Hard Drive Clicking

[Dogbyte]

Hello everyone!
So have a seagate 4TB barracuda (fairly new), which was clicking, and actually disappeared from being able to see it in file explorer.
I removed it and installed in an external enclosure and its working fine no problems for several days.

So question is: Why is it giving trouble in the desktop (have 4 other drives hooked up was 5) ?

AMD 3900X
asus tuf gaming x570-plus
power supply 750 corsair

[phillpower2]

Hello Dogbyte,

Any clicking from a HDD is not a good sign and unlike the Seagate HDDs of years back the more recent ones have a terrible failure rate, would suggest we take a look at the health of the drive.

Download and run CrystalDisk info standard edition from here

Run the program, grab any screenshots and attach to your next reply for us.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click Attach file to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

[georgeks]

This model is getting almost 8 years old now.

I had myself -a few- HDDs that produced the so-called “click of death” and performed without issues for some time after I removed them from the system they were installed.

Always though the problem re-appeared and eventually the disks died.

I’d say run Seagate’s Seatools from here https://www.seagate.com/support/downloads/
or CrystalDiskInfo from here https://crystalmark.info/en/software/crystaldiskinfo/

[Dogbyte]

sorry not really sure of settings for this software, is this what you want to see.
this is from the external usb that i put the drive in.

[phillpower2]

Sorry but you have run the wrong program, we need a screenshot of CrystalDiskInfo not the benchmark program, if you used the link that I provided I`m not sure how you managed that tbh :unsure:

[Dogbyte]

oops sorry my fault…
here is the correct prog.

[phillpower2]

No worries and pleased to say that the drive looks to be ok, I would still keep on top of your back ups though.

[Dogbyte]

No worries and pleased to say that the drive looks to be ok, I would still keep on top of your back ups though.

ok ill connect it back to the desktop and see what happens, maybe have a bad cable?

[phillpower2]

A bad cable would not cause a drive to click as the click is commonly the actuator

[Bruce]

if it’s fairly new, therefore maybe under warranty, why not return it.
yes - you should be doing backups anyway, but if you have no faith in the integrity of your hard drive, why keep it???