GPU Black Screen

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  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #16
    That is the problem you are shorting the motherboard out on the case there are suppose to be risers and or spacers between the motherboard and the bottom of the case.

    Which probably fried the Display card.

    Comment

    • lfcben
      PCHF Member
      • Aug 2021
      • 19

      #17
      Oh I have those screws underneath the mother board I just didn’t know what you meant

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #18
        Originally posted by lfcben
        but the gpu doesn’t get a display out of the case either
        tested the system outside of the case?

        Comment

        • lfcben
          PCHF Member
          • Aug 2021
          • 19

          #19
          That was before I took the gpu to a shop who confirmed it working

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #20
            Have you tried both PCI slots?

            Comment

            • lfcben
              PCHF Member
              • Aug 2021
              • 19

              #21
              Originally posted by Rustys
              Have you tried both PCI slots?
              Yes on 2 boards as well. What I can’t get my head around is that I had an r5 1600 with an asus b450 motherboard I think which worked fine never had an issue, I disassembled the motherboard because I had sold them on ebay so had to ship them and the rest of the parts just sat there for 3 days until my intel cpu and board arrived, now the gpu just doesn’t get a signal anymore

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #22
                Do the fans spin on the GPU?

                In device manager does it list the GPU ever being there?
                May have to select show hidden devices.

                How was the GPU stored while you were waiting for new parts?

                Comment

                • lfcben
                  PCHF Member
                  • Aug 2021
                  • 19

                  #23
                  Originally posted by Rustys
                  Do the fans spin on the GPU?

                  In device manager does it list the GPU ever being there?
                  May have to select show hidden devices.

                  How was the GPU stored while you were waiting for new parts?
                  Yes the fans spin and the card was left in a cardboard box. The pc is not detecting the card at all I’ve tried show hidden devices and it still won’t show up but like I said I’ve had it tested and they confirmed it working so it’s definitely not broken

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #24
                    The only other thing that I could find that may be causing the issue.

                    Are you running the GPU in SLI
                    https://www.msi.com/faq/3338

                    @Bruce

                    Comment

                    • lfcben
                      PCHF Member
                      • Aug 2021
                      • 19

                      #25
                      Originally posted by Rustys
                      The only other thing that I could find that may be causing the issue.

                      Are you running the GPU in SLI
                      https://www.msi.com/faq/3338

                      @Bruce
                      No just 1 gpu

                      Comment

                      • Bruce
                        PCHF Member
                        • Oct 2017
                        • 10697

                        #26
                        as stated in post #10, it would be good to know what type of mobo, and PSU, the shop used.
                        the card only stopped working for your new mobo, it worked on the old one and on the shop’s one.
                        for some weird-**** reason, it seems that card doesn’t like your mobo.
                        don’t know why, never heard of it happening before that I can recall.

                        or there is a slim chance your PSU is the reason.

                        granted - all theoretical but that’s all I’ve got - sorry!

                        Comment

                        • lfcben
                          PCHF Member
                          • Aug 2021
                          • 19

                          #27
                          Originally posted by Bruce
                          as stated in post #10, it would be good to know what type of mobo, and PSU, the shop used.
                          the card only stopped working for your new mobo, it worked on the old one and on the shop’s one.
                          for some weird-**** reason, it seems that card doesn’t like your mobo.
                          don’t know why, never heard of it happening before that I can recall.

                          or there is a slim chance your PSU is the reason.

                          granted - all theoretical but that’s all I’ve got - sorry!
                          Yes it is very strange. Thanks for all the suggestions. I will update this post if I get it working again

                          Comment

                          • Bruce
                            PCHF Member
                            • Oct 2017
                            • 10697

                            #28
                            yes please do.
                            did the shop charge much when they tested the GPU in their system?
                            did they only use your GPU or did you give them your whole rig?

                            Comment

                            • lfcben
                              PCHF Member
                              • Aug 2021
                              • 19

                              #29
                              Originally posted by Bruce
                              yes please do.
                              did the shop charge much when they tested the GPU in their system?
                              did they only use your GPU or did you give them your whole rig?
                              I only took the gpu down and they only charged me a fiver, he did say as I was leaving I could bring my pc for testing if I couldn’t get it to work but I know he’ll want to keep it for a few days and I’m not sure what he’ll charge, I’ve been out of work for a few months so really don’t have money at the moment

                              Comment

                              • phillpower2
                                PCHF Administrator
                                • Sep 2016
                                • 15205

                                #30
                                Originally posted by lfcben
                                PS: EVGA 600W BQ
                                How old is this.

                                The GTX 1080 is a high end card and so needs the stability of a Gold efficiency rated PSU, Bronze are only any good for integrated graphics or at most an entry level 64-bit type card, not saying that it is definitely the cause but the extra wattage required by the new system could just be a little too much for the PSU.
                                Originally posted by lfcben
                                When the gpu is connected the fans spin and it’s booting into windows with a black screen I know this because the second I switch the cable into the igpu it’s already on the desktop
                                This is odd, when you have an add on GPU in the board when you power up the BIOS should detect the add on video card and by default disable the onboard graphics, this whether or not the add on video card is working.

                                Check in the BIOS to see what is set as the Primary video device.

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