occasional AMD video crash

[Jayhawk]

Windows 7 and ATI Radeon 4200 Graphics which, I believe, is on the motherboard,
a FOXCONN 2AB1 motherboard, AMD 785G chipset. Will provide whatever else you need on request.

Every once in a while, seemingly at random, I get a blue screen failure (reboot) and have glimpsed a notice to the effect that a “AMD video failure” has occurred. Happens too quick to get much information before reboot is in process.

I reboot normally without seeming ill effect, and it doesn’t happen frequently, but I am wondering if the video is failing and if it would behoove me to install a new video card. If so I would want to go inexpensive, as I don’t indulge in any gaming or intensive graphics. Watch some videos. I have several PCI slots available.

[phillpower2]

Windows 7

No longer supported by updates from Microsoft or most other third party software providers, the problem that you are having could be driver related so it is worth you checking the Device Manager to see what version of drivers you have installed for the chipset and integrated graphics.

FOXCONN 2AB1 Motherboard

These boards were used in brand name computers such as HP etc, if yours is such a computer we will need to know the model name or number so we can check all the specs, the board being the smaller micro ATX type suggests that the computer could be a small form factor model, these are not only tight for space inside but also ship with a power supply that is not able to power even the most basic of add on GPU.

[Jayhawk]

No longer supported by updates from Microsoft or most other third party software providers, the problem that you are having could be driver related so it is worth you checking the Device Manager to see what version of drivers you have installed for the chipset and integrated graphics.

These boards were used in brand name computers such as HP etc, if yours is such a computer we will need to know the model name or number so we can check all the specs, the board being the smaller micro ATX type suggests that the computer could be a small form factor model, these are not only tight for space inside but also ship with a power supply that is not able to power even the most basic of add on GPU.

Microsoft advises that this computer cannot be upgraded to Win 10, and I’m certainly not upgrading it to Win 8, so I’m stuck with Win 7.

Driver version for the graphics is 8.733.0.0 and I have not been able to find whether that is current or not.

Computer is HP Number on back is 4CE0370WOG. Not sure which of the zeros are numeric or capital alphabetic.

Thanks.

[phillpower2]

I was told the same thing for a computer that is older than yours and have been running Windows 10 on it for years, you can still upgrade for free as well btw.

The HP info we need will be something like HP Pavilion Elite or HP Pavilion Slimline etc, list of HP model names and numbers here

[Jayhawk]

I was told the same thing for a computer that is older than yours and have been running Windows 10 on it for years, you can still upgrade for free as well btw.

The HP info we need will be something like HP Pavilion Elite or HP Pavilion Slimline etc, list of HP model names and numbers here

There are no model names or numbers on the computer at all. An HP logo on the front and a small label on the back with the number that I posted. I do not see anything else. I’m sure there is a serial number somewhere, but I would evidently have to take the computer apart to find it. Not sure the problem is serious enough to justify that effort, so feel free to mark this thread closed if you feel that would be best.

[phillpower2]

Not intending to be pedantic Jayhawk but without the correct information we cannot safely advise you, after all would you be happy if someone here recommended a GPU upgrade that when it arrived would not fit on your case and/or the power supply was too weak to power it.

Fwiw, chances are that the message that you are getting is notification that the video driver stopped working and has recovered, you will quite often get this when using generic video drivers and it is not normally a sign of impending hardware failure.

[Jayhawk]

Thank you.

[phillpower2]

You are welcome and should the problem get worse post back.