Display cuts off after few minutes of use

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  • 0case
    PCHF Member
    • Jun 2021
    • 3

    #1

    Display cuts off after few minutes of use

    Spec:
    ryzen 5 3600
    gigabyte b550 gaming x
    gigabyte rtx 2070 super
    gigabyte 256gb nvme ssd
    gigabyte 650w psu
    coolermaster ML240
    wd 1tb 7200

    Issue:
    After few minutes after switching on, the display is cut off.
    GPU, Cooler, Case fans are spinning fine, power btn led is on, all led’s are on, no parts heating, no beeping.
    After display goes dark, OS is not running, checked by trying to ssh & telnet after display goes off and it does not works.
    Tried re-assembly, jumped reset cmos, re-isntalled OS, removed ssd and only used hdd.
    Happening across any os - windows/ubuntu.

    No overclocks. Bios settings set to stock, also tried setting pcie x16 to gen3, gen4 & auto, it does not solves.
    ssh ofcourse works when monitor is on . Tried another monitor and it’s the same.

    Btw i’ve tested with 2 different LG 27uk650 monitors.

    What could be the issue - faulty mobo/gpu/psu?
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Is this a new build or has it previously been in use and working without any issue/s.
    Originally posted by 0case
    coolermaster ML240
    Are you aware that by using a third party CPU cooler you have voided your AMD CPU warranty, see Extent of Limited Warranty info here

    Comment

    • 0case
      PCHF Member
      • Jun 2021
      • 3

      #3
      Originally posted by phillpower2
      Is this a new build or has it previously been in use and working without any issue/s.

      Are you aware that by using a third party CPU cooler you have voided your AMD CPU warranty, see Extent of Limited Warranty info here
      New build, assembled in nov 2020 was working without any issue till date. display started going off past few days, unable to use at all.

      Thanks for pointing out the warranty nuance, at this point not concerned about cpu warranty.

      CPU hasn’t been removed from socket after fresh assemble, I don’t think it’s a cpu issue.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #4
        Being that this is a build that has been in use without any issue and that the same thing also happens when running Ubuntu software has been ruled out.

        Have you made sure that the liquid cooling pump has not run dry or the pump stopped working.

        What is the model name or number of the 650W Gigabyte PSU, post a link to its specs if you can.

        Comment

        • 0case
          PCHF Member
          • Jun 2021
          • 3

          #5
          Originally posted by phillpower2
          Being that this is a build that has been in use without any issue and that the same thing also happens when running Ubuntu software has been ruled out.

          Have you made sure that the liquid cooling pump has not run dry or the pump stopped working.

          What is the model name or number of the 650W Gigabyte PSU, post a link to its specs if you can.
          This GP-P650B https://www.gigabyte.com/Power-Supply/Power-Supply#kf

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            That is a poor quality PSU for a build such as yours, so poor in fact that it only makes Tier C • Recommended for cheap mid/low-end systems here
            Originally posted by phillpower2
            Have you made sure that the liquid cooling pump has not run dry or the pump stopped working.
            What about the above, overheating can also cause a screen to go black.

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #7
              Thread closed due to lack of feedback from the OP.

              Comment

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