My PC is being pretty weird

[SeamedCashew131]

My PC has been having some bad issues lately. It will randomly power cycle, when it is turned on. It sometimes takes 5 minutes to turn off then back on, and sometimes it takes 5 seconds. I am 100% sure it is a hardware issue because it did it with and without windows. I have already uninstalled windows and it still did this when trying to re-install. I went on to Youtube to try to find an answer and it said it should be a power supply issue. So, I borrowed my friend’s extra power supply and the issue was still there. I also tested to see if it was the RAM while I could, and i borrowed an extra stick of ram, it did not help. All of my parts are brand new and out of the box. I was talking to my cousin, who owns a computer distributing company and has a degree in computer engineering, he said that it possibly could be a motherboard issue. So now I come here, has anyone ever had this issue and do you believe it could be a motherboard issue? Thanks.

(and some motherboard recommendations would be nice too)

My specs:
Ryzen 5 3600 CPU
GeForce GTX 1070
G.Skill Ripjaw 2x8, 3600 RAM
HP EX950 1TB ssd storage
HX1000W Corsair PSU
ASRock Phantom Gaming 4 b550 motherboard
Phantex Phantom eclipse P360A case

[Bruce]

it could be one, or many, potential hardware issues.
power supply?, and the one you borrowed may have been under-powered.
memory?, did you take out all your sticks and just use the borrowed one, and was it compatible?
hard drive faulty?

but the no-brainer for me is your statement “all of my parts are brand new” - therefore under warranty.
so you have already paid for someone else to fix this for you, you just haven’t taken them up on that offer yet!

[SeamedCashew131]

The power supply I borrowed is a 550W Coolermaster, the memory stick was compatible when i tested it. The bad thing about the warranty, all of the parts have a 30-day warranty, but this started 4 weeks after I started my PC. It worked great for the first 4 weeks and then suddenly it started doing this. I do not have any hard drives.

[Bruce]

right you are, my bad, you have a solid state drive, which could also be going south.

so these ‘new parts’ aren’t actually new then, what? off eBay or something?, second hand?

[SeamedCashew131]

Nope. I ordered these parts off of Amazon and Newegg and the PC worked great for the first 4 weeks. Then out of nowhere, this began to happen. The warranty on them has expired.

[Bruce]

no new part has only a one month warranty, it will be at least one year.
your Corsair PSU, for example, has a 5 year warranty.

perhaps the 30 day thing is a money-back guarantee or something that Amazon offers above the statutory manufacturers warranty.

[SeamedCashew131]

Okay, I will look into that, I did not know that. Thank you

[veeg]

Any updates?

[Rustys]

Closed