Livekernalevent 193 PC crash

[enihenahs92]

Hi All,

So I’ve recently built myself a pc using all brand new parts, Ryzen 3 3200g Processor, ASrock B450m-HDV motherboard , Evga 500w powersupply , 8gb ram , Crucial 500gb SSD.

at random times the PC will crash and loose signal to the monitor, only way to recover is to turn off by button and restart. I’ve reinstalled windows and all drivers and happened again, I’ve ran a Heavy load stress test for 11 hours and didn’t crash and then OCCT stress test for an hour and didnt crash, then my son was playing Minecraft for about 2 1/2 hours and was fine , but when he went to exit back to desktop it crashed again. when doing stress tests max temp recorded was 72, so don’t believe it to be an overheating fault.

latest log from Reliability report is as below. any assistance would be greatly appreciated.

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: ffff880b54ff2000
Parameter 3: ffff880b5c8ee080
Parameter 4: 2d
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 2057

Extra information about the problem
Bucket ID: LKD_0x193_DxgkrnlLiveDump:810__ETW_PROFILER_DxgkSe tVidPnSourceOwner1_DXGADAPTER_EXCLUSIVEACCESS_FLUS HSCHEDULER_dxgkrnl!DxgkSetVidPnSourceOwner_dxgmms2 !VidSchWaitForEvents_nt!KeWaitForMultipleObjects_d xgkrnl!DxgCreateLiveDumpWithWdLogs

[Rustys]

I’ve reinstalled windows and all drivers and happened again

from where?

Did you start with the chip set drivers?

Are you using a dedicated display card or the onboard?

So others can assist better lets get a speccy report.

Post the brand and model name or number of the PSU.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[Rustys]

Thread closed due to lack of any feedback from the OP.