game crashes after building a new pc

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • gho1st
    PCHF Member
    • Mar 2021
    • 4

    #1

    game crashes after building a new pc

    hi, two days ago i built my new pc for the first time.
    • Ryzen 5 3600
    • Gigabyte b450 aorus elite v2
    • samsung 970 evo
    • adata su800
      -silentium pc vero l3 600w
      g.skill 16gb ddr 3200mhz
    • gtx 1050ti (took it from the old pc, cant afford new gpu with current prices)

    please forgive me for my bad grammar, im looking for help wherever i can

    so basically i installed windows and all drivers, couple of programs and decieded to start testing the performence in the games. i struggle with crashes in escape from tarkov and rust. i can play the games for 1 to 60 minutes, then the game just minimalize and shut down without any info. pc tested in 6 games:
    • Escape From Tarkov (crashes ranodmly, sometimes i can play for 60 minutes, sometimes it crashes instantly)
    • Rust (same as Escape From Tarkov)
    • GTA V (working fine)
    • Mount And Blade Bannerlord (working fine)
    • CS:GO (working fine)
    • League Of Legends (working fine)
      i had a identical issue with EST on my previous pc (but not with rust) and then i had to add virutal memory manually and the problem was solved. I didnt do it on new pc since i have 16gb of ram (had 8gb on old pc) and all my buddies with similar setups didnt have to do it, so im looking for the issue somewhere else. I can see a huge boost in fps, the games are working good, smooth without freezes, they just ranodmly crash to desktop. Things i have done so far:
    • Updated BIOS
    • Installed all the drivers and framework libraries
    • Checked all the temperatures when gaming, everything is fine here
    • Reinstalled the gpu driver, tried the old ones, same effect
    • Checked the ssds they are fine
    • Disabled XMP profile and tested, same effect as XMP enabled

    Tried few benchmarks and passed all without crashes. I dont really know what to do next. Is it problem with hardwere? Did i screw up something when i was building pc? Both games are made on unity if it can you give any clue. Cheers
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #2
    Welcome to PCHF gho1st,

    I suspect that your hardware is fine and the problem is with the two games and in particular the game engine, both problem games use the Unity engine.

    Comment

    • gho1st
      PCHF Member
      • Mar 2021
      • 4

      #3
      would you suggest me to look for fixes in the particular game options, setting etc. rather then looking for issue in my setup, system?

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #4
        We can take a look at your hardware first and if there is nothing showing up there we will provide the steps for Driver Verifier which can often force hard to identify drivers to show themselves.

        Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

        To publish a Speccy profile to the Web:

        In Speccy, click File, and then click Publish Snapshot.

        In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

        Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

        Comment

        • gho1st
          PCHF Member
          • Mar 2021
          • 4

          #5

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #6
            Only seeing two things amiss is Speccy;

            Power Profile
            Active power scheme: [COLOR=rgb(184, 49, 47)]Wysoka wydajność

            Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues and the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.

            Your PSU not being the best of brands will struggle even more under the present settings.

            Partition 1
            Partition ID: Disk #0, Partition #1
            [COLOR=rgb(184, 49, 47)]Disk Letter: F:
            File System: NTFS
            Volume Serial Number: 1CD287D6
            Size: 118 GB
            Used Space: 116 GB (98%)
            [COLOR=rgb(184, 49, 47)]Free Space: 1,93 GB (2%)

            Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

            [COLOR=rgb(184, 49, 47)]Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.[/COLOR][/COLOR][/COLOR][/COLOR]

            Comment

            • gho1st
              PCHF Member
              • Mar 2021
              • 4

              #7
              i changed it to high performnce whiles ago just to check if it helps, turned it to balanced now. crashes appeared even when the second ssd was completly empty, i copied some games on it when i was prepering to install windows again

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #8
                I can only advise you on what we can see and those two points are 100% proven to be correct.
                Originally posted by gho1st
                crashes appeared even when the second ssd was completly empty, i copied some games on it when i was prepering to install windows again
                You cannot copy games [COLOR=rgb(184, 49, 47)]**, they have to be reinstalled and this is also proven to be 100% correct.

                You should also keep in mind that even if you were able to safely copy games any problems with the data that you were copying would be replicated on the drive that you were copying the data to.

                [COLOR=rgb(184, 49, 47)]** This is to stop software piracy.[/COLOR][/COLOR]

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15206

                  #9
                  Thread closed due to lack of feedback from the OP.

                  Comment

                  Working...