External drive doesn't detect, not initialized and getting cyclic redundancy check error

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  • Nishan
    PCHF Member
    • Sep 2021
    • 5

    #1

    External drive doesn't detect, not initialized and getting cyclic redundancy check error

    Hi, is there a possibility to format and make this drive work again? I was able to recover the data via a 3rd party SW. When I try to initialize the drive, I’m getting a cyclic redundancy check error. Would really appreciate some help.
  • Bastet
    PCHF Member
    • Aug 2016
    • 1515

    #2
    You can try cleaning the drive using diskpart which will remove everything.
    Right click Start & choose powershell with admin.
    Type & enter:
    diskpart
    list disk
    select disk X (where X is the number of the drive you want to clean)
    clean
    exit
    exit

    Then go to drive manager & format the drive.
    If at any point it fails then the drive is faulty.

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #3
      what is the age and capacity of this drive?
      you have its data recovered, so why are you still interested in a known, unreliable drive?
      sentimental value perhaps?

      if a storage medium does not have your complete faith, why use it?
      they are dirt cheap to buy and a failed drive to me is simply an excuse to upgrade to a bigger or better (as in SSD) drive.

      life is too short - ditch the unit and get another. otherwise you are setting yourself up for heartache down the track. (y)

      Comment

      • Nishan
        PCHF Member
        • Sep 2021
        • 5

        #4
        Originally posted by Bastet
        You can try cleaning the drive using diskpart which will remove everything.
        Right click Start & choose powershell with admin.
        Type & enter:
        diskpart
        list disk
        select disk X (where X is the number of the drive you want to clean)
        clean
        exit
        exit

        Then go to drive manager & format the drive.
        If at any point it fails then the drive is faulty.
        Problem is, the drive doesn’t get detected at all. So I cannot find the drive number to clean it. any other suggestions?
        [ATTACH type=“full”]8381[/ATTACH]

        Comment

        • Nishan
          PCHF Member
          • Sep 2021
          • 5

          #5
          Originally posted by Bruce
          what is the age and capacity of this drive?
          you have its data recovered, so why are you still interested in a known, unreliable drive?
          sentimental value perhaps?

          if a storage medium does not have your complete faith, why use it?
          they are dirt cheap to buy and a failed drive to me is simply an excuse to upgrade to a bigger or better (as in SSD) drive.

          life is too short - ditch the unit and get another. otherwise you are setting yourself up for heartache down the track. (y)
          True I need to upgrade to a SSD. But would still need this 2TB to be my backup (just in case).

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            How are you connecting the drive to the system?

            Comment

            • Nishan
              PCHF Member
              • Sep 2021
              • 5

              #7
              Originally posted by Rustys
              How are you connecting the drive to the system?
              Its an external drive so via a USB cable (3.0) and its just 2 years old

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Is it listed under drive manager?

                Have you tried a different USB non 3 port and a different system?

                Comment

                • Nishan
                  PCHF Member
                  • Sep 2021
                  • 5

                  #9
                  Originally posted by Rustys
                  Is it listed under drive manager?

                  Have you tried a different USB non 3 port and a different system?
                  I presume you meant disk management? Ya it is.. I will try it on another system and see
                  [ATTACH type=“full” alt=“1631246478449.png”]8382[/ATTACH]

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Lets see if this still works

                    Right Click on the drive and click initialize
                    Then you should be able to format it
                    Originally posted by Nishan
                    But would still need this 2TB to be my backup (just in case).
                    That is no 2 TB HDD that is reading as a 1 TB HDD. According to the screen shot you provided.

                    Lets download CrystalDiskInfo and see what that reveals on that drive

                    [2025/07/21] CrystalMark Retro 2.0.6 - Manual / History Standard Edition Installer ZIP ZIP (9x) ZIP (NT) Source Code Store ($9.99) Shizuku Edition Installer ZIP ZIP (9x) ZIP (NT) Store ($9.99) Aoi Edition Installer ZIP ZIP (9x) ZIP (NT) Store ($9.99) [2025/08/31] CrystalDiskInfo 9.7.2 - Manual / History Standard Edition Installer ZIP Source Code Sound Pack

                    Originally posted by Rustys
                    Have you tried a different USB non 3 port and a different system?

                    Comment

                    • Bastet
                      PCHF Member
                      • Aug 2016
                      • 1515

                      #11
                      Either there’s a hidden partition of 1TB or the drive isn’t 2TB.
                      If it isn’t showing in diskpart then most likely the drive has failed.

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Do you need any more assistance?

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #13
                          Closed lack of response OP

                          Comment

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