Computer Keeps Crashing, Won’t Get to Sign In and Has Black Screen with Blue Pixel Clumps

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  • MiggZy
    PCHF Member
    • Jun 2021
    • 2

    #1

    Computer Keeps Crashing, Won’t Get to Sign In and Has Black Screen with Blue Pixel Clumps

    So i started a game up and all of the sudden it crashed, i noticed the lights in my keyboard also stopped pulsing.

    After trying to restart my computer it just came up with a black screen with blue pixels and the computer wouldn’t start.

    After turning my computer on and off multiple times it eventually turned on but will crash within 10 mins with an error saying WHEA_UNTRACEABLE, after that the computer turned back on and went through some loading process and then there were blue pixels on the screensaver until i moved my mouse.

    I’m hoping it’s my drivers but my computer won’t stay on long enough for me to get new ones.

    Should also mention that it won’t even work when i move my HDMI to the integrated graphics port so that gives me hope it’s not my GPU. please help
  • MiggZy
    PCHF Member
    • Jun 2021
    • 2

    #2
    So i downloaded the drivers and it’s still doing it, it actually let me get in game but then had some blue blotches again and then black screen. Still had audio but black screen til i turned it off.

    Comment

    • veeg
      PCHF Director
      • Jul 2016
      • 8982

      #3
      Hello

      More than likely this is a hardware failure.. Have you tried to start your pc in safemode?

      @Bruce

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        quick fixes would be to remove the GPU and RAM, clean their boards and contacts and their respective mobo slots and try that.
        next would be potential overheating, so clean the fans, heat sinks and even reapply thermal paste under the CPU.

        is the rig overclocked?

        where did you get the updated drivers from; hardware manufacturers website, Windows Updates or 3rd party tool?

        as well as starting your PC in Safe Mode to see if the problem repeats, also try creating another user account and login under that profile.

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