My video card's fan is spinning vrey fast

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  • Bruce
    PCHF Member
    • Oct 2017
    • 10697

    #16
    it was by following Support > Drivers & Manuals > Category=Desktop > Series=Veriton > Model=X2632G
    this is the link; https://www.acer.com/ac/en/AU/conten...oduct/5836?b=1

    expand Driver/Firmware and get P21.B4
    may also be prudent to expand Driver and get the Chipset one as well.

    Hmmm… scratch that, I rechecked your Speccy log and see you already have the latest - would seem Acer hasn’t released any updates for that mobo in years, which tells a story in itself really, they no longer care about supporting that mobo.

    have you run the rig with a fan blowing into it while playing those games?

    Comment

    • Lixon
      PCHF Member
      • Apr 2021
      • 44

      #17
      Originally posted by Bruce
      it was by following Support > Drivers & Manuals > Category=Desktop > Series=Veriton > Model=X2632G
      this is the link; https://www.acer.com/ac/en/AU/conten...oduct/5836?b=1

      expand Driver/Firmware and get P21.B4
      may also be prudent to expand Driver and get the Chipset one as well.

      Hmmm… scratch that, I rechecked your Speccy log and see you already have the latest - would seem Acer hasn’t released any updates for that mobo in years, which tells a story in itself really, they no longer care about supporting that mobo.

      have you run the rig with a fan blowing into it while playing those games?
      no, but I think it’s not cooling because I also have a fan that beats the video card and I have a case with a pretty good airflow

      Comment

      • Bruce
        PCHF Member
        • Oct 2017
        • 10697

        #18
        to recap: you have changed the thermal paste, cleaned the fans of dust build up, improved airflow into the case and it still goes black on only two games?

        have you tried unloading and reinstalling those two games?
        are they fully patched?
        what do they have in common but that other games don’t have: Steam, Punk Buster, video settings, etc?

        Comment

        • Lixon
          PCHF Member
          • Apr 2021
          • 44

          #19
          Originally posted by Bruce
          to recap: you have changed the thermal paste, cleaned the fans of dust build up, improved airflow into the case and it still goes black on only two games?

          have you tried unloading and reinstalling those two games?
          are they fully patched?
          what do they have in common but that other games don’t have: Steam, Punk Buster, video settings, etc?
          not only these games, it happens at Roblox, when i tried to alt+tab, but not allways

          Comment

          • Lixon
            PCHF Member
            • Apr 2021
            • 44

            #20
            and it happened to only lose video signal, the fan was ok

            Comment

            • Lixon
              PCHF Member
              • Apr 2021
              • 44

              #21
              and my windows is laggy, a reinstall of the windows will resolve the problem?

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #22
                have you tried unloading and reinstalling those two games?
                are they fully patched?
                what do they have in common but that other games don’t have: Steam, Punk Buster, video settings, etc?

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4181

                  #23
                  To add my 2 cents worth.
                  Did you replace the thermal paste - you have to once you remove the heat sink.
                  You are running java do you need it? Even if you need it uninstall all versions and reboot to test
                  Check your updates for KB5001330 and KB5000842 If you have these then you need to either windows update or remove them both
                  Read this Click On Me

                  Comment

                  • Bruce
                    PCHF Member
                    • Oct 2017
                    • 10697

                    #24
                    regarding your lag, while I can’t say for certain that reloading a fresh copy of Windows will help, it definitely won’t hurt and would at least provide a solid foundation moving forward.

                    in the gaming world: lags, FPS rates etc can be a very mixed bag trying to identify and remedy.
                    it usually comes down to a bandwidth issue: either with the internet, memory or graphics card.

                    Comment

                    • Lixon
                      PCHF Member
                      • Apr 2021
                      • 44

                      #25
                      Now, on my monitor appears: No video signal, entering sleep mode, the Graphics card is ok, after a fresh start

                      Comment

                      • Lixon
                        PCHF Member
                        • Apr 2021
                        • 44

                        #26
                        Originally posted by Lixon
                        Now, on my monitor appears: No video signal, entering sleep mode, the Graphics card is ok, after a fresh start
                        No, the problem is still alive

                        Comment

                        • Bruce
                          PCHF Member
                          • Oct 2017
                          • 10697

                          #27
                          can you get your hands on another card to see if the issue goes away then?

                          Comment

                          • Lixon
                            PCHF Member
                            • Apr 2021
                            • 44

                            #28
                            Originally posted by Bruce
                            can you get your hands on another card to see if the issue goes away then?
                            no, i can’t

                            Comment

                            • Lixon
                              PCHF Member
                              • Apr 2021
                              • 44

                              #29
                              i cleaned the ram and the video card, it works 10 minutes in Blackwake and it says: no video imput, entering sleep mode

                              Comment

                              • PeterOz
                                PCHF Technical Response Team
                                • Mar 2021
                                • 4181

                                #30
                                Did you use new thermal paste

                                Comment

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