Full freeze/crash when playing specific games.

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  • SimonJ
    PCHF Member
    • May 2021
    • 1

    #1

    Full freeze/crash when playing specific games.

    About 2 years ago i decided to build my own PC. Long story short it didn’t really work out, as i thought it was easier than it actually was.
    I did end up finishing it and it has been running great! After approximately 1 year my PC started crashing, like a full freeze, sound aswell, when playing Risk of Rain 2, sometimes i would get a bluescreen with a MACHINE_CHECK_EXCEPTION code, and sometimes it would just freeze and i would need to “hard-reboot” it. o_O

    So i decided to try other games, no crashes after lots of gaming…:coffee:

    I stopped playing RoR2, and it stopped crashing. Recently i came back to RoR2 and even after several hours of playing, no crashes.
    Then i started this new game called Genshin Impact few months ago, and what happens, PC crashes the exact same way. This is after like 1 month of playing Genshin Impact, no changes on PC made the entire time.

    I decide to do something about this, i contact friends, i send it to repair, i replace components (see current components further down). I end up replacing almost everything. It ran great for a few months, but today, it happened again, twice. Same game (Genshin Impact), same crash, what the ****. I am completely confused about what is happening.

    It’s not happening in other games. I tried not running in fullscreen, put settings down etc, but surely this is not a game problem but a hardware problem yes?
    I can play for several hours with nothing happening and sometimes it crashes after 20 minutes, and sometimes i can go a full week with no problems.

    I am not a computer wiz what so ever, so if i forgot something, sorry.

    What i’ve tried (i might have forgotten something):
    • Memtest (4 times)
    • Tried different GPU, PSU, RAM from another PC, and still crashed
    • Replaced PSU and motherboard
    • It’s not overheating, 50-70 degrees when crashing, bought more fans anyway
    • Applied new paste on CPU
    • Checked for bend pins on motherboard
    • Cleaned my SSD’s and my HDD completely
    • Updated drivers
    • Tried with no keyboard or mouse, so no USBs plugged in
    • Tried different monitors, both 1 and 2 plugged in

    Components:
    PSU: NZXT C-Series C650 - 650W 80+ Gold (completely new)
    GPU: NVIDIA GeForce GTX 980 (old)
    CPU: Intel(R) Core™ i5-9600K CPU @ 3.70GHz 3.70 GHz (2 years old)
    RAM: Corsair Vengeance LPX - DDR4 - 16 GB: 2 x 8 GB - DIMM 288-PIN - 3000 MHz / PC4-24000 - CL15 - 1.35 V (2 years old)
    Motherboard: ASUS PRIME Z390-P (completely new)
    Cooler: Cooler Master Hyper 212 Evo (2 years old)
    System: Windows 10 PRO
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4191

    #2
    Can you Download and run and then post. Speccy - Free Download
    To post: CCleaner Support Community Note you do not have to include the speccy report here just the link.

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    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #3
      Thread closed poster following instruction on other forums

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