Monitor Screens black out and causes application to crash

[adrian1]

Hi, i was just playing a game when randomly both of my monitors black out and cause my game to crash and quit. this happened a couple more times after when i wasnt playing any games as well. I have checked event viewer logs for any errors and the following warning message is there whenever the crash happens:
[ATTACH type=“full” alt=“1615339334061.png”]7818[/ATTACH]

Here is also my speccy:

http://speccy.piriform.com/results/GGaAXrl5TeLPB0H6vNOqScw

Appreciate any help!

[veeg]

Hello

Please give us your complete psu spec’s.. What kind of fan configuration do you have? It looks like your gpu is running warm..

@PeterOz

[adrian1]

Sorry i forgot i posted this, but i think i fixed the problem. I had windows updates awaiting and so i done them and haven’t had a crash since this morning.
In terms of GPU:
im running a Corsair RM550x 550W 80 Plus V2 Gold Fully Modular ATX Power Supply, and i have 4F case with pre-installed LED fans

[veeg]

Good to hear.. I will keep your thread open for a day or 2, to make sure your fix is permanent..

[adrian1]

Sounds good,
Thanks!

[adrian1]

hey, so the thing you said about my gpu being warm, im playing rocket league which is not a high demanding game its normal and my gpu temperature is 72 degrees, is that normal or fine?

[veeg]

From the max temps i saw which is 90c a bit to toasty.. It is saying 80 c would be fine.. From experience tho anything that runs at these temps will fail sooner than later… It seems you are just under that good running temp..

[adrian1]

is there a way i can fix this?

[veeg]

Make sure the dust is gone if any.. Check your air flow. Increase your air flow.. Or install a cooler..

[adrian1]

Ok, will check for any dust or anything blocking air flow, thanks