Black screen of death

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  • PcProb
    PCHF Member
    • Jan 2021
    • 5

    #1

    Black screen of death

    After I upgraded my old pc (which wasnt working anymore) with some new components I found out my pc was from time to time getting the so called “blue screen of death”. When this kept on going I reset my pc to the fabric settings. Hours past my pc froze and when I turned it back on it went to a black screen. I assumed it was a windows problem (didnt have a windows key or something) and tried to download the installer on an usb, went into BIOS mode (which worked then) and tried to install windows. I went threw the install progress until I had to wait the installation out. I went to do some things in the meantime. When I went back I saw a black screen, resetted the pc and since then I am not able to get any sort of display on my screen. I opened up my pc, checked the RAM and gpu. I even removed the GPU and plugged a hdmi cable onto the motherboard, which didn’t even gave a signal to the monitor (monitor and hdmi cable do work 100%). I have tried everything now. The only thing I can possible think of, is that the BIOS settings for motherboard display is on OFF or something. The problem is I cant get into those settings because I wont display on my screen.

    Any help or advice is appreciated

    Thank you in advance!

    [COLOR=rgb(44, 130, 201)]Edit by phillpower2: As per PCHF rules, no help permitted other than on the open forums, OPs Discord details removed.[/COLOR]
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #2
    You have requested help on a tech forum but told us zero about the computer involved, not sure how we are expected to be able to assist :unsure:

    Comment

    • PcProb
      PCHF Member
      • Jan 2021
      • 5

      #3
      Originally posted by phillpower2
      You have requested help on a tech forum but told us zero about the computer involved, not sure how we are expected to be able to assist :unsure:
      Yeah that is my bad, this is my first time actually asking help on a forum. I assumed there might be a general solution for those kind of things,

      My components:
      Msi A320M-A Pro Max Moederbord
      AMD YD2600BBAFBOX Processor RYZEN5 2600 Socket AM4 3,9 GHz Max Boost, 3,4 GHz Base+19MB
      MSI GeForce GTX 760
      I got my power supply from my cousin, don’t know the exact name (Only thing I can read from it is: Combat Power CP 750 PLUS)

      Hope this might help

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #4
        Originally posted by PcProb
        I assumed there might be a general solution for those kind of things,
        Unfortunately not and because of the vast difference in hardware specs, in issues such as this the first thing we check is to see if there are any onboard graphics and the second how good or bad the PSU is, bad news on both counts I`m afraid as there is no onboard video and the PSU being quite honest is junk, cheaply made ten years ago and should have been thrown in the trash also years ago.

        You need to get yourself a minimum of a Bronze efficiency rated 500W PSU from EVGA or Seasonic, don`t skimp and get a CX from Corsair or a White efficiency rated PSU else you will end up worse off.

        While waiting on the replacement PSU see if you are able to get your GPU tested in a computer that has the appropriate PSU.

        Comment

        • PcProb
          PCHF Member
          • Jan 2021
          • 5

          #5
          Originally posted by phillpower2
          Unfortunately not and because of the vast difference in hardware specs, in issues such as this the first thing we check is to see if there are any onboard graphics and the second how good or bad the PSU is, bad news on both counts I`m afraid as there is no onboard video and the PSU being quite honest is junk, cheaply made ten years ago and should have been thrown in the trash also years ago.

          You need to get yourself a minimum of a Bronze efficiency rated 500W PSU from EVGA or Seasonic, don`t skimp and get a CX from Corsair or a White efficiency rated PSU else you will end up worse off.

          While waiting on the replacement PSU see if you are able to get your GPU tested in a computer that has the appropriate PSU.
          Thanks for the reaction, really appreciate it.

          The PSU is indeed old, should replace it (will look up the ones you suggested).

          The GPU has already been tested on the PC my cousin is running. Worked perfectly fine.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #6
            Good news that the GPU is ok (y)

            Any chance that your cousin would try their PSU in your PC.

            Comment

            • PcProb
              PCHF Member
              • Jan 2021
              • 5

              #7
              Originally posted by phillpower2
              Good news that the GPU is ok (y)

              Any chance that your cousin would try their PSU in your PC.
              The PSU came from his old pc as well, it worked back then but as you said it is indeed really old.

              But isn’t it a bit weird that a psu could cause “black screen of death”. If the psu is the problem shouldnt the whole pc shut down?

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #8
                As a PSU puts out various voltages +3.3V, +5V and +12V it may appear that the PSU is working correctly but it is not, any significant drop of any output can prevent the system from booting up, the other scenario is a significant increase in the output which can be worse as it can fry one or more major components such as the MB, CPU, RAM, add on video card etc.

                Comment

                • PcProb
                  PCHF Member
                  • Jan 2021
                  • 5

                  #9
                  Originally posted by phillpower2
                  As a PSU puts out various voltages +3.3V, +5V and +12V it may appear that the PSU is working correctly but it is not, any significant drop of any output can prevent the system from booting up, the other scenario is a significant increase in the output which can be worse as it can fry one or more major components such as the MB, CPU, RAM, add on video card etc.
                  Yeah a new PSU it is I guess, thanks for your help sir.

                  I would like to give an update once the PSU has arrived. Hope someone will benefit from this thread.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #10
                    Originally posted by PcProb
                    The PSU came from his old pc as well,
                    If that is the case I suggest that you ask if you can try the new PSU in your PC, that will 100% confirm if the old PSU is the problem.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15206

                      #11
                      Thread closed due to lack of feedback from the OP.

                      Comment

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