 05 00 00 00
1E0: 00 00 00 00 B8 37 00 00 00 00 00 00 00 00 00 02
1F0: 00 00 00 00 00 00 00 00 00 00 14 18 00 00 00 57

– SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 F0 00
100: 00 00 00 00 00 00 00 00 00 00 F1 00 00 00 00 00
110: 00 00 00 00 00 00 F2 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FD

[Rustys]

Have to agree with @Bruce BACK UP you personal files onto an external storage device.

how do i get the psu make

Open the case and look on the side and or bottom of the power supply unit.

[ATTACH type=“full” width=“325px”]8446[/ATTACH]

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

[COLOR=rgb(251, 160, 38)]Include the make and model of the Power Supply Unit if this is a Desktop.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Instead of using Crystal Mark lets get a better picture and post screen shots of he drives

https://crystalmark.info/en/download/[/COLOR]

[Rustys]

[COLOR=rgb(243, 121, 52)]Model : ST1000DM003-1ER162
Firmware : CC45
Serial Number : Z4YBRC0D
Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
Buffer Size : Unknown
Queue Depth : 32
[HEADING=1]of Sectors : 1953525168[/HEADING]
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 11482 hours
Power On Count : 2801 count
Temperature : 39 C (102 F)
[COLOR=rgb(184, 49, 47)]Health Status : Caution
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
[COLOR=rgb(243, 121, 52)]Drive Letter : D: E:
[/COLOR][/COLOR][/COLOR]

[COLOR=rgb(243, 121, 52)][COLOR=rgb(184, 49, 47)][COLOR=rgb(243, 121, 52)]
From what I can see is that this is the drive that is failing which is chowing as your D and E drives.

If you were to disconnect this drive does the system boot properly?[/color][/color][/color]

[javiertay123]

http://speccy.piriform.com/results/l5sVHXiJWE2KcerOB2qAqfq

i will try to open the case to look at the psu and disconnect the hard drive when my dad comes back from holiday. cant do so right now as i injured my arm and i have no strength

[Rustys]

@Bruce may have more information.

Hope your arm get better and nothing to bad has happened.

In the mean time if there is personal data on that drive and you can access it at all strongly suggest that you back it up before you loose the data.

Even the report is showing an issue with the second HDD is starting to fail.
S.M.A.R.T
[COLOR=rgb(243, 121, 52)]Status: Warning
Temperature: 32 °C
Temperature Range: OK (less than 50 °C)[/COLOR]

[Bruce]

I only have what has already been stated, that 1TB Seagate drive is the cause of your current issues.
backup your files off it then ditch it.
then get a bigger drive.
and while buying more hardware, consider also getting an external drive for backups.

[Rustys]

Do you need any further assistance

[Rustys]

Closing thread