I/O Panel + M&K

[senyahi]

I’m having trouble with connecting my keyboard and mouse to my new and first ever PC build.. everything that’s connected to the motherboard itself (pin connector, graphics card + PCIe Cables, etc.) and all fans running. I have a razer brand keyboard and mouse that me and my brother have used off an on and still works perfectly fine on our xbox’s but not when connected to the PC.

Case Setup:

Thermaltake 650w PSU
Ryzen 7 3700x/Athlon 3000g
RTX Nvidia EVGA 3070 GPU
Corsair Vengeance RAM DDR4

• 3200MHz 16gb ( 2 x 8)

Motherboard requires me to use a gen1 CPU (Ahtlon 3000g) in order to update and/or flash the bios onto the monitor to be able to switch it out with my gen3 CPU (Ryzen 7 3700x). I have two separate usb hard drives; one with Windows 10 downloaded on it and the other with BIOS downloaded on it. Next step would be to plug it in the 3.0 header with keyboard and mouse correct? Well when I plug mine in the RGB (indicating it is working) does not power. Sorry for the long explanation, hope someone can help.

P.S. I’v also tried using an older mouse and keyboard which also does NOT work unfortunately and unplugging/rep lugging in one of the RAM sticks.

[phillpower2]

Thermaltake 650w PSU

RTX Nvidia EVGA 3070 GPU

Before doing anything else you need to get an appropriate PSU, Thermaltake have not made a decent PSU for almost ten years and are now so bad that they are on the avoid lists.

Which power supply do you need?

We could at some point do with having the MB details so we can check the specs.

[senyahi]

Before doing anything else you need to get an appropriate PSU, Thermaltake have not made a decent PSU for almost ten years and are now so bad that they are on the avoid lists.

Which power supply do you need?

We could at some point do with having the MB details so we can check the specs.

My MB is a Gigabyte AB-350 Gaming.. is there any reason why the mouse and keyboard in plugging into the I/O of it are not working?

[phillpower2]

Depends on a couple of things;

What ports are you connecting the devices to, for the initial set up you must do one of two things;

1: When possible use a wired PS/2 type keyboard

2: If the MB does not have a PS/2 type port (yours does) you must use one of the black USB 2.0 ports and not the faster blue or red 3.0/3.1 ports.

[COLOR=rgb(44, 130, 201)]Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.[/COLOR]

[senyahi]

I was connecting them to the (2 black) USB ports beside the single PS/2 Port. After my razer M&K did not work I tried an older PS/2 Keyboard that did not work either but there’s also only one plug-in but the mouse requires a plug-in as well. I’m just confused what I’m supposed to do with one PS/2 port and why it wasn’t receiving power.

[Bruce]

FYI - when changing devices connected to a PS/2 port, the port is only ‘initialised’ during boot up.
that is, when connecting something to a PS/2 port, reboot the PC to pick up the change.

[phillpower2]

I tried an older PS/2 Keyboard that did not work either but there’s also only one plug-in but the mouse requires a plug-in as well.

To begin with you only need the KB to be able to get into the BIOS and then start setting things up from there, sounds like there is something serious wrong here.

Do you at anytime get any display on the screen.

I have two separate usb hard drives; one with Windows 10 downloaded on it and the other with BIOS downloaded on it.

To be able to update the BIOS you need a fully functional computer as in Windows running on the computer concerned.

[senyahi]

Okay, I thought you needed both keyboard and mouse to do the BIOS configuration plus the USB of course. I’m not even sure if the USB is getting power either to be completely honest. It seems almost as if my I/O unit is not receiving any power with what I’ve plugged into it. I’ve tried my phone charger, keyboard&mouse. Besides that I’ve had an ethernet hooked up to my PC and HDMI in my GPU . Also as of now I have not yet to seen a display image, just ‘No Signal’.

[phillpower2]

Also as of now I have not seen a single display image.

Which means that the MB itself could be bad.

I thought you needed both keyboard and mouse to do the BIOS configuration plus the USB of course.

Your initial set up should be as follows;

A CPU that does not need a BIOS upgrade for the board to POST.

The RAM in slots one and two on the MB, these are the second and fourth slots away from the CPU.

Screen connected to the appropriate video port on the MB, you must not have any add on GPU in the MB

1 x 24-pin ATX main power connector

1 x 8-pin ATX 12V power connector

The PS/2 keyboard connected to the MB.

Forget about connecting any storage device [COLOR=rgb(226, 80, 65)]** for now and just stick to trying to get a BIOS screen, if you do all of the above correctly but still get no BIOS screen there is something seriously wrong.

I have two separate usb hard drives; one with Windows 10 downloaded on it and the other with BIOS downloaded

[COLOR=rgb(226, 80, 65)]** You cannot use Windows that has been installed on another computer with a new MB, you are asking for trouble by doing so, the drivers on the drive will not be compatible for a start, the BIOS like I say can only be upgraded on a fully functional computer.[/COLOR][/COLOR]

[senyahi]

UPDATE Got a new MSI MAG x550 Tomahawk Motherboard (compatible w/ my parts) and still running into the same exact problem and on top of that my AIO Cooler brick won’t light up, is that something I should worry about or does it light up just for looks? And with this one it seems once my BIOS files, etc. are on my USB I can plug it in and press the BIOS Flash button. Anyways my next thought is that it’s the PSU maybe having a “power delivery shortage” like it can’t reach to the I/O Panel but everything else?

[phillpower2]

Ryzen 7 3700x/

UPDATE Got a new MSI MAG x550 Tomahawk Motherboard

No BIOS flash is required for the CPU to work in the board, it is meant to work with the first release.

Anyways my next thought is that it’s the PSU maybe having a “power delivery shortage” like it can’t reach to the I/O Panel but everything else?

As per my reply #2;

Before doing anything else you need to get an appropriate PSU, Thermaltake have not made a decent PSU for almost ten years and are now so bad that they are on the avoid lists.

Which power supply do you need?

If you are still getting the no signal message it means that no video signal is being received from the PC, in addition to this, if the PSU is unable to support an add on GPU a computer will not pass the power on self test (POST) and will stop at the component that has the problem, this may explain the lack of keyboard and USB port functionality as they are both tested after the GPU.

Best suggestion is to see if you can borrow a known good quality brand 650W or above PSU that has the required two 8-pin or 6+2pin PCIe power dongles for the GPU, if you cannot borrow an appropriate PSU I`m afraid that you are going to have to take the PC to a local tech/tech store and have them use one of their PSUs to do the test.

my AIO Cooler brick won’t light up, is that something I should worry about

I hope that this does not turn out to be a CPU issue because by using a third party cooler you have voided the AMD CPU warranty.

This Limited Warranty shall be null and void if the AMD microprocessor which is the subject of this Limited Warranty is used with any heatsink/fan (HSF) that does not support operation of the AMD processor in conformance with AMD’s publicly available specifications. Use of HSF solutions determined by AMD as incapable of such performance or which are determined to have contributed to the failure of the processor shall invalidate the warranty.

[phillpower2]

Thread closed due to lack of feedback from the OP.