Hard drive problem

[shonbida]

So I’ve posted a thread before but I couldn’t describe my problem but now I have photo of the problem. so I will add a photo and if anyone knows what is the problem let me know
Thanks

[veeg]

Hello

According to that error..it seems that the HDD is failing.. I would backup any files you want to keep as soon as possible..

[shonbida]

how should I backup files and after I did backup up files what should id to fix it?

[Rustys]

Using an external storage device and backup your personal files (Documents, Pictures, Home Videos ETC…).

Buy a new drive and replace the one that is in the system.

If for what ever reason you do not feel comfortable opening the system and replacing the HDD please take it to a shop and have them do it.

You will also have to reinstall the OS and Drives starting with the Chipset.

[Bastet]

You can use Macrium Reflect free to image the drive & then once you have the new drive you can either install Windows & restore the image or just restore using Macrium boot media - you’d have to create this before you swapped out the drives.

https://www.macrium.com/reflectfree

[Rustys]

@shonbida do you still need assistance

[phillpower2]

Thread closed due to lack of feedback from the OP.