Computer keeps hibernating/rebooting repeatedly.

[Chelia]

I have this PC for more than a year now and everything was running smoothly. However, around May or June this year my PC suddenly crashed then after that my PC keeps rebooting on its own. Sometimes I can use it for a few minutes and sometimes I cannot use it because it just keeps rebooting repeatedly. I have tried reseating the cables, RAM, and CMOS battery but to no avail.

I bought a new PSU, because I thought that was the issue but when I got home the issue still remains the same.

Help please. I don’t know what to do anymore. anybody who has encountered the same issue?

[veeg]

Hello

Sounds like your HDD is failing… If you can get your pc to run for several minutes,download this.. Download CrystalDiskInfo - MajorGeeks

Then run. If you are successful report back please what crystal disk info reported..

[Chelia]

Hello

Sounds like your HDD is failing… If you can get your pc to run for several minutes,download this.. Download CrystalDiskInfo - MajorGeeks

Then run. If you are successful report back please what crystal disk info reported..

Thank you very much for your kind response. Unfortunately, my PC currently doesnt boot up so I am unable to test this. I’ll try to look for a spare hdd or ssd i can use for testing and let you know. Thank you.

[Chelia]

Hello

Sounds like your HDD is failing… If you can get your pc to run for several minutes,download this.. Download CrystalDiskInfo - MajorGeeks

Then run. If you are successful report back please what crystal disk info reported..

I tried using another HDD but still the same. PC still wont open because it keeps rebooting.

[veeg]

@Bruce

[veeg]

please give us your complete pc spec’s and psu spec’s.

[Chelia]

please give us your complete pc spec’s and psu spec’s.

Kindly see my pc specs below:

Processor: Intel i7 8700
Motherboard: Asus ROG Maximus XI Hero WiFi
GPU: MSI RTX 2070 Armor
RAM: 16GB DDR4 3200 G.Skill Trident Z RGB
Storage: 1TB WDC Black HDD AND 500GB Samsung 860 EVO SSD
PSU: Corsair RM650x Gold (Old) / Seasonic Prime TX Titanium 650 (new)

Thank you

[phillpower2]

Try removing the add on video card from the MB and connecting your screen to the appropriate video port on the MB.

[Bruce]

also double check the power switch isn’t stuck in and causing the reboots.
even disconnect it from the mobo front panel header and just short out those two pins to start the pc manually.

if it stays on long enough, has it satarts and you see the Windows splash screen, or signs of life in general, hold in the power button to force it off.
doing this a few times should force it into a recovery mode, then go to Advanced and tell iut to rebott into Safe Mode - see if it can do that.

[Chelia]

T

also double check the power switch isn’t stuck in and causing the reboots.
even disconnect it from the mobo front panel header and just short out those two pins to start the pc manually.

if it stays on long enough, has it satarts and you see the Windows splash screen, or signs of life in general, hold in the power button to force it off.
doing this a few times should force it into a recovery mode, then go to Advanced and tell iut to rebott into Safe Mode - see if it can do that.

Thank you very much @phillpower2 and @Bruce for your guidance. Will try these and provide update as soon as possible. Thank you.

[phillpower2]

You are welcome and good luck meanwhile (y)

[phillpower2]

Thread closed due to lack of feedback from the OP.